Novotel Bangkok on Siam Square Hotel 4 stars

For Siam Square, the staffs are always hospitality and professional. The covid-19 protocol is strictly applied such as in the dining room. I do love the lobby lounge so much where I spent time doing my work before relax in the room. I wish Novotel the best and stay strong during Covid-19 situation.

Feed satfified.

Your staff are polite and lovely with a good service mind. A room is well clean and beautiful.

We had to fly down to BKK for dental appointments and stayed at this hotel Being an Accor Silver member and needing nights. Check In and Check Out was quick and efficient. Though I did do the online check in. As most people know tourism is dead due ... Well I shall leave it at that. We were upgraded to room 1701 on both stays. Room was nice. Had lounge chair, Comfortable bed. Very hot water. Plenty of towels and amenities. BUT where it missed the mark is in two specific areas. And if anyone from the hotel is reading this THEY DO NEED ATTENDED TOO. Safe? Does not work. Dead as a door nail Shower head? Way past its sale date. Water goes in every direction but down. A pure pain to take a shower. On the 2nd stay I decided to include breakfast. The Square restaurant, from memory, has been renovated. It is much nicer and open. Selections are minimal due to Covid-19 but there was enough choices. Would we stay there again? Probably. Great location

Best location ever compared to any other hotels where I have stayed in Bangkok. Could find everything I wanted in the walking distance. Staffs were all kind and welcoming. Breakfast was good too.

Staff was nice and helpful for check in and check out. I had 2 period stays in Novotel Siam Square, 25Oct to 1Nov2020 and 4-7Nov2020, upon checked out at the first stay, the front desk had asked if I have anything forgotten in the room, I said "no", but I was not sure then I told her that if you found anything please keep it for me because I will come back in the few days and I left my big luggage at the hotel. Before checking out I rearranged the luggage and I found out when arrived Buri Ram that I didnt have one of my pants, I did not call the hotel because I thought that it was in my big luggage, but when I came back it was not, then I had asked the front desk on the morning of November 5, 2020 and got the answer at night that "not found". I was pretty sure that I dropped in the room, since I did not go any where between Novotel and Buriram Hotel. It caused me a bit disappointed.

Great location. Good breakfast. Best price.

Despite the difficulty of finding a parking spot as there was an event at siamsquare. The rest of my stay was pleasant . I had to drive up and down in the parking lot for about 20 minute before getting park in.

This is the first time staying at this hotel and its a great spot for the person wanting to be in the centre of shopping and places to eat. The hotel is in turn a trendy layout in the lobby and rooms , and would fit in for the young person to stay for a nice city visit. However for business trip and having customer meetings at the hotel , this didn't work for me as it was not a good layout and the executive lounge arrangement was not good. But I understand that a lot of this would be due to Covic 19 . In saying all this the staff are great and I had no issues .

Overall it was a great 3 days with our TRAT conference.

good experience

We will definitely use this hotel again due to its location, friendly staff and great pool. The food in the foyer bar was fab. It’s a shame the executive lounge was not open but we understood why. We were catered for in the lobby bar instead. We loved the new ‘street food’ idea. My only issue is that I felt slightly discriminated against when trying to dine at the evening seafood buffet. I was told the 899 deal wasn’t open to expats until 8pm. This is too late for me to eat. I did not see why I couldn’t benefit from the deal between 6-8 like the Thais could. In England, you could never discriminate against people of a different nationality in this way.

Good location, the rest were poor e.g. Parking floor, elevator, key card system (should be replaced with the touchless key.

I have had numerous stays at this hotel in the past months but on my last stay I had an unexpected friendly welcome and check-in. Mr. Ta, the hotel guest experience manager, called me by my name from the time I approached the desk, and from that moment my check-in was express, no need to hand over my passport as on previous times, I found that after 7 or 8 stays in three months, my data had eventually been recorded. Mr. Ta advised that the room I usually stayed in was occupied, he proposed me another room with the same view and kindly advised that he would be accompanying me to the room in case the room would not meet my expectations.

The hotel is located very near Chulalongkorn University, so it is the best option for a nice stay during the commencement ceremony. The staff were polite and supportive. Although this was the first time I spent at Novotel Siam Square, I got an upgraded room from superior room to executive premier room. This made our stay so memorable. The executive premier room was on the premier floor and had a very nice city view. The room was very clean and convenient. The hotel housekeeping staff were also friendly.