Mercure Danang French Village Bana Hills 4 stars

Customer review rating (ALL Rating) 4.0/5 561 reviews

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Mercure Danang French Village Bana Hills - Image 1
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Mercure Danang French Village Bana Hills - Image 4
An Son, Hoa Son Commune, Hoa Vang District, 0 DANANG, Vietnam

Description

Hotel extras

  • Accessible by cable car only to hotel between 8am-4.30pm

  • Free check-in at Golden Bridge, a 150-metre-long pedestrian bridge in Banahills

  • Enjoy cable car ticket prices offer from VND 545,000/adult. It is subject to change yearly.

  • A myriad of recreational and relaxing activities available

  • Enjoy 4 seasons in a day, typical sunrise and romantic sunset in panorama view from the top

Our accommodation(s)

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Hotel location

Mercure Danang French Village Bana Hills

An Son, Hoa Son Commune, Hoa Vang District
0 DANANG
Vietnam

GPS:15.997454, 107.988289

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  561 reviews

TripAdvisor Rating  4.4/5  2,533 reviews

Maison Du Roi Danang French Village

TripAdvisor rating 5.0/5

Dennis L TripAdvisor review

Had dinner with my family at Maison Du Roi restaurant. We were seated at the balcony with the very nice view. They served really nice food, good value for money. The staff, Dulcie, Thuy Tien inter, Tiger are very accomodating and friendly. I highly recommend this place.

Bonjour, Xin Chào! Dear Valued Guest, Thank you very much for your wonderful review. We are delighted to hear that you and your family enjoyed your dinner at Maison Du Roi, especially the balcony with its beautiful view. It’s great to know that you found the food delicious and good value for money, and that Dulcie, Thuy Tien, and Tiger provided friendly and accommodating service. We will make sure to share your kind words with them—they will be thrilled! Your recommendation means a lot to us, and we look forward to welcoming you and your family back for another memorable dining experience soon. Warm regards, Guest Experience Team

Like in some Magic World … Love it!

TripAdvisor rating 5.0/5

joannawU7022WW TripAdvisor review

Great expereience! We didn’t expected something like this. It’s completely extraordinary. The first adventure is to Take a ride with cable car:) You have seven mercure hotel buildings in the small „city” and many palaces and castles. You can go with cable car to see the famous golden bridge or Take a train to the moon kingdom. It’s like Disleyland. You have so many options what to do. The Staff was very friendly and they really Take care of us. Miss Caroline from front desk was our first contact. The room in the main Paris building with the view on the „red ball”statue and church was amazing. The atmosphere especially when it’s almost dark is magic! You have to see the light and feel it.

Bonjour, Xin Chào! Dear Valued Guest, Thank you very much for sharing such a beautiful and heartfelt review. We are truly delighted to know that your stay felt “like a Magic World” and exceeded your expectations. Your description perfectly captures the unique charm and atmosphere of Ba Na Hills, and we are so pleased that you were able to fully enjoy the adventure—from the cable car journey to the Golden Bridge and the Moon Kingdom. It is wonderful to hear that you appreciated the layout of our hotel buildings, the surrounding palaces and castles, and the variety of activities available, making your experience feel truly extraordinary. We are especially happy that you enjoyed your room in the Paris building, with its stunning view of the Red Ball statue and the church—particularly during the magical moments at dusk. Your kind words about our team mean a great deal to us. We will be sure to share your compliments with Miss Caroline at the Front Desk, who will be very proud to know she made such a positive first impression. Taking good care of our guests is always our top priority. Thank you once again for your lovely recommendation. We sincerely hope to welcome you back soon for another magical and unforgettable stay. Warm regards, Guest Experience Team

Not worth it !

