ibis Southampton Centre Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 4,652 reviews

ALLSAFE approved hotel

ibis Southampton Centre
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+ 15 Services

Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Onsite car parking with reduced rate of £10 per night for residents.

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, free wifi, tea/coffee and hair dryer in room. Iron upon request from reception

Hotel location

ibis Southampton Centre

9 West Quay Road
SO15 1RA southampton
united kingdom

Fax: (+44)2380/223273

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS:  SOUTHAMPTON SOUTHAMPTON

  • By plane

    LONDON HEATHROW At 130km / 81.25 miles

  • By plane

    SOUTHAMPTON At 7.56km / 4.7 miles

  • By plane

    SOUTHAMPTON AIRPORT At 9.66km / 6 miles

  • By boat

    SOUTHAMPTON DOCKS At 0.5km / 0.31 miles

  • By car

    JUNCTION 3 At 5km / 3.13 miles

  • By train

    CENTRAL STATION At 0.02km / 0.01 miles

  • By train

    LONDRES WATERLOO At 112.64km / 70 miles

GPS:50.905441, -1.414061

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOGGS

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 90

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
ibis Southampton Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

4,652 reviews

TripAdvisor Rating 3.5/5

1,267 reviews

well located for a cruise

Customer review rating 4.0/5

R. A. Couples - 03/12/2021 Confirmed reviews ALL

good stay, ideal car parking for our 7 day cruise. one down side was the very young kids playing and shouting till late. not sure wat thay were doing there. as no houseing any were around.

Stayed several times and it's always good

Customer review rating 4.5/5

Anonymous Couples - 02/12/2021 Confirmed reviews ALL

Very satisfied with whole set up. The staff were very excellent.

well located

Customer review rating 4.5/5

Anonymous Business - 02/12/2021 Confirmed reviews ALL

well located, good service, good price

Well located

Customer review rating 5.0/5

Tim Couples - 02/12/2021 Confirmed reviews ALL

We stayed overnight for a visit to the theatre having travelled by train and the hotel was brilliantly located for the station as well as theatre and shops.

Not really disabled friendly

Customer review rating 2.0/5

Paul Couples - 30/11/2021 Confirmed reviews ALL

First time at this hotel. It is very well located for Southampton city centre . I had booked an accessible room , but unfortunately I found it very difficult to use !! The room itself is tiny with no turning room for my chair and when getting into bed my chair blocked the exit meaning if we had to evacuate the door was blocked !!

Good stay

Customer review rating 5.0/5

Chris C. Couples - 29/11/2021 Confirmed reviews ALL

Trouble free check in. Room clean and spacious. Staff very friendly.

Good location

Customer review rating 3.5/5

Androshigh Couples - 29/11/2021 Confirmed reviews ALL

Good location and comfortable enough. Friendly and helpful staff and good value for money.

Good location for shopping and cruise terminal.

Customer review rating 4.5/5

H H. Couples - 29/11/2021 Confirmed reviews ALL

Checked in before leaving home,so when we arrived all we had to do was pay and collect our room key. We chose this hotel because it’s near shops ,restaurants and cruise terminals. We also pick this hotel because it’s clean,comfortable and friendly.

Good one night stay

Customer review rating 4.0/5

Stephen Friends - 27/11/2021 Confirmed reviews ALL

All went well. Pre check-in meant was quickly issued key on arrival. Room was clean and tidy and suitable for all we needed. The breakfast the next day was very good and we were not rushed to leave.

Good location. Very close to cruise terminal.

Customer review rating 4.0/5

Janjan. Friends - 25/11/2021 Confirmed reviews ALL

My only complaint is the lack of a shower cubicle. With replacement knees and a troublesome spine it is impossible to climb into the high bath. Because of this, a huge towel is not needed for a wash making drying difficult.

Value for money

Customer review rating 4.0/5

Anonymous Couples - 24/11/2021 Confirmed reviews ALL

All ok apart from the milk in the cartons was off.

Dear KEVIN S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards Iwona Kowalczyk Ibis Southampton

Disappointed no restaurant

Customer review rating 2.0/5

Alan H. Solo - 23/11/2021 Confirmed reviews ALL

Room was good Restaurant closed - not good

Dear ALAN H., Thank you for taking the time to tell us about your experience at the ibis Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I do hope we can gain your trust back and we will see you once again in the future. Kind Regards Iwona Kowalczyk Ibis Southampton

Good stay

Customer review rating 5.0/5

Robert M. Solo - 23/11/2021 Confirmed reviews ALL

NIce comfortable stay, quiet rooms.

Dear ROBERT M., We very much appreciate your comments regarding your stay at the Ibis Southampton It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iwona Kowalczyk Ibis Southampton

Very good value stay

Customer review rating 4.5/5

Stewart Couples - 21/11/2021 Confirmed reviews ALL

Mixed beginning- we told the guy that we had checked in online but he said there is no online check-in, but at least he gave us our room keys so we got in early to our room. Chamber maid was excellent and breakfast buffet was good after the first breakfast, when there was almost no fruit.

Good Stay

Customer review rating 3.0/5

Monika Solo - 21/11/2021 Confirmed reviews ALL

Overall the staff were amazing and the check in was smooth. I booked an accessible room and I had a pleasant stay. But there were a few things that I wanted to bring to your attention and I talk to this as someone who has done agency house keeping for Ibis before. - I noticed that some of the surfaces weren’t wiped properly. Luckily I came prepared and redid them myself. - The water pressure from the shower was very weak. It took me almost an hour an a half to wash my hair. Also it would be helpful to have a mop or similar in the shower as by the time I was done, the whole floor was soaked which caused a slip hazard. Luckily I used the spare towel to mop it up but it’s something to consider. I have chronic joint and muscle problems and it wouldn’t be ideal if I slipped. But bearing that in mind, I had a present stay and wish you all the best.

Perfect stay all round.

Customer review rating 5.0/5

Margo Couples - 21/11/2021 Confirmed reviews ALL

Everything was great, clean, early check-in Nice room nice, nice people, easy parking although it was free last time but £10 was OK. Always used Ibis when we travelled through France and were always satisfied.

Dear MARGARET P., We very much appreciate your comments regarding your stay at the Ibis Southampton It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will appreciate this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iwona Kowalczyk Ibis Southampton

Good location.

Customer review rating 4.0/5

Sharon C. Business - 18/11/2021 Confirmed reviews ALL

First impression was bright and happy feeling. Reception and bar staff were very polite, friendly and cheery. Very welcoming.

Well located, good standard room

Customer review rating 4.5/5

Iain Couples - 18/11/2021 Confirmed reviews ALL

Met my expectations

Dear IAIN L., We very much appreciate your comments regarding your stay at the Ibis Southampton It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Iwona Kowalczyk Ibis Southampton

Excellent location for station and City cruise terminal

Customer review rating 4.0/5

Liz Solo - 17/11/2021 Confirmed reviews ALL

Nice clean room and great to have a bath tub. Only negative thing was the aircon was very noisy!

Visit family

TripAdvisor rating 4.0/5

Tom M 24/10/2021 TripAdvisor review

Have stayed here a few times. Is convenient for shops and nightlife and close to family. Perfectly satisfactory for an overnight stay. No frills but it is good value for money. Car parking a bit expensive but we arrived on the train.

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