Sofitel Quiberon Thalassa sea & spa Hotel 5 stars

My stay was very good and I felt safe thanks to all protocol put in place. Bedroom was a bit small opposed to other sofitels, but location is truly magical. Breakfast was sumptuous, swimming pool so big and amazing!

A bit cold checkin. Waited too long because the previous guests were talking forever with the staff. Our room was nice. They provided us with a baby cot, diaper change mattress, and a bottle warmer without us asking! We were able to get in the room at 12 as planned, which was highly appreciated. Then they came with a cart to serve us coffee capsules. Pool was great with amazing view right on the seaside. Spa was a bit slow to respond, so it was ashamed we couldn't find any free slots during our stay.

Personnel superbe

Friendly staff, good service, excellent breakfast. overall strict Covid management which was top. Hotel is not a 5*, max a 4*. It can't hide its age. Some areas need refurbishment, to add new and more modern charm.

We had a lovely time in a seaview room on the ground floor, terrace looking out onto the gardens with the sea beyond. The bed was one of the most comfortable I have ever slept in, and the thalassa installation was a delight. Staff were friendly and helpful. The hotel is a short walk from the port and restaurants. Everything was fantastic!

very relaxing stay in a friendly and comfortable location

Our stay was perfect. The staff is perfect, welcoming, professional, helpful. The view is great. The spa is well organised despite the current conditions. The food is really good. We spent a very relaxing stay.

Our bedroom was a 2 stars hotel experience bedroom, extremely tired and not particularly clean. We took some pictures of the bedroom and show them to the reception when we checked out.

in spite of the changes due to the COVID all the staff did his best and we appreciated

We appreciated the very nice location, the calm, and the attention to covid protection. Just a little disappointed by the size of the room, especially the bathroom

Great experience at the hotel across the board - extremely pleasant staff (Edouard and Marine in the restaurant are golden!). Staying more than 100 nights a year in different hotels, I was more than positively surprised about the attitude and commitment of the entire team and the great standard of the hotel.

Service especially from any front desk agent was one of the worse ever experienced in a hotel part of Accor, Hilton, Marriott, IHG I have stayed at. From rude to non professional. Elite membership recognition is non existent. Pros: - the hotel took care about the Covid restrictions, especially for the common areas. - the pools and parcours marin are fantastic as well as the view over the beach from there. - Met some friendly and polite staff from the housekeeping, minibar departments, as well as at the bar of the hotel. - Food Quality at the restaurant, fairly friendly staff even though their service standards are comparable with the ones of Ibis, at best. Cons: - Inacceptable service from the front desk - No elite recognition (apart from a complimentary drink) - Extremely tiny room, dated, no coffee machine in the classic rooms (for a regular price of 250-350€ a night, it is yet to see elsewhere). - No weights in the fitness, the very first time I ever see that. It is not due to Covid regulations, as in other hotels the staff is usually making sure weights are also safe to use. The hotel does not justify a price of even 200€ a night despite the convenient location and the great pools. Suite au service inacceptable délivré par votre réception, je souhaiterai être recontacté par le directeur de l'hébergement.

The service offered was nice and the location of the hotel is superb. This night was supposed to be a treat for my wife and I but we feel that we were not provided with the Sofitel experience; more a nice Ibis one or Novotel at best. I feel that your building needs some strong refurbishment so that the experience you deliver matches the expectations we have from the Sofitel brand. Our bathroom was probably installed more than 15 years ago and so were the main furniture of our room. The pool area was not much better. Your colleagues were nice but the place need investments.

Many covid mesures need to be improved. In particular in the restaurant where we never got what we had ordered. Dinner at the restaurant was both pricey and underwhelming. Now, the good side: the view is splendid and the spa lovely. The area is quite nice. The personnel is very nice. A good experience overall.

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