Novotel Bangkok on Siam Square Hotel 4 stars

Customer review rating 4.2/5 12,703 reviews
Novotel Bangkok on Siam Square
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+ 24 Services
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Room 1

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Hotel extras

  • 5-10-minute walk to Siam Paragon / MBK Shopping Mall

  • 30-minute drive to Suvarnabhumi Airport

  • International Buffet / Traditional Chinese restaurant

  • 2-minute walk to Siam BTS Station / City Centre

  • Free WIFI and comfortable work space

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Babysitting on requestPaying
  • Air conditioned
  • Airport shuttlePaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Business center with support staff

Hotel location

Novotel Bangkok on Siam Square

392/44 Siam Square Soi 6
Rama I Road Pathumwan
10330
bangkok
thailand

Tel: +6622098888

Fax: (+66)22551824

Contact email

Check-in from 14h00

Check out up to 12h00

  • SIAM SQ :   SOUTHERN SOUTHERN STN

  • SIAM SQ. :   NTH & NTHEAST MOCHID

  • SIAM SQUARE :   EASTERN LINE EKAMAI

  • SIAM SQUARE. :   25.16.79.48. SIAM SQUARE

  • MRT :   All Siam

  • SIAM SQ :   BLUE LINE SILOM

  • SIAM SQUARE :   GREEN LINE SUKHUMVIT STN

  • By plane

    DON MUANG AIRPORT At 24.9km / 15.47 miles - Shuttle paying

  • By plane

    SUVARNABHUMI BKK At 30km / 18.64 miles - Shuttle paying

  • By train

    HUA LUM PONG At 4km / 2.49 miles

GPS :13.744721, 100.534816

Our accommodations

Our 425 rooms and suites are designed for both business and leisure. With room types that range from superior to executive suites, we have rooms fit for everyone. Each room highlights a flat screen TV, mini-bar, free WIFI and in-room safe. The Deluxe rooms are newly renovated with 55" Smart TV, connectivity panel & rain shower. The Executive Room treats you like a VIP. It includes access to the Premier Lounge serving breakfast & evening cocktails, boardroom use and private check-in.

Superior Room 1 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room 1 Queen-Size Bed

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room 2 Single Beds

  • Max. number of persons: 4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Premier Floor 1 King-size Bed

  • Max. number of persons: 2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite 1 Queen-size Bed

  • Max. number of persons: 4
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

One Bedroom Suite 1 King-size Bed

  • Max. number of persons: 4
  • Area: From 60
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: Gourmet

Gourmet Bar is a relaxed space that serves a wide range of authentic Thai and western dishes as well as a selection of delicious drinks and pastries. It is open from 7am till late, making a variety of dishes available to you at all hours.

Lunch

07:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE

Type of cuisine: International

The Square prepares a daily extravaganza of international fare for gourmet adventurers that enjoy variety and quality. The restaurant offers cuisine from Asia, Europe and the Americas, plus a selection of traditional cusine from regional Thailand.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOK WAH HIN CHINESE RESTAURANT

Type of cuisine: null

The award-winning Lok Wah Hin, having been voted the Best Chinese Restaurant in Bangkok for 14 consecutive years, offers an array of delicious and authentic Dim Sum dishes, in a classical Chinese village style atmosphere.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH POOLSIDE

Photo non contractuelle / Strictly non binding

Cocktails and refreshments under the sun. Enjoy a dip in the pool while sipping a cool cocktail, beer, fruit juice or shake. Breakfast, lunch and snack menu with international and Thai cuisine plus a selection of healthy meals, salads and sandwiches

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 400

  • Maximum capacity: 420 people

  • Maximum banquet capacity: 20 people

Find out more

Our guest reviews for
Novotel Bangkok on Siam Square

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

12,703 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,482 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Convince hotel

TripAdvisor rating 4.0/5

Trip00123273131 Business - 23/02/2020 TripAdvisor review

Near shops and restaurants but inconsistent services as I did not get face and hand towels the second day and limited amenities.. like ironing board, iron and apparently there were no room service, a little surprised if you need some late night snacks.. At 15 floor, there were loud noises from mid night to 4-5 am as well as unusual loud noises outside the room at early morning.. sleeps were really deprived.. made it hard for early meetings.

Great Location

Customer review rating 4.2/5

Pakee Business - 13/02/2020 Confirmed reviews ALL

Great Location/ Good Service Room is good, clean, comfortable as always.

Dear Pakee, Thank you very much for sparing some of your time to share your comments with us.I am delighted to hear that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your feedback means a lot to us so please rest assured that your comments will be passed on to our team member. Once again, thank you very much for the wonderful review. We do hope we will have the opportunity to welcome you back for another stay. We truly hope we will be able to welcome you back to stay with us in the not too long distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Comfortable, convenient and enjoyable.

