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SOFITEL Kia Ora Moorea Beach Resort 5 stars

Customer review rating 4.6/5 3,501 reviews

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SOFITEL Kia Ora Moorea Beach Resort
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+ 13 Services

Hotel extras

  • Located on the most beautiful white sand beach in Moorea

  • Easy access, only 5min from Temae airport (MOZ) and Vaiare docks

  • The "K" restaurant, gourmet dining by Marc Lintanf

  • The Pure restaurant with outdoor terrace dining and dance shows during the week.

  • Best snorkeling of the island in the protected lagoon

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request (nearby)
  • Air conditioned
  • PAPEETE FAAA Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Solarium
  • Babysitting on request (nearby)
  • Golf
  • Beach and water sports Paying
  • Other sports activities
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • Conventions hotel
  • Business center with support staff

Hotel location

SOFITEL Kia Ora Moorea Beach Resort

Moorea
BP 28
BP 28
98728 maharepa
french polynesia

Tel: +68940551212

Fax: (+689)40551200

Check-in from 14h00

Check out up to 11h00

  • By plane

    PAPEETE FAAA At 17km / 10 miles - Shuttle paying

  • By boat

    VAIARE At 4km / 2.5 miles

  • By helicopter

    TEMAE At 2km / 1.25 miles

GPS :-17.501289, -149.764378

Our accommodation(s)

Should you wish to dine in the privacy of your bungalow, our In Room Dining team is ready to serve you an extensive menu. Our dedicated Chefs are here to fulfill your culinary desires and satisfy your palate.

LUXURY VILLA, 2 King Size Beds, ocean view

  • Max. number of persons: 8
  • Area: From 221 / 2379 sq ft
  • Views: Lagoon view *

Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

PURE

Type of cuisine: International

Set in a contemporary decor, Pure enables you to enjoy your meal in a relaxed ambiance while contemplating the panoramic view on the lagoon and the island of Tahiti.

Menu (PDF)
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

K

Type of cuisine: Gourmet

K restaurant offers a mythical sight of the lagoon and of the island of Tahiti. Enjoy the world class cuisine of Chef Marc Lintanf in an intimate and romantic setting.

Menu (PDF)
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

VUE

Facing the lagoon and the swimming pool. Polynesian atmosphere. Exotic south Pacific cocktails. The largest selection of liqueurs in French Polynesia. Snacks, ice cream counter. Weekly entertainment.

Non contractual photo

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

BEACH BAR

Located on the longest white sand beach of the island facing a unique view on the protected lagoon and the island of Tahiti, the Beach Bar offers cocktails and snacks.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
SOFITEL Kia Ora Moorea Beach Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,501 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,882 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Cool rooms horrible meals/service

Customer review rating 3.0/5

Gary F. Couples - 25/07/2021 Confirmed reviews ALL

I am seriously looking for compensation for meals. I will be addressing this in a formal letter.

Dear Helen Adel Cooley & Gary Alan F., We thank you for taking the time to share with us your feedback regarding your recent stay at the Sofitel Kia Ora. I am sorry to read that your experience did not meet your expectations since you never mentioned any dissatisfaction during your stay. We invite you to share your dissatisfaction with us by email or by letter to help us to improve our services. We have shared your comments with our teams and look forward to receiving your detailed experience. Best Regards, Sofitel Kia Ora Moorea Beach Resort

One of Worlds finest hotels

Customer review rating 5.0/5

Cortland M. Couples - 25/07/2021 Confirmed reviews ALL

The smaller of two luxury resorts in Moorea (the other being the hilton) there’s no question that Sofitel Kia Oro is the best hotel on the island of Moorea (and better than anything on Tahiti). The location is perfect, it has an almost boutique feel, the bungalows are gorgeous, the views are glorious, and the food is absolutely fantastic. If you’re going to Moorea, stay here.

Dear Cortland M., We very much appreciate your comments regarding your stay at the Sofitel Kia Ora Moorea Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you again for your next visit in Moorea ! Best Regards, Sofitel Kia Ora Moorea Beach Resort

Loved Moorea Sofitel!

Customer review rating 5.0/5

Peter C. Couples - 24/07/2021 Confirmed reviews ALL

Beautiful property, delicious food, delightful staff.

Dear Peter Raymond & Julie D. C., We very much appreciate your comments regarding your stay at the Sofitel Kia Ora Moorea Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also well noted your comments regarding our F&B department and will share your remarks to our teams. We hope to welcome you again for your next visit in Moorea. Sincerely, Sofitel Kia Ora Moorea Beach Resort

Amazing stay

Customer review rating 5.0/5

Andrew Families - 24/07/2021 Confirmed reviews ALL

What a great hotel. Blows away the competition at the Hilton. This is a tightly run ship! From the time you arrive, greated with a smile, juice, and flowers. Quick check in. We were fortunate. Got an unexpected upgrade. First time ever staying with this hotel group. Great fire Polynesia show. Snorkeling reef top notch! Overeatwater bungalow was fantastic. Food was excellent with great menu.

