Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.3/5 4,932 reviews

Best price
guarantee
Novotel Amsterdam City - Image 1
Novotel Amsterdam City - Image 2
Novotel Amsterdam City - Image 3
Novotel Amsterdam City - Image 4
Europaboulevard 10, 1083 AD AMSTERDAM, Netherlands

Description

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Telephone
Fax +31 20 646 2823

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,932 reviews

TripAdvisor Rating  4.0/5  3,586 reviews

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

Was terrible. Will never come back again. Will also let our travel coordinator to take you hotel off our list.

Dear Mr N., Thank you for taking the time to share your review. We are truly disheartened to hear about the aspects of your stay that did not meet your expectations. Our aim is always to provide a welcoming and comfortable experience, and it seems we fell short during your visit. Regarding the cleanliness of your room, we are surprised to learn of this oversight, as our housekeeping team is dedicated to maintaining impeccable standards, evidenced by our daily housekeeping service. We regret any inconvenience this may have caused you. The situation you encountered upon arrival and with our restaurant service is far from our usual high standards. We take pride in our 24-hour reception and strive to accommodate our guests' dining needs, even during busy periods. We apologize if we were unable to offer you the immediate service you desired. We are committed to creating a memorable experience for all our guests, and we regret that we did not achieve this during your stay. Your comments will be shared with our team as we continually seek to enhance our guest experience. Please rest assured that your experience is not reflective of the high standards we set for ourselves. We hope we can welcome you back in the future. Kind regards, Manager on Duty

Lovely hotel in a convenient location

Customer review rating 5.0/5

Sk Couples - Confirmed reviews ALL

We had one of those weekends where we had travel woes and our flight home was cancelled on two separate occasions. The hotel couldn't have been more helpful in spite of our checking out/checking in multiple times. The team was brilliant.

Dear Family K., Thank you for taking the time to share your review. Your kind words regarding the convenient location of our hotel and the brilliance of our team have truly warmed our hearts. It is our highest mission to provide support, especially during unforeseen travel disruptions, and we are delighted to learn that we were able to ease your stress in these situations. While we are proud of our commitment to sustainability, your suggestion for a recyclable bin in the rooms is well-received and will be considered as we continually seek ways to improve our eco-friendly practices. It is feedback like yours that guides our efforts in making a positive impact on our environment. We are pleased that our efforts resonated with you and we are grateful for your recommendation of our hotel to others. Rest assured that the recognition of our staff's dedication has been shared with the entire team, and we are motivated to uphold the high standards you have experienced. The entire team looks forward to welcoming you back. Kindest regards, Manager on Duty

Great hotel

Customer review rating 4.5/5

Aleksandra Families - Confirmed reviews ALL

Nice, clean room. Great breakfast with many choices.

Dear Ms. K., Thank you for the time taken to share your experience of staying with us. It is heartening to hear that you appreciated the cleanliness of our rooms and the extensive breakfast options that cater to a variety of tastes. Our commitment to providing a comfortable and inviting atmosphere is echoed in your kind acknowledgment. We regret the initial oversight regarding the foldable sofa for your child, and we appreciate your understanding as we swiftly provided an alternative room to meet your needs. The comfort and satisfaction of our guests are paramount, and we are dedicated to ensuring that such instances are rare exceptions. Your positive remarks on our loyalty program and sustainable initiatives are especially encouraging, and we are thrilled to know that our efforts in these areas resonate with you. At Novotel Amsterdam City, we continually strive to create memorable experiences and your feedback is invaluable in this pursuit. We hope to welcome you back. Best wishes, Manager on Duty

comfortable stay

Customer review rating 4.0/5

Sandeep Families - Confirmed reviews ALL

good hotel with clean room and close to public transport.

Dear Mr B., We appreciate the time you have taken to share your feedback. We are pleased to hear that you found your stay comfortable and our hotel to your satisfaction. Our team takes great pride in maintaining the cleanliness of our rooms and ensuring that our location is convenient for our guests. However, we are sorry to hear that our room service did not meet your expectations. We strive to provide exceptional service in all areas and regret any inconvenience you may have experienced. Being close to public transport is one of the advantages we are glad you appreciated, allowing for easy exploration of Amsterdam. At Novotel Amsterdam City, we are committed to combining the convenience of accessibility with the comfort and cleanliness you experienced during your stay. We are looking forward to welcoming you again. All the best! Manager on Duty

Good situation for the RAi and good comunication to the center

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Restaurant menu could be better, more options to choose.

Dear Mr Muns, Thank you for the time you have taken to write a review. We are delighted to hear that you appreciated our hotel's proximity to the RAI and the efficient communication options to Amsterdam's city center. It's pleasing to know that our location contributed positively to your experience with us. We regret to hear that you found our pricing to be on the higher side and that the restaurant menu did not fully meet your expectations. While we strive to offer competitive rates and a diverse menu, we understand the importance of value perception and will certainly relay your feedback to our culinary team for consideration in future menu developments. We take pride in our hotel's cleanliness and are glad that it met your expectations, reflecting Novotel Amsterdam City's commitment to maintaining high standards. Additionally, we are pleased that you are a member of the ALL – Accor Live Limitless loyalty program and hope that it continues to bring added value to your stays at Accor properties. Thank you once again for your feedback, which is essential in helping us to continuously enhance our guest experience. We hope to welcome you back, ensuring a stay that not only meets but exceeds your expectations. We hope to welcome you back. All the best. Manager on Duty

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,253 reviews 8.8/10 Location
  • 2,769 reviews 7/10 Room
  • 2,495 reviews 7.5/10 Service
  • 63 reviews 8.4/10 WiFi
  • 1,473 reviews 8.7/10 Breakfast
  • 1,318 reviews 6.6/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Amsterdam

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.