Customer review rating 4.2/5

Michael Couples - 12/02/2020 Confirmed reviews ALL

Brief overnight stay that was made very enjoyable by very pleasant and helpful staff along with excellent service. Breakfast was exceptional and check in and check out process could not have been more easy and simple.

Dear Michael, Thank you very much for your feedback regarding your current stay. It is lovely to read that you were so happy with our service, and breakfast. Your kind feedback will be shared with our team members. I believe your feedback will encourage our team to always exceed our guest satisfaction. Thank you again for your feedback and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Good stay, excellent service

Customer review rating 4.2/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

Was here for a conference and stayed for 2 nights. The room was very comfortable and complimentary amenities were very good.

Dear Valued Guest, We sincerely appreciate your feedback and for taking the time to post your review. I am delighted to hear that you were satisfied with the comfortable room and services. Your feedback is what always motivates us to keep doing our best to fulfill all of our guest’s expectations. Once again, thank you very much for your kind comments. We would be delighted to welcome you back soon again. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Super location, friendly excellent service staff

Customer review rating 4.2/5

David L. Friends - 11/02/2020 Confirmed reviews ALL

Quick and helpful attentive service provided by the premier lounge staff was a delight. Overall service by other staff also was good.

Dear David L., Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Отличное расположение и сервис

Customer review rating 4.2/5

Assiya Families - 11/02/2020 Confirmed reviews ALL

Location 5+ Check in / check out 5+ Accomodation 5+ (for Executive room)

Dear Assiya, Thank you very much for your feedback regarding your current stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words are sources of motivation for us. Thank you again for your review and we hope to warmly welcome you back to our hotel in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Great Location, Excellent Service Value For Money

Customer review rating 4.2/5

Bryan L. Friends - 08/02/2020 Confirmed reviews ALL

Hotel is located within the most happening Siam area which is in the center of Bangkok. The service are excellent, staffs are extremely helpful, attentive and resourceful in resolving problem or issue. You feel a difference from check in process through concierge. It's value for money staying in Novotel Bangkok on Siam Square.

Dear Bryan L., Thank you very much for sparing some of your time to share your comments with us. I am pleased to learn that you enjoyed your stay with us and that you liked so many aspects of our hotel ranging from our central location, service and found the value for money. Your kind words will continue to encourage our team members to provide exceptional attention to our guests. Once again, thank you very much for your kind comments. We would be delighted to welcome you back soon again. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Well located and convenient

Customer review rating 4.2/5

L. E. Friends - 07/02/2020 Confirmed reviews ALL

The staff in the premium lounge are helpful and friendly. Room service is efficient. Need to have sanitizes at lift lobby on all floors. Should review policy of either refund of payments for rooms if not utilized or at least to permit transferable of rooms or usage at other dates for AcorPlus members. Due to the recent outbreak of Wuhan virus I had to cut my stay from 4 nights to 2 nights and the choice given to me is to offset 18,000 baht for hotel purchases during my 2 days stay. This was quite stressful as the amount is high and there isn't much stuff to purchase from the hotel.

Dear L. E., Thank you very much for your feedback regarding your current stay. I am glad to hear that you enjoyed the hotel location and satisfied with our service. Your kind feedback will be shared with our team members. On the other hand, I am sorry to learn that we failed to meet your expectations and sincerely apologize for any inconvenience you encountered. Your constructive comments have been addressed to our housekeeping team for immediate corrective action. Regarding the refund policy, our senior management took this matter into consideration for further improvement. Once again, thank you for taking your time to share your thoughts with us. We certainly hope that you would accord us another opportunity to prove our services to you again in the near future. I can assure you that we will do our best to give you a great hotel experience. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Very good location, friendly and efficient front desk

Customer review rating 4.2/5

Edwin Families - 05/02/2020 Confirmed reviews ALL

My family of 4 stayed in your beautiful hotel. It was a great experience. Previously, we had stayed at Centara hotel. However, after this stay at your beautiful hotel, we are already making plans to return and stay at your beautiful hotel within the next 12 months!

Dear Edwin, We sincerely appreciate your feedback and for taking the time to post your review. It is always a pleasure to receive positive feedback. We are happy to know you had enjoyed your stay with the services provided. Your feedback means a lot to us so please rest assured that your comments will be passed on to our team members. We are pleased to know that you would return back to our Novotel Bangkok on Siam Square again next year. So we look forward to your next stay very soon. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Polite & clean rooms

Customer review rating 4.2/5

Liz Friends - 05/02/2020 Confirmed reviews ALL

My room was clean and internet was fast. Service is excellent. Buffet breakfast in the morning has many choices. Wish for more vegetables option for buffet. Mostly carbs with delicious pau, noodles, etc. Great location near Siam Paragon where we could have snacks & get dinner. Located just by Siam Central train station.

