ibis Styles Linz Hotel 3 stars

The computer system was down, so check in was chaotic. Room keycards could not be generated, so each guest hat to be brought to their room individually. Thus the check in time was very very long. My stay is over a week ago and I still do not have my invoice.

Despite the leaflet in the room tellin gus breakfast was free we were charged 13 euros per person for breakfast. Cunningly the staff waited until we had started eating before informing us we would need to pay, despite our giving the room number when we arrived. The reason I choose to stay in Ibis Styles is because breakfast is included, it is never a great breakfast but it's usually fine, This wasn't even a very good breakfast (I would probably have marked them down for it even if it had been free), there was no orange juice, and a very limited selection of pastries. Room was very poor too, we asked for a disabled accessible room and were provided with one. However the shower was over a bath with high sides and quite impossible for a mobility limited person to use. I would avoid this hotel at all costs incase they also charge you for the low quality "free" wi-fi.

In general it's a good hotel, the team is great and provide very good service. The breakfast was very good. The family room size is not enough if you stay more then a night (we were 2 adults and 2 children) The building is a bit old and the major problem is that the air conditioner is not working well... the room was not cold as expected (hot evening at July) and the team couldn't help, they said that this is a central cooling system and can't be configured per room...

I stayed with 4 colleagues over 10 days in the hotel. There hasn't been a day without incidents. Key in one room was not working every morning. In the other room, the toilet door blocked from the inside. Receptionists seemed all to be the first week at work, not well trained, lacking competency. Hotel provides basic facilities, no fridge in rooms. I tried 3 times to go to sauna which was supposed to be working until 22, but at 21 it was either cold or barely warm. For 4 days I asked the reception 6 times to print out invoices for the month's end and at the end they were all wrong with manual corrections and stickers, incorrect dates, typos in names. Breakfast and cleaning services are ok. As a yearlong Leclub platinium member I never felt treated special there, but merely lost a lot of time at the reception almost every day. Definitely not going back to this hotel.

Nice room, excellent front desk staff. Should offer gratis coffee

We had a great stay! Friendly staff, super location and with the tram in minutes to the old city of Linz :-) Amazing time! Great room! Super clean Doggies friendly! If we go to Linz again we book this hotel again!

I discovered when I was already there that I could use the gym and the kitchen. Good surprise. Very satisfied

We had a great stay in your hotel! Perfect spot, great beds, friendly staff, free parking! Thank You! Danke! Dank u wel!

It was just an overnight stay, but I was satisfied with everything.

Yes, I will return with pleasure to your hotel. We are at the second experience at your location. And I can honestly say that the felling was very pleasant except for the moment of departure. In short: Reservation and payment were made online from the AccorHotels phone application. When I made the departure formalities the hotel reception tells us that we still have to pay another amount, namely EUR 70, and motivate that this amount would be the difference between the amount paid when booking online and the current price of the room, the night is not true? Of course I explained to him that I paid the price at that time and I'm not willing to make any other payments, he did not look really cute and told us he was talking to his superior, I waited some time after the discussion with his supervisor, told us that we only have to pay 4 Euros. The Find amount so small I accepted and made the payment. So I left, but I was totally confused by what happened at the hotel reception. I repeat the conditions in the impeccable hotel, I will definitely come back. Sincerely, Cristian G.. Romania

I can quiet part of hotel,bathtube. Hotel staf give me great room. I am happy.

A very nice hotel, warm and welcoming. The rooms are very clean and comfortable with good Wifi. Bar and Restaurant good with friendly staff and generally good if basic food offered and good prices. Breakfast could be better, Eggs were not good on several occasions, either cold or out of stock completely. Overall a nice hotel where I will stay again.

Was staying just for a night and the hotel fully met my expectations. They have enough parking available and the breakfast is very good.

Very good

Generally good. Even though a budget hotel, would be nice for: a) option of fresh made eggs at breakfast; b) coffee machine in room; or c) complimentary bottle of water. Room was comfortable, did not really like the bright green colour in the room / bathroom lights.