MGallery Nest Paris La Défense 5 estrelas

Ok hotel, quiet and at a relatively comfortable location. However it needs an urgent renovation in the rooms. Apart from the old styling, the bed headboard is chipping away. Take note that some rooms have a desk while others don't. Regarding cleanliness, i found dried blood and hair on my sheets. Finally, the food at the restaurant is really bad and terribly overpriced.

From the start this hotel was so bad. Beware your Uber/taxi or anything gps will not take you to hotels exact location. It was always a long walk to another hotel to be picked up by Ubers. Also, they only restock one bottle of water per day! Called front desk one day after a long day out and asked for water and they said sorry no room service after 9pm! No local store to buy water at night, everything is very far. Do not recommend, Paris was great but this hotel made my stay very uncomfortable the whole time.

Stayed here for a night, as closest to my clients: very positive surprise - as I was walking over from the "Grande Arche" easy to find, short and pleasant walk. Despite having booked only minutes ago, super-speedy and friendly check-in. Comfortable lobby area. Liked the room - no special views, and effectively rather on the small side (as I was on the "Inside" of the round building - outside facing rooms seem larger) BUT everything else was great - love the modern working / eating table combination with convenient power plugs - proper espresso machine - super-comfortable bed, effective blinds to darken room - agree with earlier comments on the quirky app - but the meals were served rapidly, of high quality, incl room service breakfast that came to the minute when ordered - check-out again super-efficient I also like the design, though it's not totally consistent as they kept some elements of the previous (Sofitel) rooms. Do not stay here if you look for old-style Paris opulence, or a romantic evening atmosphere (you are in La Defense) - but otherwise a good place to stay.

My Uber was driving around in ever decreasing circles as we couldn't find this hotel. But then La Defense is pretty impenetrable by car so I shouldn't have been surprised. Finally made it to reception to be greeted by a lot of smiling faces and the news that my room had been upgraded. The room itself (I had no idea what it had been upgraded from) was great - big double bed, plenty of space, soft towels. I tried the TV but there were only the usual channels. It would be nice (and perhaps expected in an hotel like this) to have a smart TV so I could login to my accounts but no. I had a fantastic caesar salad for dinner via room service, although the ordering method was slightly convoluted (via an app which you needed to scroll through to find the right bit - sounds straightforward but it wasn't completely). The bed was really comfortable and no noise from outside. In the morning the shower was powerful and hot and easy to use (not always the case first go). So friendly staff, nice room, good food, and tip-top shower - that's really all you want or need from a hotel.

Who gave this hotel 5 stars rating? Taxis don't stop at the hotel from 10 pm to 5am, because streets are closed. Elevator from the ground floor to the lobby was constantly broken, you have to take your luggage by yourself because they don't have anyone to help with luggage. 5 star hotel? Breakfast is very poor, at a 3 star hotel you will get a much better breakfast. The rooms and bathrooms are very small, not by the standards of 5 star hotels, not even close. Not clean, very dusty even in a lobby. I see, some people give a good rating to this hotel, probably they never stayed in a 5 star hotels. Avoid! Don't stay at this hotel.