Mercure Hotel Munich Neuperlach South 4 stars

Customer review rating (ALL Rating) 3.7/5 856 reviews

Mercure Hotel Munich Neuperlach South - Image 1
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Description

Hotel extras

  • 4-minute walk from Neuperlach Süd S-Bahn and U-Bahn station

  • 253 newly renovated guest rooms

  • Excellent links to the downtown - U-Bahn & S-Bahn station only 200 m away.

  • Free WIFI

  • Easy parking in the underground car park

Our accommodation(s)

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Hotel location

Mercure Hotel Munich Neuperlach South

Rudolf-Vogel-Bogen 3
81739 MUNICH
Germany

GPS:48.092203, 11.644361

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

VALENTIN

Please note that we currently only offer breakfast at our hotel. Our restaurant is currently closed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  856 reviews

TripAdvisor Rating  3.5/5  1,132 reviews

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Monday the breakfast room was overcrowded, other days it was ok.

Really bad hotel

Customer review rating 0.5/5

Maurits Couples - Confirmed reviews ALL

The hotel looks old and location is horrible. Moreover, there are no airconditioning in the rooms! Or anywhere. Breakfast is only until 9:30. Which in my opinion is insane as a tourist. Staff are braindead and no recognition of Accor loyality.

suggest not to stay. It is less than budgetary hotel

TripAdvisor rating 1.0/5

subhasishbose TripAdvisor review

I stayed in this hotel with my wife for family holiday from 21.7.24 to 22.7.24. We are sr. citizen. We have vast travel experience outside India. The worthless hotel I have ever seen. NO AC. Bathroom and toilet area is so so. Clumsy room with little space. Breakfast condition is another horrible. If you ask anything they will say it is finished. Even no egg boil and it is also finished.. horrible

Filthiest hotel in Münich

TripAdvisor rating 1.0/5

Sara B TripAdvisor review

It is filthy. The bathroom had not been cleaned, the sink, shower walls and bath were covered in layers of dirt, hair and mold. In many places the stains were orange, which indicates that it has not been cleaned for a long time, these are dangerous accumulations of bacteria. There were also dirty spots on the toilet seat as well as urine scale. I went over everything with a cloth myself and my cloth turned orange, black and yellow with 1 wipe over the surfaces. Also there were 3 dead insects just lying on the table in the bedroom and bathroom. We went to the reception because this was so filthy that I really did not want to use the shower etc, after which we were assigned a new (smaller) room and this one was ALSO filthy. There were all the same problems as described earlier. In this bathroom there were dead flies on the sink and after the cleaning lady came on the second day they were still there, together with other stains. So they don't even wipe the surfaces Really really really gross, it ruined my trip. This trip I did not shower because the shower was too dirty, I bought moistened washcloths and used this. Very sad to pay for a hotelroom this filthy. Everyone deserves a hygienic hotelroom. You just feel gross all the time, and that sucks while going on vacation to feel good. Unfortunately booking.com cannot help us because Mercure Hotel Neuperlach Süd is ignoring them on purpose.

How can a 4 star hotel have no air conditioning

Customer review rating 1.0/5

Pawel Couples - Confirmed reviews ALL

I really don’t understand how a 4* mercure brand hotel can have neither air conditioning, not even any proper ventilation system. This is a bad joke. They gave us some damaged fans and that was it, at 30 degrees the room was torture. Opening windows didn’t do much plus every 6:30 am there was very loud delivery downstairs, so forget about sleeping. On saturday evening the bar announced with pride that they have no wine. Breakfast is until 09:30, so at 9 you’re told you have 15 min and you better be fast (food is decent) as they’ll start taking your plate when you’re close to the deadline. Maybe you’ll hold on until 09:30 indeed if you’re German, as they get better treatment. It was also a briliant idea to build part of the breakfast area as a glass greenhouse in a building with no air conditioning, probably they save on keeping the food warm. I use Accor hotels around the globe for almost a decade, this place was just absurd.

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Other web-users rate our hotel

  • 549 reviews 8.5/10 Location
  • 1,219 reviews 5.3/10 Room
  • 720 reviews 6.1/10 Service
  • 84 reviews 2.5/10 WiFi
  • 687 reviews 3.8/10 Comfort
  • 475 reviews 7/10 Breakfast
  • 475 reviews 5.9/10 Cleanliness
  • 262 reviews 4.6/10 Value

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