ibis Douala 3 stars

Customer review rating (ALL Rating) 4.3/5 185 reviews

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Description

Hotel extras

  • Ibis Douala is 7 km from the International Airport, just 15 minutes away.

  • Free airport shuttle 24/7 at guest's request and according to the schedule.

  • Building guest loyalty for the ALL program (Accor Live Limitless)

  • Entertainment: karaoke on Tues & Weds, piano bar from Thurs to Sat.

  • 24-hour hotel with professional and always smiling staff

Our accommodation(s)

Hotel location

ibis Douala

184,Rue Pierre Loti,Bonanjo, BP 12086
12086 DOUALA
Cameroon

GPS:4.039832, 9.687302

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LA VERANDA

The pleasure of good food à la carte.Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  185 reviews

TripAdvisor Rating  3.5/5  478 reviews

Great Stay

Customer review rating 4.0/5

Anne Families - Confirmed reviews ALL

The rooms and bathrooms were tidy and spotless. The breakfast buffet was divine. I enjoyed the customer service from the check in to the check out.

Dear Anne N., We very much appreciate your comments regarding your stay at the ibis Douala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon ELOUNDOU. Chef De Réception.

Good place to be however a bit expensive for what is proposed

Customer review rating 4.5/5

B. J. Business - Confirmed reviews ALL

Nice place and friendly staff

Dear B. J., thank you for choosing ibis Douala. We appreciate your positive feedback regarding our nice place and friendly staff. Regarding the pricing, we strive to offer competitive rates while maintaining high-quality services. We hope to welcome you back soon. Best regards, ibis Douala.

Amazing

Customer review rating 5.0/5

Haans Families - Confirmed reviews ALL

Very good

Dear HAANS N., We very much appreciate your comments regarding your stay at the ibis Douala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon ELOUNDOU. Front Office Manager.

very upset

Customer review rating 2.0/5

Dr Y. K. Families - Confirmed reviews ALL

the experience wasn’t the one i expected anyway they need to be more professional when address the customer thanks

Dear yannick k., Thank you for taking the time to tell us about your experience at the ibis Douala. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Simon ELOUNDOU. Front Office Manager

Excellent stay

Customer review rating 5.0/5

Alain T. M. Solo - Confirmed reviews ALL

Excellent hospitality, excellent food, staff make you feel at home

Dear Alain-Thierry M., We very much appreciate your comments regarding your stay at the ibis Douala. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Simon ELOUNDOU. Front Office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 58 reviews 9.8/10 Location
  • 91 reviews 6.9/10 Room
  • 168 reviews 9.2/10 Service
  • 8 reviews 6.8/10 WiFi
  • 56 reviews 6.4/10 Comfort
  • 32 reviews 9.6/10 Cleanliness
  • 29 reviews 8.6/10 Breakfast
  • 14 reviews 9.7/10 Pool

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