Hotel Mercure Wien Zentrum

Customer review rating (ALL Rating) 4.6/5 1,570 reviews

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Hotel Mercure Wien Zentrum - Image 1
Hotel Mercure Wien Zentrum - Image 2
Hotel Mercure Wien Zentrum - Image 3
Hotel Mercure Wien Zentrum - Image 4
Fleischmarkt 1a, 1010 VIENNA, Austria

Description

Hotel extras

  • EXCELLENT LOCATION: just 5 minutes from Stephansplatz

  • Located in the historic city center

  • Modern Privilege Rooms on high floors with free minibar and Nespresso coffee machine

  • Awarded the Austrian Ecolabel

Our accommodation(s)

Single Bed

Standard Single Room

  • 1 pers. max
  • 16 m² / 172 sq ft
  • Bedding 4 x Single bed(s) and 1 x Queen size bed(s)
  • Views: City View

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Hotel location

Hotel Mercure Wien Zentrum

Fleischmarkt 1a
1010 VIENNA
Austria

GPS:48.211361, 16.374772

Telephone
Fax +43 1 534602320

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GO WIEN

We spoil our guests with our range of delicious Austrian and international dishes. Our specially selected wines are the perfect complement to your meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,570 reviews

TripAdvisor Rating  4.0/5  1,941 reviews

Certificate of excellence 2024

Perfect location and excellent value

TripAdvisor rating 4.0/5

UDave Solo travel - TripAdvisor review

This is located about five minutes walk from St. Stephen’s Platz and five minutes from Schwedenplatz, an U-Bahn and tram hub and also where the fast catamaran leaves for Bratislava. Rooms are quiet and soundproofed. Breakfast included in the rate. Great value.

Dear UDave, thank you for your fantastic feedback! Great to hear that you had a good time :-) Warm regards from beautiful Vienna Katharina

Customer review rating 5.0/5

Avraham A. B. Families - Confirmed reviews ALL

Very welcoming and nice staff, excellent breakfast, great location

Dear avraham A. B., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

Great location and very comfortable rooms

Customer review rating 5.0/5

Steve O. Couples - Confirmed reviews ALL

Great location to say the least, the front desk lady (Andrea) was amazing and took care of a small issue we had quickly to our satisfaction.

Dear Steven O., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

Good location

Customer review rating 3.0/5

User00… Solo - Confirmed reviews ALL

If you looking for a good location hotel I would recommend to this hotel.. The room is clean, service was great, except I bought a bottle of wine from outside and asked for a glass of wine from room service which is they charge for €4 / each glass. this is insane !!! For the breakfast, receptionist was informed me 8-11 am. and I go down at 10.30 am the staff already clean up everything, So all overview during my staycation it’s was okay

Dear apinya P., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Zentrum. I am sorry that your experience did not meet fully your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note, that there is a service charge form the restaurant if they bring something to the room, it`s written in the menu. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

Good location and building

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Thank you for the upgrade to a privilege room in occasion of our mini honeymoon and for the complimentary drinks. Worked 12 years for Accorhotels, so I knew that you would have met my expectations.

Dear Roberta M., We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Zentrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager Mercure Wien Zentrum

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Other web-users rate our hotel

  • 1,591 reviews 9.7/10 Location
  • 1,372 reviews 6.9/10 Room
  • 1,321 reviews 9.4/10 Service
  • 23 reviews 7/10 WiFi
  • 763 reviews 4.3/10 Comfort
  • 671 reviews 8/10 Breakfast
  • 490 reviews 8.6/10 Cleanliness
  • 244 reviews 7.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.