Many facilities, pool, bowling, very good breakfast,clean room

Room standard was far from what I've experienced during my other stays in Novotel Group Hotels. During my whole stay I had this strong feeling that noone is realy taking care of a place. Moreover absurd rules between hotel and congress center which I assume is in the "same hands" was ridiculous. The only person from the staff that rised "my satisfaction" level was a realy nice lady making omletes. She was smiling and you had this feeling that she wants to do something good for you.

Everything was fine, the room is great, the only problem is that I noticed two towels that were dirty, so of course I doubted the hygiene. The hotel employees were very kind. The food is also great.

The hotel still has the absurd requirements of wearing a mask while it has been proved scientifically that there are no health benefits of protecting against Covid and indeed they are detrimental. States /countries with no mask mandates have fared much better. Drop off the absurd rule of wearing masks, listen to the science

All hotels I stayed at in Hungary had automatic coffee machines which took forever for a tiny cup of coffee. I would have appreciated my stay and functioned better if I could have had two good sized cups of black coffee for those who are not interested in cappacino, expresso etc. .

Pleasant hotel, a bit far from city centre

Hotel has a good location, and that is pretty much only good thing. For the 3 nights and 4 days that we spent in this hotel, not once housekeeping service came to clean the room, or change the towels. The toilet and the bathroom are separated from each other, and both toilet and the bathroom have the doors that don't close very well, so the guests do not have any privacy. It is absolutely unacceptable for four star hotel not to provide any privacy for the guests. The breakfast was very poor.

Very nice room, clean and spacious. The A/C wasn't working (anywhere on the hotel, I had friends with the same experience) and the room was way too hot to sleep comfortably in. Bar/Lounge had very limited opening hours.

Never in doubt , top class all round ,from check in to check out ,room spot on, breakfast really good, Best of all Staff fantastic , two minutes from shopping and food courts, transport right outside, dead easy for sight seeing

Using the services of this Novotel for more than 6 years, as being as a convenient distance to the office and, all the time, across the years, one word will match the experience: reliability. You are sure that, no matter what, you will find a good room to sleep, good cleaning, good breakfast, good wifi, good parking, good people and good value for money (maybe because of corporate rates😃) Nothing exceptional, nothing outstanding, but just the good comfort needed to rest after a long trip and start the day with a goof energy! Thanks for all these years!

For years now I book this hotel for my stays in Budapest. The employees are friendly and the rooms are clean and quit. Even with Covid 19 this is a good location to stay because the hotel took great efforts to handle this with professional care. I felt save, good taken care of and will stay there again.

Nice pool and bar area however rooms need updating (bathrooms especially) and the hotel is a reasonable distance to the city and requires transport via bus or taxi. There are some shops nearby but not many places to eat. Pool area is good.

Nice stuff. Nevertheless the ovecrowded hotel everyone was very pleasant. Especially waiters at breackfast place. Good location. Nice view. Perfect room. Small disadvantages - noisy music at near located night club. And when all the 620 tourists came it was not enough hot water. But later it the morning it was ok. Sauna and gym are perfect

The property located in Buda easily reached by all type of public transportation : buses, trams and metro. Very friendly staff in all hotel’s departments . We loved reach breakfast area downstairs and a small bar near the reception . Our room was spacious and cleaned properly every day. We enjoyed the sauna room next to the pool. It was a nice Xmas overall

The hotel is good. Very Comfortable bed. The room is clean and ok with the size. The security is good. You need the roomcard to get on the elevator. But the receptionist Katelyn seemed angry when I checked out. It is not suitable for a 4/5 stars hotel's service.