Hôtel Mercure Bedford Centre 4 étoiles

Note Avis clients (Note ALL) 4.1/5 584 avis

Hôtel Mercure Bedford Centre - Image 1
Hôtel Mercure Bedford Centre - Image 2
Hôtel Mercure Bedford Centre - Image 3
Hôtel Mercure Bedford Centre - Image 4

Description

Les plus de l'hôtel

  • Salle de conférence avec bar privé pour jusqu'à 450 personnes et 7 salles de réunion

  • Vue sur la rivière Great Ouse depuis le restaurant, les chambres et l'espace événementiel

  • Espace bar avec chaînes sportives en direct disponibles

  • Parking sur place

  • Emplacement en centre-ville avec d'excellentes liaisons de transport

Nos hébergements

Localisation de l'hôtel

Hôtel Mercure Bedford Centre

2 St Marys Street
MK42 0AR BEDFORD
Royaume-Uni

GPS:52.133977, -0.465752

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

The Riverside Restaurant

Rendez-vous dans notre restaurant Riverside pour dîner et admirer la vue sur le Great Ouse. Choisissez parmi divers plats britanniques et internationaux, préparés, autant que possible, avec les meilleurs ingrédients locaux et issus de sources durables.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  584 avis

Note TripAdvisor  4.0/5  210 avis

Certificat d'excellence 2023

Friendly Hotel By The River

Note TripAdvisor 4.0/5

Colin D Avis TripAdvisor

We usually visit Bedford once a year and have previously stayed at the Bedford Swan. However, since refurbishing it the staff there and the management have become very rude. So we decided to give the Mercure a go and we didn't regret it. The hotel has a 70s retro feel about it and as seems to be the case with the Mercure brand it could do with some modernisation. That said, the staff were friendlier and best of all they had a sense of humour. Check in and check out was excellent and we felt welcomed. We were allocated a room on the ground floor. The room was clean and the beds were very comfortable. The bathroom was also very clean and the toilet had a fast flush. One problem we did encounter, was the air conditioning/heating wasn't working so it was quite chilly given that the weather was only in single digits centigrade. Breakfast was served in the first floor restaurant. I'm OK with stairs, but my wife isn't so I asked Nas if there was a lift and he showed me one which was tucked around a corner. I was surprised the main lift didn't stop on that floor? Anyway, it was only a minor issue. The breakfast was well cooked and there were hot and cold options. I guess it must have been very quiet at the hotel because on both mornings there wasn't anyone asking for our room number. We also had a light meal in the bar area. That was very enjoyable and the view across the river was lovely. It was rather chilly down there though and I had to keep my coat on. To sum up, the hotel didn't have the same services that the Swan had, but the staff were more welcoming and the rooms were more than adequate. We also found the seating in the breakfast room much better.

Top place to stay.

Note TripAdvisor 5.0/5

Bodie72 Professionnel - Avis TripAdvisor

Not a bad stay at all, Rooms a little tired but still good. Car park is a touch small but there’s nothing the hotel can do about that. Where this hotel excels is in its staff they are brilliant but two for me stand out and I’m going to name them as they deserve it so hats off to Love and Nas you guys rock.

Dear Guest, Thank you for your feedback! We're glad you enjoyed your time! Love & Nas will be thrilled to hear your appreciation for their service. We hope to welcome you back for future business journeys! Best Wishes, Front Office Manager

Overall a good hotel, the team is what makes is a good stay.

Note TripAdvisor 3.0/5

Donna P Avis TripAdvisor

The food could do with improvement, the rooms a tad chilly during the colder months. However Robyn and Nas an asset to the team always polite, helpful and friendly. They make my stay a more comfortable experience. I use this hotel regularly for work and would recommend that the gym that is advertised would be an asset if it could be open.

Dear H1777Vdonnap Thank you for taking the time to share your feedback with us. We truly appreciate your detailed review and are glad to hear that Robyn and Nas have made your stay more comfortable with their exceptional service. Your comments regarding the food and room temperature are duly noted, and we will certainly address these areas to enhance your future experiences. We understand the importance of having the gym available and are in the process of scoping a design for a new hotel resident only express gym. We look forward to welcoming you back and exceeding your expectations on your next visit. Regards

c'etait mieux la 1ere fois

Note Avis clients 1.0/5

M. Voyage solo - Avis confirmés ALL

plusieurs problèmes : j'ai reçu un PV violation parking alors que j'ai bien enregistré mon véhicule à l'accueil cela ma couter des frais à l'agence de location ma carte de chambre de marché pas, après 4 changement de cartes elle ne fonctionnait pas La chambre n'était pas bien située (bruit, vue) par rapport à mon avant dernière chambre où j'avais vu sur la rivière

Madame/Monsieur M., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure Bedford Centre Hotel. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

24/7 10-10

Note TripAdvisor 5.0/5

Odyssey28473463545 Avis TripAdvisor

Ive been here for 2 weeks on a business vacation and due to a late church service i missed my evening meal and new manager Moynul took care of me even out of service hours with food and appliances best and him and his staffs services have been the best I've got thus far

Dear Odyssesy, Thank you for taking the time to leave us a lovely review. It is always a pleasure to receive positive feedback regarding our team members, I will make sure to pass your comments on to them as i know it will motivate them to keep up their good work. We hope you choose to stay with us again soon. Kind regards, Robyn

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 529 avis 9/10 Site
  • 1 057 avis 6.4/10 Chambre
  • 822 avis 8.5/10 Service
  • 12 avis 7.7/10 Internet
  • 390 avis 5.7/10 Propreté
  • 314 avis 7.4/10 Petit déjeuner
  • 12 avis 0.7/10 Espace bien-être

Dispensé par Trustyou

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