Dear Andrew K., We thank you for taking the time to share with us your feedback regarding your recent stay at the Sofitel Kia Ora Moorea Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you again very soon ! Sincerely, Sofitel Kia Ora Moorea Beach Resort

Last minute

Customer review rating 4.0/5

Richard B. Couples - 22/07/2021 Confirmed reviews ALL

Upscale resort, but frankly not our style.

Dear Richard & Juanita B., We thank you for taking the time to share your feedback with us regarding your recent stay at our resort. We are sorry to read that our services didn't met your expectations and we will share you comments to all our teams in order to improve the quality of our services. We hope that your kept a good memory of your stay, Best regards, Sofitel Kia Ora Moorea Beach Resort

Amazing Stay

Customer review rating 5.0/5

Chase Couples - 20/07/2021 Confirmed reviews ALL

We had the vacation of a lifetime staying at Sofitel Moorea

Dear Chase A., We thank you so much for taking the time to share your comments regarding your stay at the Sofitel Kia Ora Moorea Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you again very soon, Best Regards, Sofitel Kia Ora Moorea Beach Resort

It was fine

Customer review rating 3.0/5

Anonymous Couples - 19/07/2021 Confirmed reviews ALL

Outside excursions were fantastic but our on-site Sofitel experience was mediocre at best. We had bumble bees in our room and we are extremely allergic and the staff did not want to help us change room - almost like it was inconvenient for them.

Dear Cassandra & Frank F., We thank you for taking the time to tell us about your experience at the Sofitel Kia Ora Moorea Beach Resort. We are sorry to read that your stay did not meet your expectations as we generally receive very positive feedback from our guests. Your comfort and well-being is our priority, so we appreciate you sharing your comments which will help us to improve our services. We hope you enjoyed your second room and that you still have good memories of your stay with us. Best Regards, Sofitel Kia Ora Moorea Beach Resort

The Perfect French Polynesian Retreat

Customer review rating 5.0/5

Cjd Friends - 19/07/2021 Confirmed reviews ALL

This was my first trip abroad in 2 years. It was exactly what I was looking for: relaxing, friendly, & absolutely beautiful. The staff is incredibly kind & helpful. The food was delicious & the menu provided so many wonderful options. I spent time in the spa which was peaceful & calming & welcoming. In addition, I booked an excursion to swim with sharks & sting rays. It was so much fun & I was able to learn more about the history of the island. Māuruuru to everyone at Sofitel Kia Ora Moorea Beach Resort for providing me with the very best holiday experience.

Dear Colleen Joyce D., We thank you for taking the time to share with us your comments regarding your recent stay at the Sofitel Kia Ora Moorea Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you again very soon ! Best Regards, Sofitel Kia Ora Moorea Beach Resort

Gorgeous Beach and Reef

Customer review rating 4.0/5

Hannah M. Couples - 19/07/2021 Confirmed reviews ALL

We loved the location and the beach. However, the service at the restaurant was incredibly slow. Dinner took 2 hours on average and lunch about 1.5 hours. This was really frustrating when we were trying to move on to another task quickly. Also, our bungalow was very dirty. There were a bunch of ants in our bathroom when we first got there, and when I used a towel to wipe up the floor after my husband accidentally came in wet, the towel came up black with dirt. Overall, I think the Sofitel was very pretty and had a great location but it was more looks than comfort.

Dear Hannah M., We thank you for taking the time to share with us your recent experience at the Sofitel Kia Ora. We are sorry to read that your stay did not meet your expectations as we generally receive very positive feedback from our guests. Your comfort and well-being is our priority, so we appreciate you sharing your comments which will help us to improve our services, as we strive daily to offer a quality service to all our guests so they leave satisfied with their stay. We hope that you have kept a good memory of your stay with us and look forward to welcoming you back soon, Best Regards Sofitel Kia Ora Moorea Beach Resort

Paradise

Customer review rating 5.0/5

Linda H. Solo - 18/07/2021 Confirmed reviews ALL

To be able to wake up in the morning, go outside, climb down the steps and be in an aquarium was a delight that is beyond words.

Dear Linda H., We very much appreciate your comments regarding your stay at the Sofitel Kia Ora Moorea Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also took your comments into consideration in order to improve the quality of our services. We hope to welcome you again very soon ! Best Regards, Sofitel Kia Ora Moorea Beach Resort

Gorgeous bungalow, horrific service

Customer review rating 2.0/5

Darla Couples - 18/07/2021 Confirmed reviews ALL

The overwater bungalow was a dream come true. Everything about the actual physical resort was unbeatable. The service was excruciating, from concierge not knowing the actual duration of tours and activities, servers forgetting meals and bringing them to us 45 minutes later ice cold, and having to check out by 11am when our room was ready at 3.

Dear Donna Z., We thank you for taking the time to tell us about your experience at the Sofitel Kia Ora Moorea Beach Resort. We are sorry to read that your experience did not meet your expectations as we usully received positive feedbacks. At our hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you kept a good memory of your stay and will be pleased to accomodate you for your next stay in Moorea. Best Regards, Sofitel Kia Ora Moorea Beach Resort

Great location

Customer review rating 5.0/5

Nykruler Families - 17/07/2021 Confirmed reviews ALL

I had a beautiful garden bugalow. this location has a view on Tahiti and clean white sand beach. I love the water and land activities and onside bike rental. the restaurant was awesome and beautiful overviewing the beach front. I will defintly return next visit.

