Hotel Mercure Wien Zentrum

Customer review rating (ALL Rating) 4.6/5 1,533 reviews

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Hotel Mercure Wien Zentrum - Image 1
Hotel Mercure Wien Zentrum - Image 2
Hotel Mercure Wien Zentrum - Image 3
Hotel Mercure Wien Zentrum - Image 4
Fleischmarkt 1a, 1010 VIENNA, Austria

Description

Hotel extras

  • EXCELLENT LOCATION: just 5 minutes from Stephansplatz

  • Located in the historic city center

  • Modern Privilege Rooms on high floors with free minibar and Nespresso coffee machine

  • Awarded the Austrian Ecolabel

Our accommodation(s)

Single Bed

Standard Single Room

  • 1 pers. max
  • 16 m² / 172 sq ft
  • Bedding 4 x Single bed(s) and 1 x Queen size bed(s)
  • Views: City View

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Hotel location

Hotel Mercure Wien Zentrum

Fleischmarkt 1a
1010 VIENNA
Austria

GPS:48.211361, 16.374772

Telephone
Fax +43 1 534602320

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GO WIEN

We spoil our guests with our range of delicious Austrian and international dishes. Our specially selected wines are the perfect complement to your meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,533 reviews

TripAdvisor Rating  4.0/5  1,937 reviews

Certificate of excellence 2024

Excellent location in the city center

TripAdvisor rating 5.0/5

UlyanaInStars Couples - TripAdvisor review

ROOMS: rooms are not very spacious, but they are still good designed - there is a zone with a table, wardrobe zone, fridge (minibar with water, coke and juice is free), coffee machine (+capsules) and teapot, safe. Very comfortable queen-size bed, four pillows. Bathroom with a shower. Wardrobes and slippers are provided. LOCATION: 5min walking distance from the nearest metro station, 20-30min drive from the airport. There are plenty of restaurants and shops nearby, cinema in front of the hotel. FOOD: breakfast costs €25 per person/day. There is a restaurant “Go Wien” with local cuisine on site FACILITIES: small shop with wine and snacks, airport transfer (€49, fix rate). STAFF: very friendly, smiley and polite.

Customer review rating 5.0/5

Sujata S. Families - Confirmed reviews ALL

V good and helpful staff.. the location is amazing.. the rooms very comfortable!

Dear Sujata s. K., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

Lovely Hotel - perfect location!

Customer review rating 4.5/5

Ruth Couples - Confirmed reviews ALL

We had a fantastic stay from start to finish. Reception staff were lovely and our room was ready early. The room was small but perfect and very clean. We did eat dinner in the attached restaurant and that was great too! Definitely recommend :-)

Dear Ruth S., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

great location

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

The rooms are beautiful and the staff is very kind and helpful. However, the walls are very thin and one gets easily woken up by the noise from neighbouring rooms or the corridor. And the breakfast wasn't great either: the warm food was eaten up by guests quite fast and never replaced. Also, there were only few options for people who are lactose intolerant.

Dear Melania M., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

Good short stay

Customer review rating 4.0/5

Fadilah Couples - Confirmed reviews ALL

The hotel is clean, bed was good but breakfast not much choices. The staffs was friendly and polite. Hotel location is good which is nearby the central and attractions and near the metro. Lots of choices of foods and shops.

Dear Fadilah A., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

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Other web-users rate our hotel

  • 1,542 reviews 9.7/10 Location
  • 1,341 reviews 7/10 Room
  • 1,309 reviews 9.4/10 Service
  • 21 reviews 5.3/10 WiFi
  • 723 reviews 4.3/10 Comfort
  • 681 reviews 7.8/10 Breakfast
  • 483 reviews 8.5/10 Cleanliness
  • 184 reviews 3.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.