Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.3/5 1,102 reviews

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Description

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

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Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,102 reviews

Customer review rating 4.0/5

Alison M. Couples - Confirmed reviews ALL

A clean room and comfortable bed, friendly and helpful staff. Shame about the breakfast. Air conditioning would be a bonus. £12 per night for parking is far too much, but at least it's a large car park.

Dear Alison M., Thank you for taking the time to share your feedback. We’re really pleased to hear that you found your room clean and comfortable, and that our team made a positive impression with their friendly and helpful service. We’re sorry to learn that breakfast did not meet your expectations and appreciate you bringing this to our attention. Your comments will be shared with the team as we continually look for ways to improve. We also understand that air conditioning would enhance comfort, and we value this suggestion. Regarding parking, we appreciate your feedback on the cost. While the car park is conveniently located, it is independently operated and not owned by the hotel, so we are required to follow their pricing structure. We understand this can be frustrating and appreciate your understanding. Thank you again for your comments, and we hope to have the opportunity to welcome you back for an improved experience. Sincerely, Angie

Customer review rating 4.5/5

Idwal R. Couples - Confirmed reviews ALL

Very friendly ,polite and helpful.

Dear Idwal R., Thank you so much for your kind recommendation. We’re delighted to hear that you found our team friendly, polite, and helpful providing a welcoming experience is something we truly value. We hope to have the pleasure of welcoming you back again soon. Sincerely, Angie

Customer review rating 3.5/5

Sarah L. Families - Confirmed reviews ALL

Really nice stay, found it strange that a swimming pool was not advertised, so we didn’t bring anything to swim in, even during check in we was not informed of a swimming pool, so we went out and bought something for us all. Really lovely blonde lady at the reception, who always welcomed us & was very complementary on my son, which was so lovely. Great you can open the windows in the room, as I love fresh air, however, Obviously being so near the docks, it’s to be expected, but was noisy during the night hearing the containers being moved around. F&B team great & very welcoming. Thank you for a great stay.

Customer review rating 0.5/5

Khalid R. Families - Confirmed reviews ALL

Dirty sheets

Customer review rating 5.0/5

Roe G. Families - Confirmed reviews ALL

Great service,knowledgeable and friendly staff.Very hely

Dear Guest, Thank you so much for sharing your great feedback, We are so thrilled to hear you has a pleasant stay with us. We are please to hear our staff Members were very very helpful and friendly during your stay. We are looking forward to welcoming you again for another great stay. Warmest Regards, Maëva Latchoumanin Front Desk Team Member Novotel Southampton

Other web-users rate our hotel

  • 810 reviews 9.4/10 Location
  • 1,175 reviews 6.2/10 Room
  • 1,007 reviews 8.5/10 Service
  • 19 reviews 4.6/10 WiFi
  • 622 reviews 5.5/10 Comfort
  • 423 reviews 6.8/10 Cleanliness
  • 403 reviews 7.2/10 Breakfast
  • 279 reviews 5.6/10 Food

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