Dear Gabriel C., We thank you for taking the time to share with us your feedback regarding your stay at the Sofitel Kia Ora Moorea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Kia Ora Moorea Beach Resort

Great location, Great staff

Customer review rating 5.0/5

James R. Couples - 17/07/2021 Confirmed reviews ALL

I love that the resort is right by the airport! The staff was extremely polite and very friendly. The resort was everything we could have imagined and more.

Dear James & April R., We thank you for taking the time to share with us your feedback regarding your recent stay at the Sofitel Kia Ora Moorea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you agin very soon ! Sincerely, Sofitel Kia Ora Moorea Beach Resort

Good stay

Customer review rating 4.5/5

Anonymous Solo - 15/07/2021 Confirmed reviews ALL

The location is far from town so if you have a shuttle service to come ok bay would have been nice

Dear Grace Nazik T., We very much appreciate your comments regarding your stay at the Sofitel Kia Ora Moorea Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. We would like to inform you that we do have a shuttle service available and a rental car service too. We hope to welcome you again, Best Regards, Sofitel Kia Ora Moorea Beach Resort

Great Location and beautiful property

Customer review rating 4.5/5

Jon Couples - 14/07/2021 Confirmed reviews ALL

The Sofitel is an absolutely gorgeous hotel. The grounds are kept clean and the ambiance is unmatched. I highly suggest stopping at Le Jardin Spa for a massage. The water is immaculate and the rooms are spectacular.

Dear Jonathon Carl F., We very much appreciate your comments regarding your stay at the Sofitel Kia Ora Moorea Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you again very soon ! Best Regards, Sofitel Kia Ora Moorea Beach Resort

Great stay

Customer review rating 5.0/5

Jean-michel B. Couples - 13/07/2021 Confirmed reviews ALL

Location is great, food is excellent and people are awesome.

Dear Jean-Michel B., We very much appreciate your comments regarding your stay at the SOFITEL Kia Ora Moorea Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you again very soon, Sincerely, Sofitel Kia Ora Moorea Beach Resort

WOULD RECOMMEND STAYING

TripAdvisor rating 4.0/5

Sightseer161533 31/01/2020 TripAdvisor review

Loved the over the water bungalow. Great value! Staff was all very friendly and helpful. Beds and pillows were very comfortable Disappointed there was no clear kayaks. Also did not feel things going on at the resort were not very well communicated.

Dear Sightseer161533, Thank you for your nice comment after your stay at the Sofitel Moorea Ia Ora Beach Resort. We are glad to read that you appreciate our bungalows and we are sorry for the wrong information you had concerning our clear kayaks but the nautical centre can proposed others water activities. Hope to welcome you again in our Resort Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora beach Resort

Great place to stay

TripAdvisor rating 5.0/5

David E 28/01/2020 TripAdvisor review

Great location - easy to reach from both ferry terminal and airport. Lovely white sand beach with excellent snorkeling right off the beach (hotel loans snorkeling gear and other beach "toys"). We visited in off season and found it quiet and restful. Mostly couples but families were enjoying themselves as well. Best rate I found for overwater bungalow anywhere in islands (for our dates) and it was a lovely experience. Food is expensive (like everywhere on the islands) but they have great happy hour specials. Condition of property is not brand new, but definitely not run down. Phenomenal hotel staff!

Dear David E, We thank you for you kind message after your stay in the Sofitel Moorea Ia Ora Beach Resort. We are delighted that you appreciate our Resort and we wil share with our staff. We hope to have the pleasure to welcome you again. Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora Beach Resort

Disappointed

TripAdvisor rating 3.0/5

aefisher2020 Couples - 06/01/2020 TripAdvisor review

The location of this hotel is excellent but it is badly run. Breakfast was totally disorganised and one evening we waited one hour to get a bottle of wine and three hours to complete the meal. Food was cold when it arrived. Management apologised.

Dear aefisher2020, Sorry for the delay of the answer. We thank you for your feed back after your stay at the Sofitel Moorea. We are sorry about the service you have had at the restaurant. Be assured that we will take your remarks carefully and we will share with the department in a way to improve the service to our guests. We hope you will give us another chance to welcome you in our Resort. Best wishes for 2020 ! Warm regards, Anabelle Vignon General manager Sofitel Moorea Ia Ora Beach Resort

6 out of 5!

TripAdvisor rating 5.0/5

Allisha J Couples - 05/01/2020 TripAdvisor review

This resort was the BEST I have ever stayed!! The staff and service was next to none. Everyone was friendly and attentive! The bungalow was everything I hoped it would be! The place felt magical. The grounds were immaculate, and the food was actually the cheapest we had on the islands.

Dear Allisha J, A large mauruuru for your nice comment after your stay at the Sofitel Moorea. We are delighted that you enjoy your bungalow and the service offered by our staff. We hope to have the pleasure to welcome you in our Resort. Best wishes for 2020 ! Anabelle Vignon General manager Sofitel Moorea Ia Ora Beach Resort

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