Hotel Mercure Paris CDG Airport & Convention 4 stars

Customer review rating 4.0/5 6,440 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Hotel Mercure Paris CDG Airport & Convention
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+ 22 Services
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Room 1

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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Right in the heart of the airport

  • Stunning views of the slopes

  • Heated indoor pool and fitness room

  • Free shuttle between the Paris Nord Villepinte center and Le Bourget during major exhibitions

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Gift shop/newspaper shop
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Solarium
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 18 meeting room(s)
  • Congresses/conventions
  • Self service business centre
Information message

Hotel location

Hotel Mercure Paris CDG Airport & Convention

Roissypôle Ouest
Route de la Commune
Cedex
95713
roissy cdg cedex
france

Tel: +33149192929

Fax: (+33)1/49192900

Check-in from 14h00

Check out up to 12h00

  • MERCURE PARIS CDG AIRPORT :  CDG VAL PARK PR

  • RER B :  RER B CDG AIRPORT 1

  • By plane

    PARIS ORLY At 40km / 24.85 miles

  • By plane

    PARIS ROISSY CDG At 0km / 0 miles

  • By train

    ROISSY At 0.5km / 0.31 miles

GPS :49.00759, 2.54931

Our accommodation(s)

Our large rooms and suites are fitted with high-quality facilities, triple-glazed soundproofing, WIFI, individual air conditioning and superior quality bedding, all to ensure your utmost comfort.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Privilege Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Superior Room with twin beds

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)

Family Superior Room with 2 double beds

  • Max. number of persons: 4
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products
  • Mini bar with free soft drinks(...)
Rooms

Our restaurants and bars

L'ESCALE

Type of cuisine: International

L'Escale restaurant offers authentic produce cooked with passion by our Chef and team. The menu and daily specials change with the seasons to guarantee you fresh ingredients that will satisfy all your cravings.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

B. LOUNGE

Non contractual photo

Our lounge bar is perfect for working, chatting or taking a relaxing or recreational break. Take advantage of our books, games and pool table, as well as regular entertainment. Open from 7am to 1am.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 210

  • Maximum capacity: 210 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Hotel Mercure Paris CDG Airport & Convention

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

6,440 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,200 reviews

well located

Customer review rating 4.0/5

Davidd Families - 04/09/2020 Confirmed reviews ALL

Good area. Hotel clean and SAFE , Covid safety was good Reception and room service good too

Dear david D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Laurent HARTENSTEIN Directeur Général 00 33 1 49 19 29 13

Good location

Customer review rating 4.0/5

Anonymous Families - 01/09/2020 Confirmed reviews ALL

We had a great stay for a few days before our flights back home to New Zealand. The kids especially enjoyed the indoor pool.

Customer review rating 4.0/5

Anonymous Business - 29/08/2020 Confirmed reviews ALL

The hotel is further away than I expected and breakfast starts at 6 am which too late for an airport hotel. Not even a bottle of water in a 90 euro worth room seems quite odd.

EXTREMELLY DISSATISFIED ...

Customer review rating 4.0/5

Pilar W. Couples - 28/08/2020 Confirmed reviews ALL

EXCEPT ONE RECEPTIONIST AND BARMAN, REST OF THE STAFF VERY AROGANT AND UNPROFESSSIONAL !!! VERY POOR KNOWLEDGE OF THE BASIC ENGLISH !!!

City break

Customer review rating 4.0/5

S Friends - 26/08/2020 Confirmed reviews ALL

It was suprising rooms were not like all mercure hotel room they were modern and warm It was a great moment we enjoyed the pool too bad no room service avalaible Room service was closed all day

Avoid this hotel. There are other and much better Accor hotels in the CDG area

Customer review rating 4.0/5

Jean Families - 24/08/2020 Confirmed reviews ALL

I am loyal to Accor and rarely have a bad experience in a Accor hotel but this hotel is really below all Accor standards. #1. I waited 30 minutes to check in! #2. The room smelled cigarette, that was awful. #3. The hotel is very far away from CDG Val station and one has to walk a lot to reach the hotel #3. The staff in the restaurant was super nice but the staff at check-in was unfriendly. I strongly recommend against staying this hotel. There are many more and much better Accor hotels in the CDG area than this one. To be avoided.