Dear Liz, We sincerely appreciate your feedback and for taking the time to post your review. We are glad to learn that you have enjoyed your stay, took advantage of our location to go around, satisfied with our service, found many choices of breakfast and clean room. Our team was delighted to receive your compliments, which encourages us to do even better. However, I have noted your comment about more vegetable options for buffet which has been shared with our executive chef for further improvement. We hope that you continue to choose us as your preferred hotel. As such, we are always looking forward to welcoming you back in the near future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

A most convivial stay

Customer review rating 4.2/5

Steve &. R. Business - 04/02/2020 Confirmed reviews ALL

The hotel personnel were universally welcoming and helpful and we were delighted with the upgrade to the executive floor. The gourmet bar was first class and the choice was excellent. Highly recommended.

Dear Steve & R., Thank you for sparing your time to share your experience with us. We are delighted to know our services were the highlights of your experience with us. We will be sure to share your compliments with our team. We truly enjoyed being at service to you and we hope to warmly welcome you back for another enjoyable time in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Hotel review business trip

TripAdvisor rating 4.0/5

668sandy Business - 02/02/2020 TripAdvisor review

Room not very tidy or clean Bed sheet , pillow case are dirty when I check in the room After complained, they changed it Toliet basin also not probably clean up No tooth brush was given, other Accor hotel will provide except BKK

Dear 668sandy, Thank you very much for your feedback regarding your current stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincere apologies. Your comments have been raised with Housekeeping Manager and her team for immediate improvement. With regards to your concern about the toothbrush, we have different setups of bathroom amenities according to the room categories. We are however pleased to provide you any additional amenities for each guest upon request. We are sorry for any inconvenience caused. 668sandy, thank you for taking your time to share your thoughts with us. We would much appreciate an opportunity to welcoming you back again in the future. Kind regards, Sagar Naker

Good location

Customer review rating 4.2/5

T. Families - 31/01/2020 Confirmed reviews ALL

Near to most nearby famous restaurants

Dear T., Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming you back to your next stay within very soon. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Great location.

Customer review rating 4.2/5

Anonymous Families - 31/01/2020 Confirmed reviews ALL

Overall it was great. However the room was a bit smaller than I expected. We enjoyed our stay. Thanks for your hospitality.

Dear Valued Guest, Thank you for sparing your time to share your experience with us. I am delighted to hear that your stay was enjoyable. However, I am sorry to learn that our room size did not meet your expectations. May I suggest that you try our Junior Suite or one bedroom suite which are bigger than our standard rooms. Once again, thank you for taking your time to share your thoughts with us. We would much appreciate an opportunity to welcome you back again in the future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Excellent Location... World Class Service

Customer review rating 4.2/5

Lynn G. Couples - 29/01/2020 Confirmed reviews ALL

This hotel boasts a excellent location. Near to amenities and shopping centres. However the rooms are very old and worn out. I am saying this because the room rates is not cheap. It does not have a 4 star feel nor look. On a hind sight, the Front Desk staff is excellent, 5 star service ...they are very helpful and enthusatic about their job, going all out to help the guests. I would also like to praise the Room housekeeper for all the assistance she has rendered during my stay there, causing inconvenience to her as I was not feeling well. Keep up the great work and team spirit....

Dear Lynn G., Thank you for taking the time to share your experience with us during your most recent stay. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kind words to our staff are highly appreciated and have been shared with them to further reinforce their efforts. However, I am sorry to learn that the room you stayed did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and this matter has been included in our renovation plan. Once again, thank you for taking your time to share your thoughts with us. We would much appreciate an opportunity to welcome you back again in the future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Poor stay

