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Hotel Mercure Paris Porte d'Orléans 4 estrelas

Classificação clientes Avis 4.3/5 5.975 comentários

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+ 20 Serviços

Extras do hotel

  • Estabelecimento com a certificação ALLSAFE do Bureau Veritas

  • 5 minutos a pé da linha 4 do metrô e do bonde T3a, na estação Porte D'Orléans

  • 400 m² de espaço para reuniões, com 150 m² totalmente modulares e equipamentos ClickShare

  • Estacionamento pago, seguro, coberto, iluminado e com código de segurança

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 12h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento privado em área interna Serviços pagos
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Climatizado
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavanderia
  • Loja de presentes/banca de revistas
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • 1 Bar(es)
  • Serviço de quarto
Serviços de negócios
  • 6 Sala(s) de reuniões
  • Business center de auto-atendimento

Localização do hotel

Hotel Mercure Paris Porte d'Orléans

13 rue Francois Ory
92120 montrouge
frança

Tel: +33825800909

Fax: (+33)1/58071121

Check-in a partir das 12h00

Check out até as 12h00

  • BARBES ORY :  125 BARBES ORY

  • PORTE D'ORLEANS :  4 PORTE D'ORLEANS

  • GENTILLY :  RER B GENTILLY

  • De avião

    PARIS ORLY A 10 km / 6,25 milhas

  • De avião

    PARIS ROISSY CHARLES DE GAULLE A 30 km / 18,75 milhas

  • De carro

    A1 A 12 km / 7,5 milhas

  • De carro

    A12 A 8 km / 5 milhas

  • De carro

    A6 A 1 km / 0,63 milhas

  • De trem

    PARIS AUSTERLITZ A 8 km / 5 milhas

  • De trem

    PARIS MONTPARNASSE 1 ET 2 A 3,5 km / 2,17 milhas

GPS:48.81801, 2.329034

Nossas acomodações

A grande variedade de salas com ar-condicionado e Wi-Fi grátis garantem uma estadia tranquila e que atende às suas expectativas. Opte entre o quarto Standard e o quarto Privilege, que oferece uma variedade maior de serviços. Para ainda mais conforto, a suíte Junior e sua sala de estar irão garantir que sua estadia seja perfeita.

Nossos restaurantes e bares

MY RESTAURANT

Tipo de culinária: Francês

Nosso chefe de cozinha Nicolas Beaudouin e sua equipe o recebem em nosso restaurante. Aproveite nosso bar de vinhos e seus tapas. Fechamento sazonal de 10 de julho a 29 de agosto de 2021, inclusive.

MY BAR

O MY BAR recebe você em um momento de relaxamento em uma atmosfera tranquila e amigável. Com sua TV, o MY BAR é o local ideal para seus esportes.

Foto não contratual

  • Segunda-feira
  • Terça-feira
  • Quarta-feira
  • Quinta-feira
  • Sexta-feira
  • Sábado Fechado
  • Domingo Fechado

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 6

  • Tamanho máximo: 150

  • Capacidade máxima: 130 pessoas

  • Capacidade máxima para banquete: 110 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Hotel Mercure Paris Porte d'Orléans

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.3/5

5.975 comentários

Classificação no TripAdvisor 3.5/5

547 comentários

Long stay for an event in Paris

Classificação TripAdvisor 3.0/5

taubert88 Business - 21/07/2021 Avaliação certificada TripAdvisor

Globally, the hotel was an average Mercure hotel. With an average service, which explains the average mark. A/C in the room was not really working, which was a major issue when we had days above 30 degrees. Reception people were not particularly friendly, and as it seems, my Gold status with Accor (at the time of the stay was ignored). Bar was closed on Friday-Saturday-Sunday (my stay included two weekends) so that was rather disappointing, and I do not believe it was COVID reasons, as was completely open the other days. Again, overall, average.

Excelente todo

Classificação TripAdvisor 5.0/5

szaragozad Business - 19/01/2020 Avaliação certificada TripAdvisor

It is surrounded by bars and shops/restaurants, only need to walk a bit and look at Google maps. The reception was a bit slow and breakfast a bit expensive. There was also a french breakfast but not healthy with croisants and other cakes. I would suggest the hotel to offer a middle breakfast for people that do not want to eat a lot in the morning (cofee and sandwich).

Beware of falling air vents

Classificação TripAdvisor 2.0/5

alanhI2349KU Couples - 10/09/2019 Avaliação certificada TripAdvisor

Room was nice, but my wife was hurt by an air vent falling off the wall on to her in the bathroom. Reported it to reception as we were leaving, receptionist apologised and said she would report it to her manager. Would be nice to get an official reply from hotel management on substandard facilities.