Ideally situated for access to the airport terminal. Also very easy to reach

Customer review rating 4.0/5

Anonymous Families - 17/08/2020 Confirmed reviews ALL

very comfortable and homely.

Good hotel

Customer review rating 4.0/5

Jose Business - 14/08/2020 Confirmed reviews ALL

It was good experience

Well located

Customer review rating 4.0/5

Johana N. Business - 13/08/2020 Confirmed reviews ALL

Overall it was good. I'm yet to receive my receipt which I was told will be sent via email.

Poor safety performance by staff

Customer review rating 4.0/5

Adrian Y. Families - 03/08/2020 Confirmed reviews ALL

No issues with the hotel as it descends through the Accor ranks from a Sofitel to a Pullman and now a Mercure but having stayed recently in the Novotel at Kirchberg Luxembourg and the Movenpick in Muenster, Germany, the safety during this stay was non existent. Staff are totally blasé about it and other guests equally so. I intervened on 2 occasions which other guests did not like. I did not have time to tell the manager as we arrived late and left at 5.30 am for a flight. There can be no compromise on the health and safety of staff and clients.

Great location

Customer review rating 4.0/5

Joanne K. Families - 02/08/2020 Confirmed reviews ALL

Good location for airport, nice modern ana clean rooms. Low noise level even though next door to airport. Bags were stored whilst went out for the day prior to checking in. Staff friendly ana helpful. No airport transfer, though still advertised. Food hit and miss, room service order - chips didn’t arrive, soup was salty and not nice so complained. Received 2 portions of chips as an apology, no refund! Following day had salmon brunette which was delicious. Food is pricey for what it is.

very convenient

Customer review rating 4.0/5

Cjb N. Families - 01/08/2020 Confirmed reviews ALL

Met up with family from the UK and stayed at Mercure overnight. Very convenient for the airport and felt very safe with the measures put in place by the hotel. Dined in the restaurant, which was very pleasant. Asked by housekeeping if we had everything we needed in our rooms. Charger point for devices was the only thing.

God at all

Customer review rating 4.0/5

Ricardo K. C. Business - 27/07/2020 Confirmed reviews ALL

Pretty much appreciated.... Way in, way out... nothing major to report... loved the experience... a part of the menu....

excellent Service(room,restoran),bar & réception.

Customer review rating 4.0/5

Anonymous Business - 27/07/2020 Confirmed reviews ALL

all perfect all stuff respect the Covid 19 procedural and very kindly lady in restoran.

We were ordered by the Customs guards in the airport terminal NOT to leave the terminal area, so we were so very happy to know we could get a room at your hotel.

Customer review rating 4.0/5

James C. Friends - 03/04/2020 Confirmed reviews ALL

Our experience was very appreciated. Our travel group of six people were on our way back to Canada from Portugal after a long stay.

Good location and nice personnel.

Customer review rating 4.0/5

Anonymous Business - 01/04/2020 Confirmed reviews ALL

Overall good experience. Small minus was the delay with breakfast, although we said in advance that next morning will be busy and we needed to leave early.

Profiteering

Customer review rating 4.0/5

Nope Couples - 31/03/2020 Confirmed reviews ALL

I understand these are difficult times with the covid 19 situation. You had to close the restaurant, and offered still room service and a breakfast take away bag. Still charging 19,90 p.p. for the breakfast and still charging 5 euro extra to bring the food to the room... Sorry you lost all my sympathy. Very bad move, and a very bad example.

Good stay

Customer review rating 4.0/5

Andrea P. Business - 31/03/2020 Confirmed reviews ALL

Quiet and clean room, bed very comfortable, friendly reception, good room service

Great staff and service

Customer review rating 4.0/5

Rick S. Families - 31/03/2020 Confirmed reviews ALL

We stayed 24/03/20 during the Corona 19 travel lockdown. We are USA citizens trying to get back home. The Staff was professional, safe and well trained for the circumstances. Thank you

Close to CDG et CDGVal

Customer review rating 4.0/5

Mim Solo - 31/03/2020 Confirmed reviews ALL

All went fine considering the circumstances (COVID-19)

Our most recent 20 reviews

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