Hotel Mercure Paris Centre Gare Montparnasse 4 stars

Customer review rating (ALL Rating) 4.4/5 2,776 reviews

Hotel Mercure Paris Centre Gare Montparnasse - Image 1
Hotel Mercure Paris Centre Gare Montparnasse - Image 2
Hotel Mercure Paris Centre Gare Montparnasse - Image 3
Hotel Mercure Paris Centre Gare Montparnasse - Image 4

Description

Hotel extras

  • A hearty brunch on Sunday

  • Located in the heart of Montparnasse, 150 m from metro lines 4, 6, 12 & 13

  • Located at the foot of the Montparnasse Tower

  • 3 modern and staged meeting rooms

  • First-rate rooms + terrace/balcony, view (Eiffel Tower, Sacré ​Cœur, etc.)

Our accommodation(s)

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Hotel location

Hotel Mercure Paris Centre Gare Montparnasse

20 rue de la Gaité
75014 PARIS
France

GPS:48.839752, 2.323791

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L'Agité de la Gaité Restaurant

Non contractual photo

Discover our bistro restaurant that's just like our bar: L'Agité de la Gaité. Retreat into a friendly and laid-back setting where you can sample French specialties carefully prepared for your enjoyment.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,776 reviews

TripAdvisor Rating  4.0/5  1,861 reviews

Excellent location good sized rooms

Customer review rating 4.5/5

Parkwood Couples - Confirmed reviews ALL

Choose this hotel for it’s proximity to Gare Montparnasse our arrival station. Rooms are well above average size for Paris and very clean albeit ours had a missing cover on the shower installation and a chip out of the sink but a hotel like this with a high daily turnover will suffer more wear and tear than a hotel in the provinces. The public areas have a bit of an identity crises more Ibis than mercure but they were much used by the business clients. Breakfast was the usual full offering covering everything from fresh fruit cereals to cooked items and croissants etc. my only complaint is it was so spread out and not all grouped together in a logical way a complaint I have from a stay at an ibis place Bastille also. Every member of staff was very helpful and friendly. The cleaning staff should be congratulated on their work. Accor are doing something very right with their staff training which makes it a pleasure to interact with who understand the concept of customer care. This hotel could become our regular address in Paris as it met our needs perfectly. There are a lot of bistros and bars in the immediate area for a relaxing local evening after a day seeing the nights and it’s well located for the metro but if like us you like walking many sites are in reach.

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare Montparnasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Paris Gare Montparnasse 20 Rue de la Gaité 75014 PARIS @ : h0… Mercure Paris Gare Montparnasse in on Facebook. Don't hesitate to join us

Great trendy hotel in the center of the theatre district

Customer review rating 5.0/5

Wim Business - Confirmed reviews ALL

Warm welcome, easy check-in, nice decor in the public spaces and the rooms, everything very convienient. Definetely will be back, thanks to the entire team!

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Gare Montparnasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Paris Gare Montparnasse 20 Rue de la Gaité 75014 PARIS @ : h0… Mercure Paris Gare Montparnasse in on Facebook. Don't hesitate to join us

Well located, average standard

Customer review rating 3.0/5

Clive Couples - Confirmed reviews ALL

Checking in good, room had burns on carpet, toilet leaked constantly , washbasin cracked and chipped. Refused to provide Accor discount for breakfast, then negotiated to 20%, then 30%. Only Accor property we have ever stayed in that did not provide 50% discount on food. Will look elsewhere in future.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Gare Montparnasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Paris Gare Montparnasse 20 Rue de la Gaité 75014 PARIS @ : h0… Mercure Paris Gare Montparnasse in on Facebook. Don't hesitate to join us

Helpful staff, great hotel.

TripAdvisor rating 5.0/5

Alex P TripAdvisor review

The no.1 stand-out quality of the hotel was its staff. No other hotel has come close for their resourcefulness, empathy, kindness and joviality. There are lovely touches here and you feel they are genuine, not just pandering to the zeitgeist. The key-cards and door hangers are wooden not plastic. There is no machine selling bottles of drinks. Instead there is a free water cooler on every floor and reusable bottles available at reception. The room was spotless, spacious and comfortable. I'm a disabled person it was great to be in a specially adapted "accessible" room which didn't feel like an old-people's home or a hospital clinic. The bathroom was safe and easy to manoeuvre around, in fact the whole hotel was. There seems to be a whole floor for disabled guests with an extra wide corridor. When my electric wheelchair broke, they rallied round with help and the hotel handiman Alexi was fantastic in mending it. The location is great for the train station. The road is filled with Asian restaurants and French bistros are only a few hundred meters away. Families with children be aware that one end of the street has several "Adult" venues. I recommend entering from the other direction. IMPORTANT: The other Mercure in Montparnasse has exactly the same name on google earth and on several booking sites. Take care you arrive to the one on rue de la Gaite!

well located but high quality price ratio

Customer review rating 3.0/5

Delphine Families - Confirmed reviews ALL

nice hotel but the restaurant is closed on weekends and we cannot eat in which can be difficult when staying in with a baby the staff was also not very friendly when we asked questions

Dear guest, Of course, here's a personalized response: Thank you for sharing your feedback with us. We're genuinely sorry to hear that your experience with our restaurant and staff fell short of your expectations during your stay. Your comfort and satisfaction are paramount to us, and we sincerely apologize for any inconvenience you encountered. We understand the challenges posed by the restaurant's closure on weekends, especially when traveling with a baby. Your feedback regarding this matter is invaluable, and we'll certainly take it into consideration to improve our services, ensuring more flexible dining options for all our guests, including families with young children. Regarding your interaction with our staff, please rest assured that this is not reflective of the high standards we strive to maintain. We value every interaction with our guests and are committed to providing courteous, attentive, and helpful service at all times. I will personally share your feedback with our team to ensure awareness and prevent any recurrence in the future. We appreciate your feedback as it helps us identify areas for improvement to ensure each stay is as enjoyable as possible for our guests. We hope to have the opportunity to welcome you back in the future and provide an experience that exceeds your expectations. Should you have any further concerns or questions, please feel free to reach out to us directly. We're here to assist you and ensure your next stay is nothing short of perfect. Warm regards, Mercure Paris Gare Montparnasse 20 Rue de la Gaité 75014 PARIS @ : h0… Mercure Paris Gare Montparnasse in on Facebook. Don't hesitate to join us

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Other web-users rate our hotel

  • 1,079 reviews 9.6/10 Location
  • 1,326 reviews 6.8/10 Room
  • 1,348 reviews 8.6/10 Service
  • 17 reviews 6.3/10 WiFi
  • 733 reviews 7/10 Comfort
  • 529 reviews 8.2/10 Breakfast
  • 441 reviews 7/10 Cleanliness

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