Sofitel Moorea Ia Ora Beach Resort Hotel 5 stars

Customer review rating 4.6/5 2,124 reviews
Sofitel Moorea Ia Ora Beach Resort
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Room 1

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Hotel extras

  • Located on the most beautiful white sand beach in Moorea

  • Easy access, only 5min from Temae airport (MOZ) and Vaiare docks

  • The "K" restaurant, gourmet dining by Marc Lintanf

  • The Pure restaurant with outdoor terrace dining and dance shows during the week.

  • Best snorkeling of the island in the protected lagoon

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (Nearby)
  • Air conditioned
  • PAPEETE FAAAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Solarium
  • Babysitting on request (Nearby)
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • Conventions hotel
  • Business center with support staff
Information message

Please note that the room rate on December 31, 2020 includes the New Year's Eve dinner for adults. For each child, a supplement will be payable on site. Up to the age of 11, the supplement is XPF 13,400. From 12 years old, the supplement is XPF 26 800.

Hotel location

Sofitel Moorea Ia Ora Beach Resort

Moorea
BP 28
BP 28
98728
maharepa
french polynesia

Tel: +68940551212

Fax: (+689)40551200

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    PAPEETE FAAA At 17km / 10 miles - Shuttle paying

  • By boat

    VAIARE At 4km / 2.5 miles

  • By helicopter

    TEMAE At 2km / 1.25 miles

GPS :-17.501289, -149.764378

Our accommodations

Should you wish to dine in the privacy of your bungalow, our In Room Dining team is ready to serve you an extensive menu. Our dedicated Chefs are here to fulfill your culinary desires and satisfy your palate.

LUXURY VILLA, 2 King Size Beds, ocean view

  • Max. number of persons: 8
  • Area: From 221
  • Views: Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY BUNGALOW, 1 King Bed, Garden View

  • Max. number of persons: 4
  • Area: From 47
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)
Accessible room

SUPERIOR BUNGALOW, 1 King Bed, Ocean View

  • Max. number of persons: 4
  • Area: From 31
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY BUNGALOW, 1 King Bed , Beach Front

  • Max. number of persons: 4
  • Area: From 47
  • Views: On Beach, Lagoon view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)
Accessible room

SUPERIOR OVERWATER BUNGALOW, 1 King Bed

  • Max. number of persons: 4
  • Area: From 31
  • Views: Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

SUPERIOR HORIZON OVERWATER BUNGALOW, 1 King Bed

  • Max. number of persons: 4
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY OVERWATER BUNGALOW, 1 King Bed

  • Max. number of persons: 4
  • Area: From 52
  • Views: Ocean/Sea view, Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

LUXURY HORIZON OVERWATER BUNGALOW, 1 King Bed

  • Max. number of persons: 4
  • Area: From 52
  • Views: Panorama view, Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

K

Type of cuisine: Gourmet

K restaurant offers a mythical sight of the lagoon and of the island of Tahiti. Enjoy the world class cuisine of Chef Marc Lintanf in an intimate and romantic setting.

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PURE

Type of cuisine: International

Set in a contemporary decor, Pure enables you to enjoy your meal in a relaxed ambiance while contemplating the panoramic view on the lagoon and the island of Tahiti.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VUE

Photo non contractuelle / Strictly non binding

Facing the lagoon and the swimming pool. Polynesian atmosphere. Exotic south Pacific cocktails. The largest selection of liqueurs in French Polynesia. Snacks, ice cream counter. Weekly entertainment.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BEACH BAR

Photo non contractuelle / Strictly non binding

Located on the longest white sand beach of the island facing a unique view on the protected lagoon and the island of Tahiti, the Beach Bar offers cocktails and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Sofitel Moorea Ia Ora Beach Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,124 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,757 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Amazing experience

Customer review rating 4.6/5

Jess Friends - 14/02/2020 Confirmed reviews ALL

Amazing facility! Garden bungalow was absolutely stunning. Had such a delightful time and enjoyed every aspect of this experience.

