Sofitel Kia Ora Moorea Beach Resort 4 stars

Customer review rating (ALL Rating) 4.5/5 1,666 reviews

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Sofitel Kia Ora Moorea Beach Resort - Image 1
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Sofitel Kia Ora Moorea Beach Resort - Image 4
TEAVARO, PO BOX 28, 98728 MAHAREPA, MOOREA, French Polynesia

Description

Hotel extras

  • Located on the most beautiful white sand beach in Moorea.

  • Easy access, just 5 minutes from Temae Airport (MOZ) and the Vaiare ferry dock.

  • The "K" Restaurant is the only gourmet restaurant on the island.

  • The Pure Restaurant features a terrace and offers dance shows during the week.

  • The best place on the island for snorkeling in the protected lagoon.

Our accommodation(s)

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Hotel location

Sofitel Kia Ora Moorea Beach Resort

TEAVARO, PO BOX 28
98728 MAHAREPA, MOOREA
French Polynesia

GPS:-17.501289, -149.764378

Telephone
Fax +689 40 55 12 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,666 reviews

Customer review rating 5.0/5

Robin L. H. Couples - Confirmed reviews ALL

My wife and I spent 4 wonderful nights and our beach bungalow # 400 was spacious, comfortable, and had a wonderful view of the soothing ocean! Everything was fabulous and the restaurants were delicious and the staff warm and inviting! We will definitely stay here again when we return in 2028!

Dear Robin L. H., Thank you for your kind words regarding your recent stay at our beach bungalow. We are delighted to hear that you and your wife enjoyed the spacious accommodations, the beautiful ocean view, and our culinary offerings. Our team takes great pride in providing warm and inviting service, and it is rewarding to know that it made your stay memorable. We look forward to welcoming you back in 2028 for another wonderful experience. With best regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 3.5/5

Laura K. H. Couples - Confirmed reviews ALL

The resort was pretty. Our bungalow was set back about 4-5 bungalows from the beach. It was a cute bungalow but fell short in that I found bugs crawling around in the closet and I called the front desk, not sure if they came out or not, but there were still bugs so I sprayed OFF on them. We found it frustrating that there wasn't ample light in the bungalow to try and find anything we brought with us in our suitcases. We were a far distance from the restaurant that served breakfast, so asked to be picked up by golf cart many times. They were very quick to get to us. There is one restaurant for breakfast/dinner and one restaurant for lunch. The food was good.

Dear Mrs Laura K. H., Thank you for taking the time to share your feedback regarding your recent stay at Sofitel Kia Ora Moorea Beach Resort. We are pleased to know you appreciated the beauty of our location and found our food enjoyable. However, we regret to learn that your experience with the bungalow did not meet your expectations. We take cleanliness seriously and will address your concerns regarding the presence of insects within the bungalow. Additionally, we understand the importance of sufficient lighting for your comfort and convenience and will review this matter with our team. We are glad to hear that our golf cart service was prompt and met your needs during your stay. Your insights are invaluable as we strive to enhance our guest experience. We hope to have the opportunity to welcome you back in the future for a more satisfying stay. With kind regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 0.5/5

Lisa S. E. Friends - Confirmed reviews ALL

We were booked for five nights, and we were extremely disappointed as we booked it because it was recently renovated what we did not know is that the rooms have not been renovated we left early and were promised a refund for the last three days and still have not received it we have sent countless emails that have not been responded to.

Dear Mrs. E., Thank you for taking the time to share your feedback following your stay with us. You should have received a letter from our Rooms Division manager regarding the refund. We hope that everything has now been resolved; however, if you encounter any issue, please do not hesitate to let us know by email. We truly regret the inconvenience and frustration this situation has caused, especially following your early departure. Please rest assured that we remain at your disposal should you require any further assistance or documentation regarding the refund transaction. Once again, we are very sorry that your stay with us did not live up to your expectations. With best regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 5.0/5

Kevin H. Families - Confirmed reviews ALL

First all the staff are amazing. Everyday, they remembered our names and room number and were so welcoming and genuinely warm and caring. The beachfront bungalow was spacious and beautiful, having been recently renovated. Views from the bungalow over the turquoise waters of the lagoon and across to the island of Tahiti were gorgeous. We were travelling as a family with our 7 year old son and the staff were so great with him! I liked the MyKids package options which gave our son an all-inclusive food and beverage experience for a reasonable daily price. It was worth it, if you eat 2 meals/snacks on the resort each day, especially as growing kids get hungry often. Everyone from the front desk staff and manager to the restaurant staff, cleaning staff, and bell hops were lovely and attentive throughout the stay. Our Accor Platinum status was recognised several times and we were welcomed with a nice bottle of champagne waiting for us in the bungalow. Overall a fantastic experience in a paradise setting. We will not hesitate to stay here again when we return to Moorea.

Dear Kevin H., Thank you for your delightful review. We are thrilled to hear that you and your family experienced such a warm welcome and enjoyed the stunning views from your beachfront bungalow. It is gratifying to know that our team's attentiveness made a positive impact on your stay, and we appreciate you acknowledging their efforts in remembering your names and providing excellent service. We are pleased to learn that the MyKids package met your family's needs and contributed to a memorable dining experience during your visit. Your recognition of our Accor Platinum status benefits is also valued, as we strive to provide our loyal guests with special touches such as the bottle of champagne. We look forward to welcoming you back to Sofitel Kia Ora Moorea Beach Resort for another wonderful stay in paradise. With best regards, Mr Patrice AIRA General manager Sofitel Kia Ora Moorea Beach Resort

Customer review rating 4.0/5

Nicholas D. G. Couples - Confirmed reviews ALL

Absolutely gorgeous property with fabulous views. Beautiful beach. Awesome infinity pool overlooking the beach. Rooms were nice and spacious. Service was good. Food just ok. The exercise room will be oversubscribed when the hotel is at capacity so additional space would be optimal. As an avid paddle boarder I appreciated use of the paddle boards. I also appreciated a number of dives through the dive shop of the premises.

Other web-users rate our hotel

  • 474 reviews 9.1/10 Location
  • 839 reviews 7.7/10 Room
  • 1,063 reviews 8.2/10 Service
  • 557 reviews 9.2/10 Beach
  • 297 reviews 6.7/10 Vibe
  • 252 reviews 9.1/10 Breakfast
  • 175 reviews 5.7/10 Cleanliness
  • 74 reviews 5.4/10 Bar

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