Novotel Orléans Chemins Sologne-Demeures Campagne

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Novotel Orléans Chemins Sologne-Demeures Campagne 4 stars

Customer review rating (ALL Rating) 4.2/5 1,259 reviews

ALLSAFE approved hotel

Novotel Orléans Chemins Sologne-Demeures Campagne
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Description

Hotel extras

  • Video games area and games room with billiards, ping pong, and a foosball table

  • 50 TV channels including beIN Sports 1, 2, and 3

  • More than 4,306 sq. ft. (400 m²) of meeting rooms, bespoke refreshment facilities

  • Outdoor swimming pool open from 14 May to 23 September 2018

  • Free private enclosed outdoor car park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Spacious, with a contemporary design and fully modular, the Novotel room is a real living area and can be adapted to any requirements. Free WIFI is available in all rooms. Combine work and pleasure in complete serenity or enjoy special family moments. Choose an Executive Room and make full use of the bathrobes, Nespresso machine and free minibar.

Hotel location

Novotel Orléans Chemins Sologne-Demeures Campagne

2 rue Honoré de Balzac, ORLEANS Cedex
45071 ORLEANS
France

Fax: +33 2 38 69 24 04

  • SEMTAO:  7 BALZAC

  • RN 20:  ROUTE DE CONCYR

  • ORLEANS:  HOPITAL

  • By plane

    PARIS ORLY At 110km / 68 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 150km / 93 miles

  • By helicopter

    ST DENIS DE L'HOTEL At 35km / 21 miles

  • By car

    A 71 OLIVET At 7km / 4 miles

  • By car

    OLIVET EXIT N°2 At 7km / 4 miles

  • By train

    LES AUBRAIS ORLEANS At 16km / 10 miles

  • By train

    ORLEANS At 12km / 7 miles

  • By train

    ORLEANS CENTRE At 12km / 7 miles

GPS:47.814475, 1.928791

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Country house - restaurant

Dine how you want, when you want. Enjoy tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar, terrace or in your room...

Our guest reviews for
Novotel Orléans Chemins Sologne-Demeures Campagne

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,259 reviews

TripAdvisor Rating  3.5/5  901 reviews

Top time

Customer review rating 5.0/5

P. M. Solo - Confirmed reviews ALL

My stay was excellent value for money. Really good food and friendly staff. Nice hotel with good rooms and a nice garden.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Great stop over

Customer review rating 5.0/5

Bill Couples - Confirmed reviews ALL

This is our 3rd time stopping off here on our way transiting through France down through to Spain, it’s a great over night stop to relax freshen up and get a good night sleep, we’re already booked here for a night on our return trip back home.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

A delight as always

Customer review rating 5.0/5

Linda H. Families - Confirmed reviews ALL

Have stayed at this hotel many times and found them to be efficient, extremely helpful and friendly

Dear LINDA H., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeures De Campagne. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Linda Purwanti Director of Quality Sofitel Bali Nusa Dua Beach Resort h9…

I very good room but disaster in dining room

Customer review rating 2.0/5

Norma G. Friends - Confirmed reviews ALL

My friend sat on a dining chair which collapsed. She fell back on the floor and hit her head , arm and shoulder. The backs came off her husband, and my husband’s chairs. Old, poor quality. The meal was very disappointing

Dear NORMA G., Thank you for taking the time to tell us about your experience at the Novotel Orleans Chemins De Sologne Demeures De Campagne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

On-line check in shambles, collapsing furniture, and warmed up food.

Customer review rating 3.0/5

Keith M. Couples - Confirmed reviews ALL

+ Good, clean room with stand-alone shower as requested. + Allocated room next door to friends. + Good wine with meal and more expensive wine offered at lower price as chosen Morgon not available. - Not offered welcome drink voucher on arrival. Had to ask for it before going to bar. - Chair broke in restaurant causing partner to fall to the floor. Checks showed two remaining chairs similarly faulty. No follow up from hotel. - Food poor for the second visit running. Little/no fresh cooking. Tasteless legumes au gratin and parmentier de lieu. Pre-cooked and micro-waved. Very short menu. - On-line checking failed but money still reserved in account but not accessible to hotel.

Dear KEITH M., Thank you for taking the time to tell us about your experience at the Novotel Orleans Chemins De Sologne Demeures De Campagne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Satisfactory but not outstanding

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The room was too hot and we were unable to cool it even though we turned the thermostat down. Also no shower gel and the sink plug didn't work. Disappointed with the drinks availability in the room.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back Sincerely,

Excellent stay

Customer review rating 4.5/5

Caroline K. Business - Confirmed reviews ALL

As always all was very good.