Fine Hotel on the outskirts

Classificação TripAdvisor 4.0/5

anthonyf280 Couples - 02/07/2019 Avaliação certificada TripAdvisor

After our 1st hotel for our week in Paris, which was to be one of the hottest on record, did not have A/C...we scrambled to find a hotel with the necessary amenities (and seriously, A/C should be a listed amenity Hotwire?!?!?!?!). We stayed at Mercure Port de Versailles to start the vacation so we knew it wasnt going to be a safe selection. Breakfast is great, everything you need and some really good fresh squeezed OJ, good streaky bacon, Nespresso, Cappuccino, great baguettes, cured meats. Only downer was the lack of cheese selection but thats being nitpicky. The best way to get to all the sites in Paris is to take the 125 Bus at the corner to the Gentile RER-B station...the go to the necessary stops you need (Denfert-Rochereau, Sant Michel-Notre Dame, Gard du Nord, etc.). Ther are some legit good places to eat withing walking distance to the hotel...Monterosso is great italian. Franprix grocery next door is a great amenity as well. No complaints about our stay.

Paris visit

Classificação TripAdvisor 4.0/5

ringo559 Solo travel - 18/04/2019 Avaliação certificada TripAdvisor

Went into room found clean and tidy , had a quick shower then out to a meeting. Back later on and when using sink in bathroom water not draining away , went to receiption to ask for a maintenance man, non available as weekend . Lady at reception very good gave me another room straight away and just across the alleyway form my original room so no hassle , all good

Good Hotel

Classificação TripAdvisor 4.0/5

Roam651422 Family - 06/01/2019 Avaliação certificada TripAdvisor

Good hotel, good rooms , good breakfast, helpful staff. Definitely one of their good hotels.Small walk to metro so its convenient. Very safe. Very good hair dryer !Just bring your own shampoo n conditioner

Hello, Thank you for your nice comment on your stay at the hotel! Please note that we also have conditionning shampooat your disposal at the reception , on request! :) We hope to see you again very soon. Regards, Marine Bonnet Guest Relations Manager

Not excellent not bad, just good

Classificação TripAdvisor 3.0/5

Nigel_AM85 Couples - 02/01/2019 Avaliação certificada TripAdvisor

It was a nice hotel but it's not simple to give an opinion for some reasons. The first day we had a nice guy at the accueil , the other days they were just regular. Each time to enter to the hotel we were invited to ring a bell and sometimes we had to wait to enter because they were busy to open. At the room we had a noise that came from the room up to ours. We don't know it it was problem with something or just the person in the other room. We had a bad smell coming from the bathroom time to time and the heaters dry to much the air at the room. The breakfast was nice enough, that's why we choose Mercure each time in Paris and that was ok. The location is regular too, the place was calm enough. I think they should renovate the hotel in many ways, i think they started doing that at the restaurant, but they should continue with the room that look a bit old.

Hello Mr. Angeles, We thank you for taking the time to write us after your stay at our hotel. Indeed, at the end of the year, as a security measure for our customers and our staff, we have put in place controlled access at the entrance of the hotel. The comfort and satisfaction of our guests is our priority, which is why we are renovating progressively the property. We are sorry for the odors problems you have encountered during your stay: this is a problem on which we are currently implementing corrective actions. We are happy to read that you enjoyed our breakfast and the quality of your welcome the first day. We hope that it was the same for the upgrade in privilege room. We hope (and we'll work for it!!) to do better the next time you come to visit us in Paris. Thank you again for the sincerity of your return. Regards, Marine Bonnet Guest Relations Manager

Quiet hotel

Classificação TripAdvisor 4.0/5

Teresa T Business - 07/05/2017 Avaliação certificada TripAdvisor

This was our first stay in France and we were here for a conference. This hotel was convenient to the metro and our conference sight. The staff was very attentive to our needs. My only complaint was that on a very rainy night there were no restaurants open within a short distance.

Dear Teresa, Thank you for your comment posted after your stay at Mercure Paris Porte d'Orleans. Your feedbacks and your confidence are a great satisfaction for our teams. The hotel is indeed located close to the T3a tram and the L4 metro. Concerning the restaurant, it is open in the evening from Sunday to Thursday included, from 7 pm to 10.30 pm. For the rest of the time, our Mshop remains at your disposal if you do not wish to leave the hotel because of the rain! :) We hope to see you soon in our establishment! Best regards, Marine Bonnet Revenue Manager

Tired hotel and poor service

Classificação TripAdvisor 2.0/5

FrenchJon Solo travel - 27/04/2017 Avaliação certificada TripAdvisor

I stayed for 3 nights over the weekend that included the 1st round of the Presidential election. For 2 of those nights, the restaurant didn't open (no reason given) and one day my room was not cleaned. I think this probably says enough.

