Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. Peter Byard General Manager

Cher invité, Merci pour votre excellent avis sur notre hôtel ! Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous revoir très bientôt. Cordialement, Peter Byard General Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Byard General Manager

Dear Guest, Thank you for taking the time to share your feedback and for awarding us an excellent 90/100 following your recent stay. We are delighted to hear that, despite your last-minute arrival due to your flight disruption, our team was able to accommodate your family comfortably and provide a warm and understanding welcome during what must have been a stressful situation. It is wonderful to know that our team's friendly and compassionate service made a positive difference to your experience. Your kind words will be shared with the team, who will be delighted to receive your recognition. Thank you once again for choosing Ibis London-Luton Airport. We hope to have the pleasure of welcoming you back under more relaxed circumstances in the future. Warm Regards, Ibis London-Luton Airport

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Byard General Manager

Dear Guest, Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to hear that you appreciated our convenient location, welcoming atmosphere, and the friendliness of our team. It is also great to know that the family room suited your needs well, and that you enjoyed both our restaurant and breakfast offerings. However, we are sorry to learn that certain aspects of your room did not meet your expectations. Your comments regarding the condition of the carpet, walls, and bathroom have been noted, and we understand how these details can impact overall comfort. Please be assured that we are continuously working on maintaining and improving our facilities. We also regret the disturbance caused by other guests during the night. While, as you mentioned, this is not directly within our control, we do take such matters seriously and encourage guests to inform our reception team at any time so we can intervene promptly. Your balanced feedback is very valuable to us, and we truly appreciate you highlighting both the positive and areas for improvement. We hope to have the opportunity to welcome you again and provide an even better experience. Warm Regards, Ibis London-Luton Airport

Dear Guest, Thank you very much for your fantastic review and for awarding us a perfect score. We are delighted to hear that you appreciated our convenient location and that your check-in and check-out experiences were quick and efficient. It is especially rewarding to know that our team made a positive impression with their kindness, and that you enjoyed the bar area, particularly the addition of board games to enhance your stay. Your kind feedback is greatly appreciated and serves as a wonderful encouragement to our entire team. We hope to have the pleasure of welcoming you again very soon. Warm Regards, Ibis London-Luton Airport

Dear Guest, Thank you very much for your wonderful feedback and for awarding us a perfect score following your recent stay. We are delighted to hear that you found our location convenient, with just an 11-minute walk to the airport check-in, and that this made your journey easier. It is also especially rewarding to know that you appreciated our dedicated and committed team. Your kind words about our staff mean a great deal, as they work hard to ensure every guest has a pleasant and comfortable stay. We truly appreciate you taking the time to share your positive experience and hope to welcome you back again on your next trip. Warm Regards, Ibis London-Luton Airport

Dear Guest, Thank you for sharing your feedback and for giving us a score of 80/100 following your stay. We are glad to hear that overall you had a very good experience during the few hours spent at our hotel and found our location near the airport convenient. We also appreciate your comments regarding the airport shuttle service. We sincerely apologize for the issue with the TV during your stay. Your feedback has been shared with our team so we can ensure such inconveniences are addressed promptly in the future. We hope to have the opportunity to welcome you back for a longer stay with an even better experience next time. Warm Regards Ibis London-Luton Airport

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to hear that you appreciated our convenient location and the quality of the bedding, which are both very important aspects of our guests’ comfort. However, we are sorry to learn that you found the room size too small and the bathroom and carpet to be outdated. Please accept our sincere apologies that these elements did not meet your expectations. We also regret that the television channel selection did not include French channels during your stay. Your comments have been noted and shared with our management team as we continuously review our facilities and services to identify areas for improvement. Your feedback is very valuable to us, and we hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience. Warm Regards, Ibis London-Luton Airport

Dear Guest, Thank you very much for your wonderful review. We are thrilled to hear that you had an exceptional 6-night stay and that our team’s friendliness and warmth contributed to your positive experience. Your kind words are greatly appreciated and will be shared with our staff, as they will be delighted to know they made your stay memorable. We look forward to welcoming you back to Ibis London-Luton Airport in the future. Warm Regards, Ibis London-Luton Airport

Dear Guest, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed our convenient location and that our night team made such a positive impression with their warm and friendly service. Your kind words will be shared with them—they will be thrilled! We look forward to welcoming you back on your next stay. Warm regards, Ibis London Luton Airport

Cher Client, Merci pour votre retour. Nous sommes heureux que vous ayez trouvé notre hôtel bien situé. Nous sommes désolés que le choix du restaurant ait été limité et pour toute confusion concernant les frais de parking. Le parking est payant et l’information figure sur notre site pour consultation avant la réservation. Nous espérons avoir le plaisir de vous accueillir à nouveau pour un séjour plus agréable. Cordialement, Réception de l’Hôtel Ibis

Dear Guest, Thank you for choosing to stay with us! We are thrilled to hear that you had a positive experience during your visit. Your satisfaction is our greatest reward, and we are delighted that we could meet your expectations. Your kind feedback encourages our team to continue delivering exceptional service. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Warm regards, Ibis Team

Dear Guest, We sincerely apologize for any inconvenience you experienced during your recent stay with us. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations. Please know that we are taking your feedback seriously and are committed to making the necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve. Thank you for bringing this to our attention. Warm regards, Jose Carvalho F&B Team Leader