Customer review rating 4.2/5

Steve L. Families - 29/01/2020 Confirmed reviews ALL

Was a guest with Novotel way back before the guest rooms were upgraded. Last stay with Novotel was a total letdown. The good: 1. Centralized location 2. Room with good space 3. Sufficient charging ports for power adapter with 2 and 3 pins The bad: 1. Full of filthy cigarette smell in the room 2. Torn bedsheet with rusty metal bed head frame 3. Large 55” TV with very very poor resolution 4. Non blackout curtain is a total turn off 5. Wrong choice of color and quality for wood flooring 6. Bathroom door keeps sliding to close on its own 7. Toilet room holder poorly secured to false wall 8. Bathroom floor tiles are all chipped off around 9. A patch of out of place ‘paint’ at the lower part of the wall drawing looks like an amulet for protection 10. TV wall panel in PVC wrapping are poorly done with ‘bubbles’ forming 11. USB charging port at bedhead emits bright blue light during charge is disturbing to sleep 12. Stain on the sofa bench 13. Bedside metal table poorly secured 14. Smoke detector on ceiling falling off with unsightly wire trunking running along ceiling 15. Noisy bed frame 16. Noisy cracking sound from wood flooring along corridor to rooms 17. U can hear talking coming from rooms along corridor 18. On and off WiFi connection in the room To sum it all, rooms are poorly designed and not tastefully done. Upkeeping of rooms are way below par. For this trip, we have booked 3 rooms in total. Will probably not return to Novotel in the near future as there are many other options around for the price we are paying.

Dear Steve L.., Thank you for taking the time to share your experience with us during your most recent stay. While I truly regret that you felt disappointed, your candid comments are appreciated. I am sorry to learn of your unpleasant experience, and hope that you will accept my sincere apology for the lapse on our part. Please rest assured that the points of concern and dissatisfaction you have raised, have been communicated to the concerning departments, in order to take appropriate actions in rectifying the issue. We know that sincere words of regret and apology cannot make up for any inconvenience; however, we hope that we will have an opportunity to win back your confidence, and toward that end invite you to contact us directly when planning your next visit to Bangkok. I would be happy to assist with arrangements, and ensure these shortcomings are not repeated. We look forward to welcoming you back in a more pleasant manner. Kind regards, Sagar Naker General Manager Novotel Bangkok on Siam Square

Good location

Customer review rating 4.2/5

Avril Couples - 27/01/2020 Confirmed reviews ALL

Friendly check in staff, pleasant hospitality experience. However, in room ammenities are getting old and dated.

Dear Avril, Thank you for taking the time to share your experience with us during your most recent stay. I am delighted to hear that you enjoyed the friendly service and received the pleasant hospitality experience provided by our staff. However, I do apologize for any disappointment experience regards in room amenities. Please rest assured that your feedback is important to us and we will work towards improving our product. Once again, thank you for sharing your feedback. We hope that you will give us another chance to accommodate your next stay in Bangkok and we once again apologize that you had a less than pleasant experience on your most recent visit. Kind regards, Sagar Naker General Manager Novotel Bangkok on Siam Square

2020-01 stay: excellent location and hospitality

TripAdvisor rating 4.0/5

yohannlim 25/01/2020 TripAdvisor review

I stayed 2 nights at Novotel Bangkok on Siam Square. The location was conveniently next to Siam BTS station and in the middle of the shopping/restaurant district, making it one of the most central hotel location within Bangkok. The hospitality was outstanding, from Ms Tok Tak and Nynn who checked me in, to the lobby bar team (with live band) that was polite and patient even with my late drink orders. The rooms were clean and well kept. An established hotel of high standards and excellent location, a preferred accommodation option at Bangkok. Thank you and see you again :)

Dear yohannlim, We would like to thank you for the valuable feedback on your recent stay at our hotel. I am very pleased to read that you enjoyed your stay particularly with the location of the hotel and the service you experienced. Your kudos has been shared with the team in particularly Toktak, Nynn and lobby bar team. They are proud to have been recognized for excellence in service. Once again, thank you very much for your kind comments. We would be delighted to welcome you back soon again. Sincerely, Sagar Naker

Good location, nice room but food was so so

Customer review rating 4.2/5

Chaiwat C. Friends - 23/01/2020 Confirmed reviews ALL

Executive lounge should be improved. Happy hour snack not good

Dear Chaiwat C, Thank you for sparing your time to share your experience with us. I am delighted to hear that you liked the hotel location and the room. However, I noted your constructive comment regards the snack at premier lounge which has been addressed with our Executive Chef for possible improvement. Please accept my apologies for any disappointment. We will work towards making a change for the better. Once again, thank you for taking your time to share your thoughts with us. We really hope that you would accord us with another opportunity to serve you better in the not too distant future. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square

Well located.

Customer review rating 4.2/5

Anonymous Families - 21/01/2020 Confirmed reviews ALL

Bottled water refilled on time.

Dear Valued Guest, Thank you for sparing your time to share your experience with us. I am glad to hear that you enjoyed your stay here and that our location was an advantage for your visit. Your positive comments will only motivate us to delight all our guests further. Once again, thank you for your valued patronage. From all of us, we are looking forward to welcoming back to your next stay within very soon. Sincerely, Sagar Naker General Manager Novotel Bangkok on Siam Square
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