Dear host, Thank you for taking the time to tell us about your stay. As stated on all reservation channels, our restaurant is closed on Saturday and Sunday evenings. We are sorry to read that you were not informed. As for cleaning of the room: it is cleaned every day unless you put a "do not disturb" sign on the door handle. In this case, it is always possible to ask for cleaning of the room later in the day. We hope you will trust us again on your next visit. Regards, Marine Bonnet Revenue Manager

No Customer Recognition

Classificação TripAdvisor 2.0/5

theodort322 Business - 28/11/2016 Avaliação certificada TripAdvisor

Building works were going on, and the environment was dusty and unpleasant, but no acknowledgement was given of this.I have stayed at this hotel on approximately 10 occasions over the past 18 months. Now as a loyalty card holder I don't specifically expect any preferential treatment, but I recognise all of the staff when I enter the lobby, but still get treated as if it is the 1st time they have seen me. As a frequent traveller, a basic 'welcome back' is always appreciated, but never forthcoming here. There was also no water in my room.

Dear Guest, Thank you for taking the time to write to us after your stay at Mercure Paris Porte d'Orléans. We are sorry that the service did not live up to your expectations, and we ask you to accept our most sincere apologies. Be assured that Sarah, at the reception, has communicated your feelings to the entire new team of receptionists. We really hope to see you again very soon to convince you of our quality of service, so that you "feel welcome" back! :) Again, thank you for your comments and hope to regain your confidence in a future stay. Best regards, Marine Bonnet Revenu Manager

Clean, well-equipped rooms - super breakfast

Classificação TripAdvisor 5.0/5

PappaJap Family - 21/07/2016 Avaliação certificada TripAdvisor

The rooms are smal but well-equipped and very clean. Beed is super. Friendly and helpsome staff. Really good breakfast, with a good mixture of North American, Continental and French elements. The neighborhood is nice and quiet and it takes ~30 minutes to get into the city center by Metro. The parking lot was closed on the last day of our stay, so we had to park a blocks away

Dear host, Thank you for taking the time to write a comment on our establishment. A big thank you for your kind words on our teams and different services of our hotel. Be assured that we will pass on the message to them.We really appreciate your comments regarding our breakfast and bedding. We present our apologies for the closing of the parking that took place during your previous stay. We are currently conducting work to provide a quality service for your next stay (renovation of parking lot). We hope to regain your confidence in a future visit to Mercure Paris Porte d'Orleans. Best regards, Marine Bonnet Revenue Manager

Comfortable Stay

Classificação TripAdvisor 4.0/5

blarnnie Family - 04/01/2016 Avaliação certificada TripAdvisor

Nice size room with comfortable bed, good TV and shower. 10 minute walk to Metro but if you're driving there is a good sized car park on site which is a reasonable price for central location. ( £15 for 24 hours). Friendly and attentive staff eg providing without asking at our 2nd breakfast something which we had requested on our first morning.

Great budget hotel!

Classificação TripAdvisor 5.0/5

savmac04 Business - 27/07/2015 Avaliação certificada TripAdvisor

Stayed here on business in Paris last week - chose it over Novotel as at least 80 Euro cheaper for 4 nights + breakfast. Very nice quiet, comfortable rooms, aircon very quiet even when on level 2 and was able to sleep through. Tried one evening meal which was better than some good restaurants tried in centre. Even a goodie bag on check in which was nice touch. Will definitely look to use Mecure again in future!

Dear client , What a pleasure to read your review ! I am deeply happy to see that all of our services met your expectations ! We are looking forward to welcome you again at the Mercure Paris Porte d'Orleans. Best regards, Serge LENORMAND Director Mercure Paris Porte d'Orleans

Not a great experience

Classificação TripAdvisor 2.0/5

Chris S Business - 08/12/2014 Avaliação certificada TripAdvisor

The room smelt of bad drains and the food in the restauraunt was mediocre at best. The burger was cold and the starter didn't taste of much at all. There are great restaurants around and about the hotel so that will be my choice next time I am in the area.

December 2013

Classificação TripAdvisor 4.0/5

Sam A Business - 20/12/2013 Avaliação certificada TripAdvisor

It has been a while since I last stayed here and some changes were noticed, in particular the variety offered at breakfast has been reduced. The room was fine and the complimentary bottle of water appreciated. As a personal preference I would have preferred a bath, but the shower was fine.

Dear Sam, Thank you for taking the time to write your impressions about your stay. My team and I are working on organizing the buffet breakfast and the products to offer our clients. I inform you that we have rooms with bath. I noted your desire and I assure you that we will do everything possible during your next visit to allocate you a room with a bath. Thank you Sam and I hope to welcome you in Mercure Paris Porte d'Orléans during your next stay in Paris. Best regards,

Pleasant surprise

Classificação TripAdvisor 4.0/5

Andre C Business - 05/05/2013 Avaliação certificada TripAdvisor

2 nights stay for a business trip. Hotel conveniently located along the Peripherique. My room was larger than I am used to in Paris, which was a pleasant suprise, and it is just a short walk to the metro. Good value for money.

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