Novotel Budapest City & Budapest Congress Center 4 stars

Customer review rating (ALL Rating) 4.4/5 592 reviews

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ALLSAFE approved hotel

Hotel extras

  • Easy access to public transportation

  • Free WiFi, work space, 26-inch LCD TV

  • Family rooms

  • Relaxed all-day international dining

  • Wide choice of flexible event spaces

Our accommodation(s)

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Hotel location

Novotel Budapest City & Budapest Congress Center

Alkotas utca 63-67, NTAK: SZ19000377, szálloda

GPS:47.488441, 19.023734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


In our new offer every guest can find a course that fits their taste. La Plancha means high quality, freshness and delight. Balanced choice. Contemporary cuisine. Selection of daily specials, children menu offered as well.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  592 reviews

TripAdvisor Rating  4.0/5  1,152 reviews

Big business hotel with everything you need

Customer review rating 4.0/5

German V. Business - Confirmed reviews ALL

I liked the room I lived in, where free coffee pads where provided. The bed was big and fluffy. The room had a big TV and a neat desk to work on. The look from both windows were amazing. Only downsides were the door lock which reacted only with a lag. And that the invoice were not send to me after the week, so I need to wait until the company would refund the stay. I didn't try the bowling center and the swimming pool, but I am sure these were nice as well.

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Everything was ok except the paying mode. Master Card was not accepted

Wonderful personnel

Customer review rating 5.0/5

Goran Business - Confirmed reviews ALL

Even though I stayed in Novotel for dozens of times, and it was OK, I must say that this time was simply wonderful! This time Novotel employees were so ... WONDERFUL :)

Good but not enough

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The room is spacious with natural light and has all the necessary comodities. It is not located in down town but is near using a taxi. The carpet was dirty and stained. The sink plug was blocked, causing water overflow. The breakfast could be improved for a 4 star hotel. The reception staff was not friendly or helpful - it seemed like we were always bothered them when we made questions. For instance, we kindly asked them if it was possible to print our plane tickets (which is a common request from guests in hotels) and they only did so after much insistence and expressing a bored face (they were 4-5 and they were not busy). A person from cleaning staff (it looks like the housekeeper) enters to my room without permission (I had the information to not clean the room and it was not time to check out yet). I was shocked, but she wasn't. It has never happened to me before in others hotels.

A little extra service, niceness, food and luxery ✌️

TripAdvisor rating 5.0/5

Stine D TripAdvisor review

A hotel with just a little extra in all matters. We were traveling 2 adults and 2 kids ( 8 & 10) The service was excellent We felt very welcome. The room was amazing (we got a big suite) with extra parent room and it was big enough for relaxing with take away with tired kids in the evening. The swimmingpool was fine and the sauna very warm and nice. The breakfast was really fantastic with special cook making omelets, special fresh frught maker and a small extra thing when leaving the breakfast. All in all you had the feeling of getting a little extra all the time. This hotel is highly recommended and we would like to stay here again next time we visit Budapest.

Dear Guest, Thank you for choosing to stay with us and for sharing your outstanding experience. We're absolutely delighted to hear that you found our hotel to offer that "little extra" in all aspects. It's heartwarming to know that our service exceeded your expectations, making you feel welcome and valued. We're thrilled that you enjoyed the spacious suite, which allowed you to relax with your family after a day of exploring Budapest. We're pleased that you found our swimming pool and sauna enjoyable, and that the breakfast experience was fantastic. Our team takes pride in offering those extra touches to make your stay memorable. Your enthusiastic recommendation means a lot to us, and we can't wait to welcome you and your family back on your next visit to Budapest. If there are any specific preferences or requests you have for your next stay, please don't hesitate to let us know. Best wishes, Gábor Neuwirth Front Office Manager Novotel City

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Other web-users rate our hotel

  • 275 reviews 8.5/10 Location
  • 462 reviews 4.6/10 Room
  • 372 reviews 7.5/10 Service
  • 9 reviews 9.2/10 WiFi
  • 331 reviews 7.6/10 Breakfast
  • 243 reviews 3.2/10 Comfort
  • 171 reviews 6/10 Cleanliness
  • 66 reviews 6.2/10 Pool

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