Hotel NOVOTEL PARIS LA DEFENSE ESPLANADE 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.2/5 7.259 comentários

Hotel ALLSAFE. Aprovado

Mensagem informativa

+ 19 Serviços

Extras do hotel

  • Hotel com certificação ALLSAFE do Bureau Veritas

  • Quarto Superior com vista para a Torre Eiffel

  • Mais 500 m² de salas de reuniões

  • Sala de fitness acessível, limitada a até 2 pessoas

  • A 50 metros do serviço de metrô central de Paris

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

NOVOTEL PARIS LA DEFENSE ESPLANADE

2 Boulevard de Neuilly
PARIS La Défense 1 CEDEX
92081 la defense
frança

Fax: (+33)1/41452324

Check-in a partir das 12h00

Check out até as 12h00

  • Boulogne:  175 Pont De Neuilly

  • Courbevoie:  176 RD 7-Pont de Neuilly

  • Gare du Nord:  43 Pont de Neuilly

  • Musee d Orsay:  73 Pont de Neuilly

  • Esplanade de la Défense:  1 Esplanade de la Défense

  • RER:  RER A Grande Arche

  • De avião

    PARIS LE BOURGET A 15 km / 9,38 milhas

  • De avião

    PARIS ORLY A 25 km / 15,63 milhas

  • De avião

    PARIS ROISSY CDG A 20 km / 12,5 milhas

  • De helicóptero

    HELIPORT DE PARIS A 12 km / 7,5 milhas

  • De carro

    A13 LA DEFENSE A 15 km / 9,38 milhas

  • De carro

    A14 LA DEFENSE A 4 km / 2,5 milhas

  • De carro

    A15 LA DEFENSE A 16 km / 10 milhas

  • De trem

    GARE DE LYON A 13,2 km / 8,2 milhas

  • De trem

    GARE MONTPARNASSE A 10 km / 6,21 milhas

  • De trem

    LA DEFENSE A 2 km / 1,25 milhas

GPS:48.88805, 2.253039

Serviços de hotéis

Check-in a partir das - Check out até as

Em resumo
  • Estacionamento
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião

NOVOTEL CAFE

Nosso chef serve uma culinária simples, saborosa, saudável e equilibrada a qualquer hora. Sacie sua fome em um ambiente convidativo, perfeito para relaxar. Experimente o imperdível N'Burger, uma especialidade da casa.

Nossas acomodações

O quarto Standard combina decoração moderna e ergonomia: ar condicionado, minibar, WIFI grátis, TV de tela plana e cofre. Banheiro com chuveiro ou banheira. Sanitário separado. Ceda à tentação do nosso quarto Superior no novo esquema de cores do Novotel. Aproveite a paisagem de Paris reservando um quarto Superior com vista para o Sena e maravilhe-se com a vista panorâmica da Torre Eiffel até a Sacré Coeur. Ou opte por um quarto Executive, em um andar alto e fique encantado com seu novo design.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 11

  • Tamanho máximo: 172

  • Capacidade máxima: 160 pessoas

  • Capacidade máxima para banquete: 100 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
NOVOTEL PARIS LA DEFENSE ESPLANADE

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.2/5

7.259 comentários

Classificação no TripAdvisor 4.0/5

1.398 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

not better than average

Classificação TripAdvisor 3.0/5

rgoetzen 25/11/2021 Avaliação certificada TripAdvisor

the room was ok although there was no fridge. at this time it is not acceptable that nobody asked for the pass sanitaire. What is this in an international city as paris, no german tv in the room? very poor. the parking was too difficult to handle. no exact signs where to go. you have always to phone to open a door. metro near by. breakfast ok.

Weekend trip

Classificação TripAdvisor 3.0/5

anniehpauline 24/11/2021 Avaliação certificada TripAdvisor

Service was not up to the mark I expected. Menu card was missing in the room so could not order from room and was asked to come downstairs, order myself, where I preferred room service after a tiring day. Also was denied to offer a table fan when the room was overheat somehow and despite the fact the central heating is only available during winters and are not room specific of course.

Dear Guest Thank you for your review Concerning the menu card , we have got QR CODE in all the room to get the card on phone Sincerly

Good choice

Classificação TripAdvisor 5.0/5

Kaetlin4 18/11/2021 Avaliação certificada TripAdvisor

We stayed for 4 nights. We like this hotel, close to metro and bus station, good breakfast, great view towards the river and Eiffel Tower, very quiet. Toilet (there was no sink) separated from bathroom. I recommend this hotel for family visit to Paris.