Dear Jess, We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Awesome but too pricey

Customer review rating 4.6/5

Giles Couples - 12/02/2020 Confirmed reviews ALL

The staff is amazing, the over water room was amazing. But we felt compelled to eat our meals at the hotel, and meals were just incredibly expensive. It would be nice if the hotel offered shuttle service some places

Our experience was made largely by your team of employees - of course staying in an over water bungalow was great too!

Customer review rating 4.6/5

Anonymous Friends - 11/02/2020 Confirmed reviews ALL

A lot carts on the docks - occasionally blocking access. EVERY employee polite and engaging. Awesome training. Maintenance is needed but looked like it was going on. Our refrigerator did not work well - was reported and looked at but no change. Krestaurant OUTSTANDING. All other food - great.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We thank you again for choosing Sofitel Moorea for your holidays and we hope to have the pleasure to welcome you again in our Paradise. Warm regards, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Excellent from the moment we arrived!

Customer review rating 4.6/5

Anonymous Couples - 11/02/2020 Confirmed reviews ALL

It was beyond our expectations! Wonderful experience.

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to welcome you again in our Resort. Warm regards, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Terrible customer service

Customer review rating 4.6/5

Jill G. Couples - 07/02/2020 Confirmed reviews ALL

I’m not familiar with writing negative reviews, but the word “no” was the only word we heard during our stay at the Sofitel Moorea. I had called before I arrived to ask for a late checkout on our departure date. I was more than willing to pay for the extra hours as our goal was to prolong our last day on your beautiful island. At checkout, I was asked to inquire the next day. The next day, the answer was postponed until the following day. When we inquired the next day, we were once again put off. Finally, the night before our departure, we were turned down flat. Next, we inquired about renting a car. The concierge insisted that Avis was not open on Sunday. As preferred Avis customers (Chairman Club), we knew that Avis would honor our request and that their website claimed they were open. After much deliberation, the concierge finally called and scowled when the Avis agent agreed to honor our request. The rest of our stay was met with mediocre service and a general lack of respect. When we ordered a beer and a glass of wine, the waiter forgot and was upset when we asked again. Can we have coffee delivered to our room? Why would we need a pot when we could make it ourselves. Is the staff unhappy? Are they overworked? Under appreciated? Perhaps that’s the reason for the terrible service. We are well traveled, smile often, tip generously and are unaccustomed to being treated so poorly. If you’d like to correspond directly, I can be reached at ji…

Dear Mrs G., First of all, thank you for taking the time to share your experience, I am sincerely sorry for it, indeed this is not at all how we commit ourselves to welcome our guests. I understand totally your remarks, we review the process of information, the sense of care and service with the team. Please accept my deepest apologies for all the inconvenience it caused. Please be assured I am concern with your feedback and I share with the team to understand their point and to ensure improvements I am hoping you will consider to visit us again, and to let us provide you a wonderful moment as you deserve. I remain at your entire disposal, Sincerely yours, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Amazing

Customer review rating 4.6/5

Shelly H. Couples - 06/02/2020 Confirmed reviews ALL

Wow!!! Our over the water bungalow was so beautiful!! The staff was very friendly and accommodating in every way. 5 plus stars

Dear Shelly H., We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. It is always a pleasure to receive positive feedback. We hope to have the pleasure to welcome you again in our Paradise. Warm regards, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

5 star hospitality and experience!!!

Customer review rating 4.6/5

Paul K. Couples - 06/02/2020 Confirmed reviews ALL

Amazing experience from booking to responding to facility questions with concierge. Entire staff from reception to arranging late checkout, dining staff, etc. We felt Tahitian hospitality at its ultimate finest. Overwater bungalow full of lifetime memories.

Dear Paul K., We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. It is always a pleasure to receive positive feedback. The staff is very touched by your comment. The Polynesian kindness are our strength . We hope to welcome you again in our Resort. Warm regards, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Beautiful Location

Customer review rating 4.6/5

Anonymous Couples - 06/02/2020 Confirmed reviews ALL

I stayed for 5 nights in a luxury overwater bungalow. The property was located on a gorgeous lagoon and the Bungalow itself was beautiful and spacious. The room wasn't as private as we as hoped, given that there was an assembly platform that was located directly in front of our back deck so people would meander there throughout the day. The food was also ridiculously overpriced and some of it wasn't good and with bad service. The food alone will guarantee that I will not make a return trip back to this resort, but that's too bad given the rest of the experience was so lovely.

