Sofitel Kia Ora Moorea Beach Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 1,750 reviews

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Sofitel Kia Ora Moorea Beach Resort - Image 1
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Sofitel Kia Ora Moorea Beach Resort - Image 4
TEAVARO, PO BOX 28, 98728 MAHAREPA, MOOREA, French Polynesia

Description

Hotel extras

  • Located on the most beautiful white sand beach in Moorea

  • Easy access, only 5min from Temae airport (MOZ) and Vaiare docks

  • The "K" restaurant, only fine dining restaurant of the island.

  • The Pure restaurant with outdoor terrace dining and dance shows during the week.

  • Best snorkeling of the island in the protected lagoon

Our accommodation(s)

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Hotel location

Sofitel Kia Ora Moorea Beach Resort

TEAVARO, PO BOX 28
98728 MAHAREPA, MOOREA
French Polynesia

GPS:-17.501289, -149.764378

Telephone
Fax +689 40 55 12 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,750 reviews

TripAdvisor Rating  4.4/5  4,521 reviews

Certificate of excellence 2025

Absolutely heartless and uncompassionate people

TripAdvisor rating 1.0/5

NBPK TripAdvisor review

We had to cancel entire trip due to 2 emergencies - family member urgent cancer surgery + dog in critical care fighting for his life. I asked if we could get full refund, they said no, not without medical certificate. They didn't care about my dog, who is like my cild, and I can get medical certicafe for im now, but they wouldn't allow refund without med certificate for my sis . I understand but t is highly insensitive time to be asking for this when the she is grieving and in shock about the diagnosis, preparing for surgery. I asked if they could instead allow us to use payment as credit to rebook later. They kept repeating "our policy is very strict" over and over again. I also got palmed off from the person I was initially dealing with. They said ok we'll extend by 3 weeks. It felt like a slap in the face, they are essentially saying you have 3 weeks to recover, we don't care. They said they can only extend 3 weeks due to renovations in Jan, so i asked what is stopping them from offering extension after the resort reopens. They said because the accounting must be reconciled at the end of year. We are suffering and potentially going to lose our loved ones and the reason they can't help is because it's too hard for their accounting. Their only job is to say "our policy is very strict" and want a confirm that we will cancel. We had no choice and within seconds the charge came through. For such a big brand resort, they have the smallest of hearts, absolutely no compassion and only care about money. BTW Westin Bora Bora, on the other hand, offered to reschedule for 1 year without asking anything else or putting extra stress on us. The Westin has been incredibly compassionate and kind and I'll never forget it. I'll also NEVER forget the way Sofitel has handled us.

Customer review rating 4.5/5

Eric A. T. Couples - Confirmed reviews ALL

The service was great everywhere we went and we loved our room 322. The only thing I wish we had had… Was a courtesy shuttle from the front drop off to reception… My wife had trouble walking…, But they were very accommodating when we needed to be taken somewhere at the resort.

Dear Eric A. T., Thank you for your kind words regarding our staff and accommodations. We are delighted to hear that you enjoyed your stay, particularly in room 322. Your feedback about the courtesy shuttle is appreciated, and we will consider it as we continually seek to enhance our services. We are pleased that our team was able to assist you and your wife during your visit. With best regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 4.5/5

Robert J. C. Friends - Confirmed reviews ALL

There for four days. Enjoyed the snorkelling , the ATV tour and the snorkelling tour . Food was good. One of our bucket list items was the overwater bungalows and we thoroughly enjoyed them

Dear Robert J. C., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the stunning scenery, the various activities, and your time in our overwater bungalows. Your satisfaction is our priority. We look forward to welcoming you back in our paradise. With warm regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 5.0/5

Tynisha M. J. Couples - Confirmed reviews ALL

The Sofitel Kia Ora offered beautiful accommodations. The overwater bungalows were amazing!!! The staff were friendly and accommodating. It was a relaxing and welcoming environment.

DearMrs J., Thank you for your kind words regarding your stay at Sofitel Kia Ora Moorea Beach Resort. We are delighted that you appreciated our beautiful accommodations and the welcoming atmosphere created by our dedicated staff. Your feedback is invaluable to us. We hope to welcome you again in our paradise. With best regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 4.5/5

Heidi M. B. Couples - Confirmed reviews ALL

We absolutely loved our stay. The lagoon, the staff, our bed were absolutely amazing. It's a beautiful resort. The bathrooms will need updating soon, but everything is clean and well appointed. We really enjoyed breakfast. The only thing we didn't love were the happy hour food options and dinner options. Honestly, that is just a personal preference, we prefer a lighter fare. Overall, we loved everything and had no complaints. The resort has everything you need.

Dear Heidi M. B., Thank you for your kind words regarding your recent stay at our resort. We are delighted to hear that you enjoyed the lagoon, our dedicated staff, and your accommodations. Your feedback about the bathrooms and dining options is valuable, and we appreciate your personal preferences regarding lighter fare. We continuously strive to provide the best experience for our guests, and your insights will be taken into consideration for future enhancements. We are thrilled that you had an overall enjoyable stay and found everything you needed. We hope to welcome you again in our paradise. With warm regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

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Other web-users rate our hotel

  • 507 reviews 9.1/10 Location
  • 881 reviews 7.6/10 Room
  • 1,142 reviews 8/10 Service
  • 585 reviews 9.2/10 Beach
  • 275 reviews 8.8/10 Breakfast
  • 182 reviews 5.2/10 Cleanliness
  • 81 reviews 5.9/10 Bar
  • 79 reviews 4.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.