Thank you for your positive review, Sincerely

good hotel

Classificação TripAdvisor 5.0/5

karimmegaouel Business - 15/11/2021 Avaliação certificada TripAdvisor

impeccable room perfect welcome service .the breakfast is quite varied and the nice bar .I recommanded and the staff will take care of you . THIS IS WHY I OFTEN stay at this hote , it is not far from the metro and Neuilly if you want to go dinner

Thank you for your positive review, We hope to see you very soon Sincerely

Amazing hospitality

Classificação TripAdvisor 5.0/5

sushil_reddy Business - 10/08/2020 Avaliação certificada TripAdvisor

Thank you so much to the entire team for an amazing stay at the hotel. I appreciate the support in the bicycle journey from Paris to Amsterdam to raise awareness of Planet21 sustainability initiative of Novotel. Thank you Michael Peries, Dario Gatto for the support.

Dear sushil, Thank you very much for your visit. It was a real pleasure to support your project. Sincerely,

New year eve in Paris

Classificação TripAdvisor 4.0/5

philippeks Family - 05/01/2020 Avaliação certificada TripAdvisor

Great stay for a unique event, new year eve 2020. Fantastic view on Paris for the firework. Nevertheless, it was a bit too warm in the room and the thermostat didn't work even when having it at the lower temperature. Otherwise all was fine.

Business travel

Classificação TripAdvisor 3.0/5

Pascal C Business - 23/09/2019 Avaliação certificada TripAdvisor

Good location, but crowded at the time I stayed, with many groups arriving by bus. Room clean, well equipped, though no bathrobe and slippers despite the advert on the website when I booked (without any change despite the fact I asked at the front desk to get them..). There was cleaning work at the room floor, a fact that was not mentioned at the time of reservation, which resulted in inconvenient noise. Breakfast abondant, with nice staff. To summarize, a good location for staying with a travel group, staff at the front desk not enough attentive. I would not recommend it for romantic stay, or even for individuals in business travel.

This hotel used to be better

Classificação TripAdvisor 4.0/5

348bob2018 Couples - 21/09/2019 Avaliação certificada TripAdvisor

The restaurant was very mediocre. The first day the Wi Fi was not working and the second day it was very slow. Some of the people at the front desk were friendly and helpful ,others were extremely hostile and uncooperative. Because our flight was at 6 in the morning we wanted to check out the night before but the lady at the front desk refused and we had to check out very early in the morning.

Good location

Classificação TripAdvisor 3.0/5

ClaudiaLilianaC3 Family - 31/07/2019 Avaliação certificada TripAdvisor

Comfortable room, good location, comfortable bed. There is no coordination or efficiency of the staff at the reception, and with this i had additional costs. In wanting to make a reclamation staff tell me that this person was a practicant. In my opinion the hotel should not delegate certain responsibilities to a practitioner or if they do not know should ask to another , before making clients lose money.

Ok

Classificação TripAdvisor 4.0/5

Vasile P Family - 25/05/2019 Avaliação certificada TripAdvisor

The location of the hotel is great. Nearest parking is Indigo Season. The room in not to big and looks a little bit obsolete but it is ok. The staff is really nice. The hotel is near to a metro station .

Looks Great but in need of a lot of TLC

Classificação TripAdvisor 2.0/5

JeLuca13 Family - 20/03/2019 Avaliação certificada TripAdvisor

Great bar, good food, the rooms are very tired and shabby. Family rooms are way too small. The rooms are very stuffy, dusty and warm with no air to circulate unless you switch the fans on which blow hot air. We asked for fans, but they never materialized. On a positive, good location for La Defense and Neuilly.

Worst Novotel Stay so Far

Classificação TripAdvisor 2.0/5

Soumallya S Business - 11/12/2018 Avaliação certificada TripAdvisor

Air Con does not work and I wake up perspiring every morning. I check in late night and I wait 1 hour and AC does not work and then I am told weird logic how AC should work. Even after making to 5 degrees it does not work. Then I change room after repeated requests and then same problem. I think they control centrally and the room control is just for fun! Not acceptable. No one smiles at reception and 300 EUR deposit per night even without asking me is a shock. Even if large 5 stars it is NOT common and not acceptable.

