ibis Le Puy-en-Velay Centre 3 stars

Customer review rating (ALL Rating) 4.5/5 694 reviews

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Description

Hotel extras

  • A 10 minute walk from the city centre

  • Discover our regional dishes, Vourzac river trout and lentils.

  • For breakfast, come taste our delicious Commercy madeleines served warm...

  • Private, closed, secure and free parking

  • All of our bathrooms are renovated with showers

Our accommodation(s)

Hotel location

ibis Le Puy-en-Velay Centre

1, avenue d'Aiguilhe
43000 LE PUY EN VELAY
France

GPS:45.04746, 3.880006

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN RESTAURANT

Linger over your meal as your stay unfolds and discover a world of taste sensations on the menu at Ibis restaurants...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  694 reviews

TripAdvisor Rating  4.0/5  536 reviews

Very nice stay

Customer review rating 5.0/5

Thierry Solo - Confirmed reviews ALL

Comfortable, quiet, clean, great staff, really nothing to reproach

Madame/Monsieur M., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Le Puy-en-Velay Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs Sébastien CHAZOT - Directeur - Relais Restauration Région Sud - LE PUY-EN-VELAY 1 Avenue d’Aiguilhe-43000 Le Puy-en-Velay - France Tél.: +0033 (0) 4 71 02 22 22 - Fax : +0033 (0) 4 71 09 22 96 – GSM : +0033 (0) 6 16 12 63 10 s.… lepuy-hotels.com - ibishotel.com - accorhotels.com

Great service, great staff

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The stay was great, good location, clean room, good state of the room. Staff is kind and helpful, information pass along from one shift to the other.

Dear Guillaume P., We very much appreciate your comments regarding your stay at the ibis Le Puy-en-Velay Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien CHAZOT - Directeur - Relais Restauration Région Sud - LE PUY-EN-VELAY 1 Avenue d’Aiguilhe-43000 Le Puy-en-Velay - France Tél.: +0033 (0) 4 71 02 22 22 - Fax : +0033 (0) 4 71 09 22 96 – GSM : +0033 (0) 6 16 12 63 10 s.… lepuy-hotels.com - ibishotel.com - accorhotels.com

Well located and nice restaurant.

Customer review rating 3.5/5

Jm Friends - Confirmed reviews ALL

On the positive side the hotel was very well located and sufficient parking. The bar and restaurant were particularly nice and we had an excellent meal. On the negative side the room itself, although comfortable enough was very, very tired and well in need of refurbishment. There was insufficient toilet roll, just the remains of two rolls - that's a pretty basic necessity! And in the bathroom there looked like spots of blood on one of the wall which was unpleasant. This could be a very nice hotel were it not let down by poor housekeeping.

Dear JONATHAN M., We very much appreciate your comments regarding your stay at the ibis Le Puy-en-Velay Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien CHAZOT - Directeur - Relais Restauration Région Sud - LE PUY-EN-VELAY 1 Avenue d’Aiguilhe-43000 Le Puy-en-Velay - France Tél.: +0033 (0) 4 71 02 22 22 - Fax : +0033 (0) 4 71 09 22 96 – GSM : +0033 (0) 6 16 12 63 10 s.… lepuy-hotels.com - ibishotel.com - accorhotels.com

Worst hotel in all my vacation

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

No baby crib, no slipers, the receptionists are not enthusiastic at all, like they were not motivated to work, no etiquette or enthusiasm or even fine way on how the receptionists shoukd talk. I'm disappointed on how this hotel is maintained, doesn't look clean, and there is a smell while you go out from the elevator to through the hall to your room

Dear Amine E., Thank you for taking the time to tell us about your experience at the ibis Le Puy-en-Velay Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sébastien CHAZOT - Directeur - Relais Restauration Région Sud - LE PUY-EN-VELAY 1 Avenue d’Aiguilhe-43000 Le Puy-en-Velay - France Tél.: +0033 (0) 4 71 02 22 22 - Fax : +0033 (0) 4 71 09 22 96 – GSM : +0033 (0) 6 16 12 63 10 s.… lepuy-hotels.com - ibishotel.com - accorhotels.com

Good location with parking

Customer review rating 4.5/5

Barry Couples - Confirmed reviews ALL

Good welcome, staff were efficient and helpful. Restaurant was good

Dear BARRY E., We very much appreciate your comments regarding your stay at the ibis Le Puy-en-Velay Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien CHAZOT - Directeur - Relais Restauration Région Sud - LE PUY-EN-VELAY 1 Avenue d’Aiguilhe-43000 Le Puy-en-Velay - France Tél.: +0033 (0) 4 71 02 22 22 - Fax : +0033 (0) 4 71 09 22 96 – GSM : +0033 (0) 6 16 12 63 10 s.… lepuy-hotels.com - ibishotel.com - accorhotels.com

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Other web-users rate our hotel

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