Novotel Antwerpen 3 stars

Customer review rating (ALL Rating) 3.9/5 517 reviews

Novotel Antwerpen - Image 1
Novotel Antwerpen - Image 2
Novotel Antwerpen - Image 3
Novotel Antwerpen - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Recently renewed rooms, lobby, bar and conference rooms

  • Located just outside the LEZ-zone, and only little drive away from public transportation

  • American breakfast buffet, Bar&Brasserie Foodsquare, conference rooms

  • Free WiFi, Free parking, Free outdoor swimming pool AND Free Fitness

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Antwerpen

Luithagen Haven 6
2030 Antwerp
Belgium

GPS:51.267251, 4.400705

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Foodsquare Bar & Brasserie

Bar & Brasserie Foodsquare is a place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Antwerp itself.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  517 reviews

TripAdvisor Rating  3.5/5  726 reviews

Family trip

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The hotel was clean and staff were helpful. The room was a good size and the beds comfortable. It was a 10/15 walk to the tram which took us straight into the city.

Dear Guest, We are glad to receive such a positive review! It's wonderful to know that your room met your expectations. Our team works tirelessly to ensure a pleasant stay for all our guests, and we're glad that our reception desk team made a positive impact during your visit. We also appreciate you mentioning the convenient tram access to the city, which we're pleased to offer to our guests for an enjoyable Antwerp experience. It would be a pleasure to welcome you again on a future occasion. Best regards, Marc Martens, General Manager

Friendly staff made stay pleasant

Customer review rating 5.0/5

Steve B. Business - Confirmed reviews ALL

Staff were friendly and unlike a lot of places in France, didn’t mind speaking English, they were friendly and very helpful 🙂

Dear Steve, Thank you for this positive review of your stay with us. We're delighted to hear that our staff made your stay pleasant, and that their proficiency in English contributed to a comfortable environment for you. Our team strives to offer exceptional hospitality, and it’s rewarding to know that we've succeeded in making your visit enjoyable. We look forward to seeing you on your next visit to our hotel. Best wishes, Marc Martens, General Manager

well located

Customer review rating 5.0/5

Hg R. Business - Confirmed reviews ALL

very well located for meetings in the harbour; convenient stay, good bar, good breakfast

Dear Guest, Please accept our sincere thanks for this kind feedback. We're thrilled to hear that our location was convenient for your meetings in the harbour and that our bar and breakfast offerings added to your enjoyable stay. It's always rewarding to know that our guests appreciate the efforts we put into providing a welcoming atmosphere and a wide variety of options for a great start to the day. We all hope to welcome you back in the future. Best wishes, Marc Martens, General Manager

Tired Hotel

TripAdvisor rating 2.0/5

Matt D Families - TripAdvisor review

Out of the city a fair way. Old and tired and in need of a renovation. Booked for 2 adults and 2 teenagers and room was way too small and one of the teens had to sleep on the floor as fold out bed was a single. Staff were good and parking was free. Restaurant wouldn’t give me a proper knife and fork to take back to my room as I might steal it…..

Dear Matt, We thank you for taking the time to send us your feedback. We're glad to hear that you found our staff accommodating and that the complimentary parking was a plus for your stay. It's unfortunate to hear that the room size did not meet your expectations, especially with teenagers in tow. Our rooms are designed to accommodate families comfortably, with sofabeds intended primarily for younger children. However, we understand that comfort is paramount, and we regret any inconvenience caused. Regarding the restaurant utensils, our policy aims to ensure all our guests have access to our facilities, and we apologize if this caused any frustration. Our team is always on hand to assist with dining needs within the restaurant. The whole team hope to have the pleasure of seeing you again. Best wishes for the New Year! Marc Martens, General Manager

Good parking for vans

Customer review rating 3.5/5

Steve Business - Confirmed reviews ALL

Good hotel, can get a van parked . Clean and all I needed for the evening.

Dear Steven, We'd like to thank you for taking the time to review your experience. We are glad to hear that you found our parking facilities suitable for your van and that our hotel provided a clean and comfortable stay for you. We understand that our location may not be ideal for everyone, but we believe our proximity to the harbour, green spaces, and tram stop make it convenient for many guests. As for the pricing, we strive to offer competitive rates based on the amenities and services we provide. We apologize if you found it difficult to contact us and for any perceived rudeness from our staff. We value your feedback and will use it to improve our communication and customer service. We hope to have the opportunity to welcome you back in the future. Best regards,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 340 reviews 7.2/10 Location
  • 881 reviews 4.8/10 Room
  • 604 reviews 7.7/10 Service
  • 41 reviews 4.8/10 WiFi
  • 445 reviews 4.7/10 Comfort
  • 421 reviews 3.4/10 Cleanliness
  • 349 reviews 6.3/10 Breakfast
  • 235 reviews 4.2/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Antwerp