Sofitel Bogota Victoria Regia 5 stars

Customer review rating (ALL Rating) 4.7/5 1,298 reviews

Sofitel Bogota Victoria Regia - Image 1
Sofitel Bogota Victoria Regia - Image 2
Sofitel Bogota Victoria Regia - Image 3
Sofitel Bogota Victoria Regia - Image 4

Description

Hotel extras

  • The hotel in Colombia has 3 meeting rooms for corporate events.

  • Enjoy the afternoon tea offered by the hotel.

  • Hotel in Bogota near the airport, 36 minutes by car.

  • Children up to 12 years old with parents stay free of charge

  • Pet Friendly Hotel in Bogota with additional charge.

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Sofitel Bogota Victoria Regia

Carrera 13 # 85-80, Cundinamarca
BOGOTA
Colombia

GPS:4.669983, -74.053158

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Basilic Restaurant

Discover our restaurant Basilic Signature cuisine highlighting local products from different regions of Colombia, taking them to a high gastronomic level with French and avant-garde techniques. In our restaurant Basilic Cuisine de Origen

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,298 reviews

TripAdvisor Rating  4.5/5  1,439 reviews

Certificate of excellence 2023

Excellent staff , room , and food.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Very nice hotel. Wonderful staff. The room was beautiful.

Dear Bart Louis G., We greatly appreciate your comments about your stay at the Sofitel Bogotá Victoria Regia. It is always a pleasure to receive positive comments. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the last one. Sincerely, Concierge and Front desk team.

Great stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

We spent 3 nights and it was clean. Everyone was kind. Breakfast was delicious and included.

Good location but disappointing service

Customer review rating 1.5/5

Gaby V. Couples - Confirmed reviews ALL

Hotel is in a great location. Being an Accor member and a regular in Sofitel room was as expected, comfortable and with good amenities. As we were just starting our 5 weeks tour in Colombia, this was our arrival stay after 36hs journey from Australia, we landed at 3.30am therefore I book a transfer with Sofitel for safety and convenience, considering we would be exhausted, which indeed we were, however it was VERY disappointing that they missed my transfer and we were waiting and walking around the airport locations given in our confirmation email for close to one hour, and nobody answer the phone or what’s app number provided in confirmation, the worst is that during our stay they didn’t even do anything about it, mentioned or apologised. Were were also never offered our usual welcome drinks during the stay.

Dear Viviana Gabriela V., Bonjour! Thank you for staying with us during your visit to Bogota, thank you for highlighting the features of our sofitel. We deeply regret the situation that occurred with your transportation service. For us it is very important to ensure the safety of our guests and that their experience from the making of their reservation, any additional request, their stay at the hotel and the happy return home is as satisfactory as possible. Unfortunately in this case it was not that way, and we will take note to improve and that all our guests always highlight our good work. We will take the appropriate corrective measures to minimize these errors. We hope that in a next visit you will give us the opportunity to welcome you, to improve... and to generate for you a different experience, a "Magnifique" experience. Cordially: Astrid Johana Dimas Front Desk Manager

Well Located Near Restaurants & Shopping

Customer review rating 4.5/5

Mitzi D. Couples - Confirmed reviews ALL

A friend who lived in Bogota for a year suggested that we stay in the Zona T (aka Zona Rosa) area of Bogota, which is where the Sofitel is located. The location was perfect and we felt safe walking around at night. There are tons of restaurants, bars, and shopping within 300-400 meters of the hotel. There were so many good restauranes within 150 meters of the hotel. Taxis were permanently stationed outside of the Sofitel and you could just arrange it with the concierge or reception. On our first night, we had jet lag and were awake by 4:00, so we called the front desk to arrange a taxi to Montserrate at 5:00 to take the first furnicular up. Breakfast was lovely and was a buffet with several a la carte options like pancakes, french toast, and eggs to order (including eggs benedict). Service in the restaurant was fantastic. My only complaint is that when I received the email to complete this questionnaire, it was addressed to my husband. The reservation was under my account with only my name tied to it, was paid with my credit card (that is also not tied to my husband), and was sent to my email with my name in the email address. I was also the one who checked in/out and managed everything with the concierge and reception. The only way they had my husband’s name is because they take copies of everyone’s passport at checkin, which I’m sure that’s where they got it from because the email was addressed to his full name including his middle name. It’s very offensive for a hotel to default to a male guest when the wife literally managed 100% of the booking. I’ve been booking our vacations all over the world for 12 years. This is not the first time this has happened and I’m sure it won’t be the last. Whether this is a computer program issue or a human error issue, it needs to be corrected. The world needs to wake-up!

Great Location

Customer review rating 5.0/5

Chris S. Families - Confirmed reviews ALL

Stayed at two different times during our trip to Colombia. It was a great location with lots of restaurants and shops nearby. The staff was very accommodating, the hotel was well appointed, the rooms were comfortable and quite, and the restaurant was great for the included continental breakfast and dinner as well.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 484 reviews 9.7/10 Location
  • 542 reviews 8.2/10 Room
  • 1,177 reviews 9.5/10 Service
  • 6 reviews 8.1/10 WiFi
  • 207 reviews 8.5/10 Breakfast
  • 203 reviews 8.8/10 Food
  • 160 reviews 9.3/10 Amenities
  • 156 reviews 9.3/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Bogota