ibis Brussels Airport 3 stars

Customer review rating (ALL Rating) 3.9/5 532 reviews

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Bessenveldstraat 17b, 1831 DIEGEM, Belgium

Description

Hotel extras

  • bar serving snacks and quality belgian beers

  • Private parking, Park & Fly offer

  • Free Wi-Fi access, 100% non smoking hotel

  • Evening restaurant open during school terms

  • Continental or express breakfast

Our accommodation(s)

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Hotel location

ibis Brussels Airport

Bessenveldstraat 17b
1831 DIEGEM
Belgium

GPS:50.881647, 4.437962

Telephone
Fax +32 2 725 40 40

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN RESTAURANT

Enjoy a meal at our restautrant 'ibis Kitchen' open from Monday till Thursday from 6PM till 10PM! The restaurant is closed in July and August.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  532 reviews

TripAdvisor Rating  3.3/5  833 reviews

Customer review rating 3.5/5

Tomaz A. Business - Confirmed reviews ALL

Overall a good stay, I only had some issues with the temperature (it was cold in the room). I've been staying at this hotel for the past two years and this was the first time I had this occur to me.

Dear Tomaz, We appreciate the time you took to write this review. We appreciate your recognition of our consistent service quality during your multiple stays with us. We sincerely regret the challenges you faced with room comfort and technical aspects during this visit. Our team confirms individual temperature control is available in all rooms, and we encourage guests to adjust settings freely. Regarding connectivity, our technical team remains available around the clock for immediate assistance. We hope you were able to appreciate our strategic location near Brussels Airport during your business travels. It would be a pleasure to welcome you again. Kind regards, Karim Haraké, General Manager

Customer review rating 5.0/5

Mosongo N. Couples - Confirmed reviews ALL

Was very good

Dear Mosongo, Thank you for positively reviewing your visit. We’re delighted your experience at ibis Brussels Airport met your expectations. It’s wonderful to know you appreciated the convenience of booking through our ALL Accor app and found the process seamless for your couple’s getaway. We hope you enjoyed our strategic location near Brussels Airport and efficient public transport links during your stay. We hope to welcome you back soon. Best wishes, Karim Haraké, General Manager

Customer review rating 4.0/5

Roberto F. Business - Confirmed reviews ALL

Good experience, Easy check in and check out, good restaurant

Dear Roberto, Thank you very much for your kind feedback. We’re delighted your check-in and check-out process went smoothly and that you enjoyed our dining options during your business stay. That said, we regret the connectivity issues you encountered and have shared your feedback with our technical team to investigate. Nonetheless, we’re glad our quiet environment and convenient location near NATO headquarters contributed positively to your visit. We would love to welcome you back on many more occasions. Best wishes, Karim Haraké, General Manager

Customer review rating 3.0/5

Arthur O. Business - Confirmed reviews ALL

Crumbling furniture and walls, aging bathroom, faulty light switches. But hotel hobby and competent staff

Dear Arthur, We would like to thank you for sharing a review about your experience in our hotel. We appreciate your recognition of our team’s professionalism and dedication to service excellence. We sincerely regret that certain aspects of your accommodation did not meet your expectations. Our rooms undergo regular maintenance checks, and we will reinforce our quality control procedures to ensure consistent standards. Regarding bathroom facilities, we acknowledge your comments while noting our recent focus on sustainable amenities. We hope to welcome you back for a more enjoyable stay in the future. Best wishes, Karim Haraké, General Manager

Customer review rating 4.0/5

Bernard B. Solo - Confirmed reviews ALL

Very good except restaurant is closed on the weekend which is a major inconvenience

Dear Bernard, Thank you for taking the time to give your opinion about your stay. We’re delighted your overall stay met your expectations and that our location served your travel needs well. That said, we regret the inconvenience regarding weekend dining options. While our restaurant remains closed, our bar offers 24/7 snack service to accommodate guests. Finally, we’re pleased our proximity to Brussels Airport provided the convenience you valued during your visit. Thank you again; it would be a pleasure to welcome you back. Best regards, Karim Haraké, General Manager

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Other web-users rate our hotel

  • 242 reviews 6.8/10 Location
  • 361 reviews 5/10 Room
  • 306 reviews 7.1/10 Service
  • 13 reviews 7.6/10 WiFi
  • 200 reviews 3.7/10 Comfort
  • 156 reviews 5.6/10 Cleanliness
  • 139 reviews 4/10 Value
  • 122 reviews 6.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.