Mercure Birmingham West Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 617 reviews

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Description

Hotel extras

  • Modern restaurant and bar area with popular live sports channels

  • Leisure centre with pool, sauna, steam room and gym

  • Pet-friendly

  • Perfectly located just off the M5 with onsite car park with space for up to 300 vehicles

  • Conference venue with 17 meeting rooms

Our accommodation(s)

Hotel location

Mercure Birmingham West Hotel

Birmingham Road
B70 6TU WEST BROMWICH
United Kingdom

GPS:52.513438, -1.976012

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurant 1896

Restaurant 1896 offers a welcome atmosphere and eclectic menu of international delights. Start your day with a breakfast buffet, or finish off the evening by choosing from a menu of the best British and International cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  617 reviews

TripAdvisor Rating  4.5/5  345 reviews

Certificate of excellence 2024

All good

TripAdvisor rating 5.0/5

Andy B TripAdvisor review

I enjoyed my stay at the hotel. The staff were very helpful and friendly,particularly Yvonne and Mairita on reception. Also,the restaurant and cleaning staff were really nice too.

What a great experience

TripAdvisor rating 5.0/5

Curiosity66233575769 TripAdvisor review

What a great place and Maurita was amazing she went above and beyond and the food was great place was nice and tidy defo come back again. Thank for the great service

Great customer service

TripAdvisor rating 5.0/5

scurrill Business - TripAdvisor review

Kelly has been an excellent host during my course on site. She has been attentive, helpful and pleasant. Kelly works hard to maintain the standards of the hotel and shows dedication to her work, delivering high levels of customer service at all times.

A great place for a massage and a coffee after.

TripAdvisor rating 5.0/5

Sharon B TripAdvisor review

Had a fabulous massage with Anita, followed by an Americano in the lounge served by lovely Evisa. A relaxing experience.

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Only stayed for one night and found all staff friendly and efficient particularly the reception who I interacted with mostly. Excellent well cooked breakfast. Would have been 10/10 if there was not an additional car parking charge for hotel guests.

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Other web-users rate our hotel

  • 322 reviews 7.8/10 Location
  • 961 reviews 6.4/10 Room
  • 825 reviews 8.6/10 Service
  • 34 reviews 6.1/10 WiFi
  • 475 reviews 6/10 Cleanliness
  • 333 reviews 7.4/10 Breakfast
  • 206 reviews 5.9/10 Value
  • 157 reviews 6.7/10 Wellness Area

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