Sofitel Kia Ora Moorea Beach Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 1,794 reviews

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Description

Hotel extras

  • Located on the most beautiful white sand beach in Moorea

  • Easy access, only 5min from Temae airport (MOZ) and Vaiare docks

  • The "K" restaurant, only fine dining restaurant of the island.

  • The Pure restaurant with outdoor terrace dining and dance shows during the week.

  • Best snorkeling of the island in the protected lagoon

Our accommodation(s)

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Hotel location

Sofitel Kia Ora Moorea Beach Resort

TEAVARO, PO BOX 28
98728 MAHAREPA, MOOREA
French Polynesia

GPS:-17.501289, -149.764378

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,794 reviews

TripAdvisor Rating  4.4/5  4,523 reviews

Certificate of excellence 2025

Customer review rating 2.0/5

Christopher J. H. Families - Confirmed reviews ALL

I know that the hotel is closing down in a few weeks to remodel, but it would have been nice if they kept things up a little better before they close down. For a high end hotel it was in THE worst condition of any hotel that I have ever stayed at. We had an overwater bungalow and yet they guarded really poor quality beach towels like they were a treasure. The staff was nice and tried really hard, but it took 3 days before they finally got my request for the mini bar correct. Wait for the remodel before you go.

Dear Christopher J. H., Thank you for sharing your feedback regarding your recent stay at our resort. We sincerely apologize for the condition of the facilities, as we understand how important it is for our guests to enjoy a well-maintained environment. We are currently preparing for an upcoming remodel, which will enhance the experience we provide. We also appreciate your comments about the beach towels and the mini bar service. While we strive to maintain high standards, we acknowledge that there were shortcomings in your experience. Your observations about our staff's efforts will be shared with them, as we value their commitment to guest satisfaction. We hope that you will consider returning to experience the improvements once our renovations are complete. With best regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 5.0/5

Natalie J. M. Families - Confirmed reviews ALL

Stunning location, grounds, bungalows. Incredibly friendly staff who made the every moment lovely.

Dear Natalie J. M., Thank you for your kind words regarding our stunning location and the friendliness of our staff. We are delighted to hear that you enjoyed your stay and appreciated the beauty of our grounds and bungalows. Your feedback is invaluable to us. We hope to have the pleasure to welcome you again in our paradise. All best wishes, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 5.0/5

Steven U. Couples - Confirmed reviews ALL

An archetypal paradise with crystal-clear and calm water, sandy beaches and luxurious accommodation. Staff is always friendly and accommodating all requests. There are a lot of food options, both à la carte and buffet, and all the ingredients are fresh. Was an amazing experience.

Dear Steven U., Thank you for your wonderful feedback. We are delighted to know that you enjoyed the stunning views, our friendly staff, and the variety of dining options available. Your kind words affirm our commitment to providing a memorable experience for our guests. We hope to have the pleasure to welcome you again in our paradise. All best wishes, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Ok, but not normal Sofitel standards.

TripAdvisor rating 3.0/5

Michelle W TripAdvisor review

Not up to Sofitel standards. I booked an over water bungalow….phone didn’t work, furniture was stained, and everything in the resort is just tired. I’ve heard they are planning a renovation in January 2026…I hope that is the case. My last stay in a Sofitel was so great that I was very disappointed in this one. The service overall is pretty good. The food was fine, nothing stellar. This is a solid 4-star hotel, but definitely not what I paid for it. Only thing that is unbeatable is the view and snorkeling, which is the only reason I’m not completely upset about this location and my vacation here.

Dear Michelle W, Thank you for sharing your feedback regarding your recent stay at Sofitel Kia Ora Moorea Beach Resort. We always appreciate hearing from our guests as it allows us to improve our services. I regret to learn that your experience did not meet the expectations typically associated with our brand. We acknowledge that the condition of the bungalow and the issues with the phone have detracted from your stay. Please be assured that we are aware of the need for updates and improvements, and renovations are indeed planned for the future. It is encouraging to hear that you found our service satisfactory and enjoyed the stunning views and snorkeling opportunities that our location offers. Your insights are invaluable. We hope to have the pleasure to welcome you again in our paradise. All best wishes,

Customer review rating 5.0/5

Armando G. Couples - Confirmed reviews ALL

Exceed my expectations

Dear Mr. G., Thank you for your kind words regarding your recent stay. We are delighted to know that we exceeded your expectations and that you had a pleasant experience with us. With warm regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort.

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Other web-users rate our hotel

  • 520 reviews 9.2/10 Location
  • 917 reviews 7.5/10 Room
  • 1,170 reviews 8/10 Service
  • 597 reviews 9.2/10 Beach
  • 277 reviews 8.9/10 Breakfast
  • 191 reviews 5.1/10 Cleanliness
  • 84 reviews 5.6/10 Bar
  • 79 reviews 4.7/10 Pool

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