Dear CAROLINE k., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeures De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

SMALL ROOM

TripAdvisor rating 2.0/5

petersnow2017 TripAdvisor review

This so-called upgraded room (I am a Gold Member) was so small that the distance from one side of the bed to the wall was just 30 centimetres. The bed could not be moved away because the bedside table on the opposite side of the bed was fixed to the wall.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Perfect for a stop with kids

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Large room, nice resto, nice breakfast. A touch too far from A10 but good price/quality

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Excellent Stay, Nice Staff

Customer review rating 4.5/5

G. Families - Confirmed reviews ALL

Helpful Staff, everything was ready when we arrived (two rooms door to door). baby bed, clean hotel and liked their Rituals products. Breakfast was good but if I were the manager I would change things a bit, like chocolate and jam, given the pandemic I would ask employees to fill the small cups and not let people touch the spoons and serve themselves.

Dear ATA G., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeure De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

B. H. Families - Confirmed reviews ALL

Excellente

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Orleans Chemins De Sologne Demeure De Campagne. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Aurélien CHABLE Adjoint de Direction

Good location to break my journey to the south.

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Staff very professional and welcoming. Good outdoor space to walk the dog. Restaurant exceeded expectations.

Dear MARK G., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeure De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melanie

Great place and service

Customer review rating 4.5/5

Iain Couples - Confirmed reviews ALL

Place was well appointed and located staff very good

Dear IAIN L., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeure De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, M. LEBOT

Great bed

Customer review rating 4.0/5

Kelv Couples - Confirmed reviews ALL

En route from Calais to Spain we arrived with our dog at around 20.00 at Novotel Le Source, Orleans. We have stayed here many times before, particularly liking the comfortable double beds. Being too tired to go out for dinner we decided to have dinner at the hotel. We noted that some updates had occurred, my wife approving of the replacement of the previously garish carpets in the room. We found the reception, bar and restaurant staff to be, as usual, friendly and helpful. At dinner we engaged in conversation with a couple on another table which served to keep my wife’s mind distracted from her overcooked chicken dish. I had the Andouillette, a tasty sausage. It was a one night stay so we don’t know what the rest of the menu is like. So, overall a score of 8/10 for the accommodation and 5/10 for the dinner seems a fair assessment.

Dear KELVIN P., We very much appreciate your comments regarding your stay at the Novotel Orleans Chemins De Sologne Demeure De Campagne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélien

Stayed many times

TripAdvisor rating 4.0/5

Z1041UFchristopherc TripAdvisor review

Comfortable rooms. Since major refurbishment, despite all the claims to be eco friendly, it is impossible to fill the wash basin with water, the water just runs away! Since re-opening after Covid closure, the quality and choice of breakfast has gone down, nothing cooked except "self boil" eggs and a distinct lack of fresh fruit.

Dear guest Thank you for taking the time to tell us about your experience at the Novotel Orleans Chemins De Sologne Demeure De Campagne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At demeure de campagne we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Overnight Stay

TripAdvisor rating 5.0/5

lahdedah2019 TripAdvisor review

We have stayed at this hotel many times both before COVID and recently. WE experienced excellent service as always - staff are courteous and helpful. Our special needs were catered for. and the meal was very tasty.

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Nice stay in Orleans

TripAdvisor rating 4.0/5

playmobil_12 TripAdvisor review

That was our third stay at the hotel. The hotel is well situated to visit Orleans and the castels in the Loire valley. Room was nice and clean. We missed the reception desk, because the hotel staff always had to go from the reception table to the back office to take the cards or print-outs. However, hotel staff was very friendly and eager to help. Restaurant was alright but expensive.

Dear guest Thank you for taking the time to tell us about your experience at the Novotel Orleans Chemins De Sologne Demeure De Campagne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At demeure de campagne we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Orleans September

TripAdvisor rating 3.0/5

chrisb442016 Couples - TripAdvisor review

Very friendly staff and comfortable room but let down by poor restaurant and the shambolic "new" reception facilities. The hotel would do well to revert to traditional hotel facilities rather than trying to be something that it is not. Layout not conducive to having a pre-dinner drink. Poor menu presentation and, on our stay, poor service and cold food when the restaurant was nearly empty.

Excellent in every respect

TripAdvisor rating 5.0/5

lahdedah2019 Couples - TripAdvisor review

Have stayed here twice en route to the South - requested a room near to reception due to mobility problems and was not expecting they could accommodate this - but they did - and the staff have been more than helpful, friendly and professional. The food was very good - and there are plenty of pillows!!!! Excellent

Ok for one night

TripAdvisor rating 3.0/5

Jonathan B Families - TripAdvisor review

Nice hotel with good facilities. I get the impression that a lot of people use it as a stop off point whilst driving through France. The rooms are a good size, and the layout is good. Downside: the bar was very expensive (more than 20 Euros for 2 gin and tonics) and the hotel was very noisy. We were constantly woken by noise from other rooms early in the morning (1am, 2am, etc).

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