Dear Sir, Ia Orana and thank you for taking the time to share your experience at the Sofitel Moorea Ia Ora Beach Resort. Your feedbacks are very important to us. Yu can be sure that we will share them with our team and especially with the Chef concerning the food. We are sorry for the ants in the room and we will check with the housekeeping department to be more attentive to the room. We hope you will give us another opportunity to welcome you again in our Resort. Warm regards, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Great location, great service, limited concierge options

Customer review rating 4.6/5

Scott Couples - 04/02/2020 Confirmed reviews ALL

My husband and I had a wonderful experience at the Sofitel Moorea. We went to celebrate my birthday. We had a beach front bungalow. It was well maintained, the house keeping crew was good, and the restaurant and bar staff was super nice. The Sunday evening French Polynesia show and dinner was perfect. The snorkeling out front was quite good, but we were unable to go on anything else. The only complaint was that the concierge was incredibly limited. We tried booking any snorkeling trip, but due to it being the off season they were unable to fill it. They had no other options to call any other company on the island that might be able to bring us. We ended up only snorkeling off the beach which wasn't nearly as good. Overall, if we went back to French Polynesia we might try one of the other resorts on Moorea instead or try this one again.

A fantastic stay

Customer review rating 4.6/5

Anonymous Couples - 04/02/2020 Confirmed reviews ALL

Overall we had a great stay. The bungalows are spacious, comfortable and clean with enough space around each one to provide privacy. The grounds are well maintained and the lagoon area is fantastic; a highlight was our daily snorkel to see the tropical fish. All the staff were professional while still warmly friendly, and made us feel welcome and well looked after. There was plenty of variety on the menu, and overall the food was good.

Dear Sir, We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Wonderful!

Customer review rating 4.6/5

Brooke &. M. H. Couples - 01/02/2020 Confirmed reviews ALL

The staff when we checked in were very welcoming and helpful. When we had to check out at 11:00 and went to the front desk to tell them we had vacated our overwater bungalow, a young man...so sorry I don’t have his name...offered us a room that we could go to and change and shower before we left. That was so welcomed and appreciated! Have to say, we weren’t offered that by anyone else and when we went to get the room after lunch, the woman at the fervent desk seemed bothered and kept stressing the other staff member was “in training” that was awkward, almost as if he was wrong in doing that. Well, it was just what you should do if you can. Our friends were in a beach front and they were offered a room the night before, perhaps you need to have a set policy. But, again, it was VERY much appreciated, and something we will remember.

Dear Mr and Mrs Brooke H., We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. We are sorry for the little inconvenient you have for your check-out ; please be assured that we will take care of your feedback to improve the quality of the service and share with our team. We hope to have the pleasure to welcome you again in our Resort. Warm regards, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Amazing Location

Customer review rating 4.6/5

Rick &. L. Couples - 01/02/2020 Confirmed reviews ALL

The Sofitel was a great experience. They have an amazing location, awesome personnel, great service and great food. Our stay with them was top notch. From the time we were picked up, check-in, rooms, food, and service. We would highly recommend Sofitel for an experience of a lifetime and a place to really get spoiled.

Dear Rick & L., We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to have the pleasure to welcome you again in our Resort. Warm regards, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Good stay

Customer review rating 4.6/5

Sue C. Couples - 31/01/2020 Confirmed reviews ALL

We stayed 6 nights in the over water bungalow in Tahiti. The bungalow was absolutely beautiful. Very clean, exceptional service, excellent staff. Then we stayed 8 nights in a superior ocean view bungalow on the beach in Moorea. Again, very beautiful, very clean, exceptional service and excellent staff. I would highly recommend this resort on both islands. It was the most amazing holiday experience I have ever had. From the time we checked in till the moment we checked out, we were looked after very well, the staff were very welcoming and very friendly. The beach at both resorts was amazing. Both were also kept very clean. It's a vacation that I will never forget. Thank you for looking after us while we were visiting your beautiful islands.