Panorama of Paris

Classificação TripAdvisor 4.0/5

JON O Business - 21/11/2018 Avaliação certificada TripAdvisor

I stayed here on business as convenient for La Defense. Bedroom was of good size very comfortable, quiet and well appointed with a great panoramic view of Paris. Service was a little impersonal and the restaurant service not up to usual Accor standards. Would stay here again if in the area, but not my favourite hotel in Paris.

Dear Guest Thank you very much for taking the time to share détails about your recent stay at Novotel Paris la Défense We are pleased to read you enjoyed the great view of Paris from our room . We hope we will be able to welcome you again very soon Sincerely

good hotel

Classificação TripAdvisor 4.0/5

Seaside365799 Family - 31/08/2018 Avaliação certificada TripAdvisor

the hotel was good and the room was good but the check in take long time, the service not very good.the location is good near from the metro and near taxi parking the breakfast was goodthe room was small

Dear Guest Thank you very much for taking the time to share posisitve détails concerning your recent stay at Novotel Paris la Défense ; We hope to welcome you again very soon Sincérely

Poor operation and Terrible !

Classificação TripAdvisor 1.0/5

wclee01 Family - 24/08/2018 Avaliação certificada TripAdvisor

Facility and location of hotel are good considering the value & price. However, they have serious issues in hotel operation and service for customers. I asked the staff to change a room after I found my assigned room's air conditioner was not working in peak season of summer in Aug but the reception staff suggested to stay there because they felt the room was not hot - Everybody feels the different temperature. Who can endure no air conditioner in peak summer ?After my appeal, they changed the room at the end but it was not the end of poor operation. They were irritated when I found there was no small table in the room and asked it (I saw it in my before changed room where air conditioner was broken). They should have apologized politely not to prepare a room. Also I had to re-register my room key almost everyday because they did not renew my stays during my almost one week of stay in this same hotel. Serious issue for no professionalism of staff and no service mind for customers.

Thank you so much for your comment. We are really sorry to read that your stay didnt meet your expectations. Your feedback has been sent tour our front office manager in order to avoid theses situations in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marylis FEVRIER Responsable qualité

Nice view

Classificação TripAdvisor 4.0/5

PatrikFagernas Business - 19/08/2018 Avaliação certificada TripAdvisor

Descided after my last visit to choose the neighbour hotel due to limited breakfast and condition of hotel rooms. I got an room upgrade with view over Paris (Eiffeltower, even if no so close).Helpfull staff, clean rooms and it has a bar on the ground floor. Breakfast is served in two locations (on ground floor), be aware that it is limited in one place, so if you have brekfast included check to choos the correct location.

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Marylis FEVRIER Responsable qualité

Short stay in Paris La Defense

Classificação TripAdvisor 4.0/5

robR1720YQ Business - 27/05/2018 Avaliação certificada TripAdvisor

Hotel is well situated for La defense and for dinner in the evening you are a short walk across the bridge to Neuilly, with its bars and restaurants. The rooms are basic but clean and well laid out. A very good breakfast with lots of choice. The staff and generally friendly and helpful.

Below expected standards

Classificação TripAdvisor 3.0/5

Paulo S Family - 19/05/2018 Avaliação certificada TripAdvisor

Little space to stow personal belongings. Very poor restaurants. Need for a deposit to use the room telephone unacceptable. Empty minibar. Relatively good service. No justification for a 4 star hotel.

Dear Guest Thank you for sharing comments about your stay in our Hotel we apply the procedures of the group and we confirm to take a deposit or an auto pre on bank card when the customer wishes opened a credit on his note of room. We hope to be able to welcome you again to Novotel Paris la defense Sincerely

Value Hotel

Classificação TripAdvisor 5.0/5

Sanjib P Family - 11/05/2018 Avaliação certificada TripAdvisor

Overall loved my stay at Hotel. Had opted for late checkout as I had late night flight and the hotel staff was very cooperative and kind gesture to extend the late checkout further by couple of hours. Service staff were cordial. Overall a pleasant stay and importantly family enjoyed the location & trip to Paris.

Dear guest Thank very much for your great review on tripadvisor We hope to welcome you back to Novotel Paris la Defense very soon! Sincerely

Lovely hotel

Classificação TripAdvisor 4.0/5

richardderbyshir2018 Business - 17/02/2018 Avaliação certificada TripAdvisor

Very helpful and welcoming on reception. Checkin and Checkout was great. Asked in advance for an iron in the room and it was there. Thank you. Good bar. Restaurant food was also good. I'd stay here again.

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