TripAdvisor rating 2.0/5

NCG_blr TripAdvisor review

Room was not maintained properly as rainwater was continuously seeping in through wall. Not a single person at the reception of the building where we were staying (Lyon). Food - very very limited options, really! Not a single staff member to guide you to the hotel, from the cable car at Golden bridge where we were dropped. No one to take the luggage! We wasted 2 hours in the middle of the route with No Help ! Husband had to go all the way to the top and request the hotel to send a person to guide us and help with the bags! Similar situation with many people there! Only solace was the coffee we bought once we were inside the premises! Highly understaffed! Checking out was a hassle too! You've got to wait an hour for anyone to come after requesting. But to check the room for damages after leaving, they'll immediately send someone. Not worth staying !

Bonjour, Xin Chào! Dear Valued Guest, Thank you for taking the time to share your feedback. We are truly sorry to learn about the disappointing experience you had during your stay, and we sincerely apologize for the inconvenience and frustration this caused you and your husband. We are very concerned to hear about the room condition, particularly the rainwater seeping through the wall, as well as the lack of on-site reception support at the Lyon building. This is certainly not the level of comfort or service we aim to provide, and your comments have been shared with our management and engineering teams for immediate review and corrective action. We also deeply regret the difficulties you faced upon arrival, especially the absence of staff assistance from the cable car station, the lack of guidance, and the challenges with luggage handling. Waiting for help along the route is understandably upsetting, and we are sorry that you had to go through such an exhausting experience. Your feedback highlights an important gap in coordination and staffing, which we take very seriously. Regarding dining options and the overall staffing situation, we acknowledge your concerns and apologize for not meeting your expectations. We understand how these shortcomings impacted your stay, including the delays during check-out, and we regret that this added further inconvenience to your departure. While we are glad to know that you were at least able to enjoy a moment of comfort with the coffee once inside the premises, we fully understand that this does not make up for the overall experience you described. Thank you again for bringing these matters to our attention. Your feedback is invaluable and will help us improve our services and guest support moving forward. We truly regret that your stay did not reflect the experience we strive to deliver and hope you will accept our sincere apologies. Warm regards, Guest Experience Team

It was great experience

TripAdvisor rating 5.0/5

Hassan N TripAdvisor review

My wife and I had a great experience at La Table in the Mercure Hotel. We both ordered the beef burger, and it was delicious—well cooked, juicy, and full of flavor. The service made our visit even better. Helen and Petter were very friendly, attentive, and professional. They made us feel welcome and took great care of us throughout the meal. Overall, it was a wonderful dining experience, and we truly enjoyed our time there. We would definitely recommend La Table and look forward to coming back again.

Dear 428hassann, Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you and your wife had a great dining experience at La Table and that you enjoyed the beef burgers. It is especially rewarding to know that the quality of the food and the service met your expectations. Your kind words about Helen and Petter have been shared with them and the team. They will be very happy to know that their friendliness, attentiveness, and professionalism made your visit even more enjoyable. Thank you once again for your recommendation. We truly look forward to welcoming you back to La Table and Mercure Danang French Village Bana Hills in the near future. Warm regards, Mercure Danang French Village Bana Hills Management Team

Great Experience!!

TripAdvisor rating 5.0/5

Sambit B TripAdvisor review

We had pasta in L'ÉTable, the portion and taste was really good and our waitress Farah was really patient and helpful. Great experience overall

Dear sambitb2026, Thank you very much for sharing your great feedback with us. We are delighted to hear that you enjoyed the pasta at L’ÉTable and were satisfied with both the portion and taste. Your kind words about Farah being patient and helpful have been shared with her and the team, and they will be truly encouraged by your recognition. Thank you once again for your kind review. We look forward to welcoming you back to Mercure Danang French Village Bana Hills soon. Warm regards, Mercure Danang French Village Bana Hills Management Team

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Other web-users rate our hotel

  • 2,208 reviews 8.6/10 Location
  • 5,022 reviews 7.4/10 Room
  • 7,849 reviews 8.6/10 Service
  • 44 reviews 6.6/10 WiFi
  • 3,704 reviews 9.1/10 Food
  • 1,750 reviews 4.5/10 Comfort
  • 1,719 reviews 9.1/10 Breakfast
  • 1,457 reviews 7.8/10 Cleanliness

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