Dear Sue C., We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. It is always a pleasure to receive positive feedback. We are delighted that you appreciate your experience in our Resort with the staff, the bungalow. We hope to have the pleasure to welcome you again in our paradise. Warm regards, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

WOULD RECOMMEND STAYING

TripAdvisor rating 4.5/5

Sightseer161533 31/01/2020 TripAdvisor review

Loved the over the water bungalow. Great value! Staff was all very friendly and helpful. Beds and pillows were very comfortable Disappointed there was no clear kayaks. Also did not feel things going on at the resort were not very well communicated.

Dear Sightseer161533, Thank you for your nice comment after your stay at the Sofitel Moorea Ia Ora Beach Resort. We are glad to read that you appreciate our bungalows and we are sorry for the wrong information you had concerning our clear kayaks but the nautical centre can proposed others water activities. Hope to welcome you again in our Resort Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora beach Resort

Would Recommend

Customer review rating 4.6/5

Tashia F. Couples - 30/01/2020 Confirmed reviews ALL

Everything was good, would definitely recommend this resort. Staff was helpful and friendly. Our over the water bungalow was very nice. Only disappointment was website says they have glass kayaks and they did not and was told haven't had them in couple years.

Dear Tashia F., We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. It is always a pleasure to receive positive feedback. We will share it with our team and be assured that your satisfaction is the best reward for them. We are sorry for the little mistake concerning the kayaks. We hope to have the pleasure to welcome you again in our paradise. Warm regards, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Great location room 323, I could see the fish swimming past, very relaxing on the terrace

Customer review rating 4.6/5

Tania Friends - 30/01/2020 Confirmed reviews ALL

Organised by friends , it’s really a change as soon as you arrive. You seem to leave your problems behind you & you enter into a relaxing atmosphere, everyone is smiling, the staff say “it orana”when they pass.

Dear Tania, We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to have the pleasure to welcome you again in our paradise Warm regards and best wishes for 2020 ! Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Everything was awesome from the time we arrived until we departed!

Customer review rating 4.6/5

Damon A. Friends - 28/01/2020 Confirmed reviews ALL

Arrived early, before our check in time but we were treated so well. Taken for breakfast, area to change and lounged by the pool until our room was ready. The grounds are immaculate. The staff was amazing and we enjoyed a beautiful spa treatment. Stayed for 3 days then headed to Bora Bora - wished we would have stayed a couple days longer.

Dear Daman A., We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. It is always a pleasure to receive positive feedback. We hope to have the pleasure to welcome you again in our Resort. Best wishes for 2020 ! Warm regards, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

The key to happiness

Customer review rating 4.6/5

Ian Families - 28/01/2020 Confirmed reviews ALL

Amazing. You made our stay perfect. Thank you.

Dear Ian, A great mauruuru for your nice comment after your stay at the Sofitel Moorea. We are glad to see that you have a nice holiday with us and we hope to have the pleasure to welcome you again in our Paradise. Warm regards and best wishes for 2020. Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Paradise

Customer review rating 4.6/5

Matt Couples - 28/01/2020 Confirmed reviews ALL

We loved it!

Dear Matt, We very much appreciate your comments regarding your stay at the Sofitel Moorea Ia Ora Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Heinz. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Mrs Anabelle VIGNON General Manager Sofitel Moorea Ia Ora Beach Resort

Great place to stay

TripAdvisor rating 4.5/5

David E 28/01/2020 TripAdvisor review

Great location - easy to reach from both ferry terminal and airport. Lovely white sand beach with excellent snorkeling right off the beach (hotel loans snorkeling gear and other beach "toys"). We visited in off season and found it quiet and restful. Mostly couples but families were enjoying themselves as well. Best rate I found for overwater bungalow anywhere in islands (for our dates) and it was a lovely experience. Food is expensive (like everywhere on the islands) but they have great happy hour specials. Condition of property is not brand new, but definitely not run down. Phenomenal hotel staff!

Dear David E, We thank you for you kind message after your stay in the Sofitel Moorea Ia Ora Beach Resort. We are delighted that you appreciate our Resort and we wil share with our staff. We hope to have the pleasure to welcome you again. Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora Beach Resort
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