SOFITEL Kia Ora Moorea Beach Resort 5 stars

We had the vacation of a lifetime staying at Sofitel Moorea

Outside excursions were fantastic but our on-site Sofitel experience was mediocre at best. We had bumble bees in our room and we are extremely allergic and the staff did not want to help us change room - almost like it was inconvenient for them.

This was my first trip abroad in 2 years. It was exactly what I was looking for: relaxing, friendly, & absolutely beautiful. The staff is incredibly kind & helpful. The food was delicious & the menu provided so many wonderful options. I spent time in the spa which was peaceful & calming & welcoming. In addition, I booked an excursion to swim with sharks & sting rays. It was so much fun & I was able to learn more about the history of the island. Māuruuru to everyone at Sofitel Kia Ora Moorea Beach Resort for providing me with the very best holiday experience.

We loved the location and the beach. However, the service at the restaurant was incredibly slow. Dinner took 2 hours on average and lunch about 1.5 hours. This was really frustrating when we were trying to move on to another task quickly. Also, our bungalow was very dirty. There were a bunch of ants in our bathroom when we first got there, and when I used a towel to wipe up the floor after my husband accidentally came in wet, the towel came up black with dirt. Overall, I think the Sofitel was very pretty and had a great location but it was more looks than comfort.

To be able to wake up in the morning, go outside, climb down the steps and be in an aquarium was a delight that is beyond words.

The overwater bungalow was a dream come true. Everything about the actual physical resort was unbeatable. The service was excruciating, from concierge not knowing the actual duration of tours and activities, servers forgetting meals and bringing them to us 45 minutes later ice cold, and having to check out by 11am when our room was ready at 3.

I had a beautiful garden bugalow. this location has a view on Tahiti and clean white sand beach. I love the water and land activities and onside bike rental. the restaurant was awesome and beautiful overviewing the beach front. I will defintly return next visit.

I love that the resort is right by the airport! The staff was extremely polite and very friendly. The resort was everything we could have imagined and more.

The location is far from town so if you have a shuttle service to come ok bay would have been nice

The Sofitel is an absolutely gorgeous hotel. The grounds are kept clean and the ambiance is unmatched. I highly suggest stopping at Le Jardin Spa for a massage. The water is immaculate and the rooms are spectacular.

Location is great, food is excellent and people are awesome.

Loved the over the water bungalow. Great value! Staff was all very friendly and helpful. Beds and pillows were very comfortable Disappointed there was no clear kayaks. Also did not feel things going on at the resort were not very well communicated.

Great location - easy to reach from both ferry terminal and airport. Lovely white sand beach with excellent snorkeling right off the beach (hotel loans snorkeling gear and other beach "toys"). We visited in off season and found it quiet and restful. Mostly couples but families were enjoying themselves as well. Best rate I found for overwater bungalow anywhere in islands (for our dates) and it was a lovely experience. Food is expensive (like everywhere on the islands) but they have great happy hour specials. Condition of property is not brand new, but definitely not run down. Phenomenal hotel staff!

The location of this hotel is excellent but it is badly run. Breakfast was totally disorganised and one evening we waited one hour to get a bottle of wine and three hours to complete the meal. Food was cold when it arrived. Management apologised.

This resort was the BEST I have ever stayed!! The staff and service was next to none. Everyone was friendly and attentive! The bungalow was everything I hoped it would be! The place felt magical. The grounds were immaculate, and the food was actually the cheapest we had on the islands.