Novotel Toronto North York 3.5 stars

Customer review rating (ALL Rating) 3.9/5 1,254 reviews

Best price
guarantee
Novotel Toronto North York - Image 1
Novotel Toronto North York - Image 2
Novotel Toronto North York - Image 3
Novotel Toronto North York - Image 4
3 Park Home Avenue, North York, M2N 6L3 TORONTO, Canada

Description

Hotel extras

  • Web corner and free WIFI in the entire hotel.

  • Nespresso coffee in all rooms

  • Direct indoor access to Toronto's subway-North York Centre stop

  • Executive rooms only designated as pet friendly rooms. Must be notified in advanced/Fees Apply

  • 15 km to downtown Toronto, and 20 km to YYZ Pearson International Airport

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Toronto North York

3 Park Home Avenue, North York
M2N 6L3 TORONTO
Canada

GPS:43.769185, -79.413065

Telephone
Fax +1 416-733-3403

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

TRIO RESTAURANT

Trio at Novotel a sophisticated environment with music, sleek modern furnishings & urban decor. Trio is about more than just taste, it's about experience. Relax and enjoy great food, with international wines artfully combined to delight the palate

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,254 reviews

TripAdvisor Rating  3.5/5  1,244 reviews

Customer review rating 4.5/5

Bob Couples - Confirmed reviews ALL

In some ways being boring is good when staying at a hotel. It went much as anticipated. slight disappointment in the what I hope is the temporary location of the gym, much nicer to look outside than at someone's office, especially with no TV to watch. did miss having drawers to put cloths in. appreciated a north facing room.

Dear Robert, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Donique Daley Novotel Toronto North York

We greatly enjoyed our stay.

Customer review rating 4.5/5

Rigmor G. Families - Confirmed reviews ALL

Although we had hoped for an early arrival, we totally understand that your hotel was fully booked the night before and made it impossible. We would especially like to thank Ferley and Girban who were so patient and tried so hard to help us with our accommodations. We had booked four rooms and they helped us in every way possible. It was especially nice because they did it all with a smile. We hope that they will be recognized for this. Its employees like them that make a person want to return to the same hotel.

Dear Rigmor G., We very much appreciate your comments regarding your stay at the Novotel Toronto North York. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Ferley and Gibran. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donique Daley Novotel Toronto North York

Good Location

Customer review rating 3.5/5

Kim L. Business - Confirmed reviews ALL

This was my first time staying here for work and I was in the Executive King room for 5 days. The location is great, with access to the subway right from the building. Lots of places to eat around the area. The check in process could have been a bit smoother. My booking was done through a corporate card and this caused some confusion. The room cleaning was not consistent. For the first 2 days, all towels were changed, water was replenished, and the vanity set & shower cap were replaced. After that, nothing was replaced until day 4 when I got one new towel and hand towel. I have been to other hotels that have instructions saying towels will only be changed if they are put on the floor, but there was no communication like this.

Easy and Clean

Customer review rating 4.5/5

Spencer Solo - Confirmed reviews ALL

Everyone was super friendly, super easy to navigate, the room was clean and quiet

Dear Spencer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. I will be sure to pass on your words of encouragement to the team. Sincerely, Donique Daley Novotel Toronto North York

Annoyed

Customer review rating 1.5/5

Anonymous Couples - Confirmed reviews ALL

I was there for a wedding and everything went wrong and the staff weren’t helpful at all

Dear Kailyn, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please if you can provide us with more details as to what issues you experienced during your stay, this will give us a chance to look into and rectify the issue. Sincerely, Donique Daley Novotel Toronto North York

In partnership with TripAdvisor

Other web-users rate our hotel

  • 896 reviews 8.8/10 Location
  • 1,288 reviews 5.5/10 Room
  • 969 reviews 7.6/10 Service
  • 32 reviews 5.7/10 WiFi
  • 546 reviews 5.9/10 Cleanliness
  • 189 reviews 6.6/10 Breakfast
  • 173 reviews 7.9/10 Food
  • 136 reviews 1.7/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Toronto

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.