Novotel Southampton 4 stars

Customer review rating (ALL Rating) 4.3/5 1,177 reviews

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1 West Quay Road, SO15 1RA SOUTHAMPTON, United Kingdom

Description

Hotel extras

  • City centre location close to Southampton train station and cruise terminals

  • Onsite car park

  • Leisure facilities including a gym

  • Family and pet-friendly room options

  • Modern restaurant serving breakfast, lunch and dinner

Our accommodation(s)

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Hotel location

Novotel Southampton

1 West Quay Road
SO15 1RA SOUTHAMPTON
United Kingdom

GPS:50.904846, -1.414687

Telephone
Fax +44 23 8022 2158

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening entertainment or relax and unwind.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,177 reviews

TripAdvisor Rating  3.8/5  2,545 reviews

Customer review rating 4.0/5

Karen H. Couples - Confirmed reviews ALL

Overnight stay , everything fine

Dear Karen H., Thank you so much for your positive review, We are thrilled to hear you have a pleasant stay with us. We are looking forward to welcoming you again for another stay. Warmest Regards, Maëva Latchoumanin Front Desk Team Member Novotel Southampton

Customer review rating 4.0/5

Mark K. 1. -. C. E. L. Couples - Confirmed reviews ALL

The food was good at our Xmas Do , the big issue we had need more staff behind the bars and not much drinks to chose from , as most of my staff were asking for drinks and being told run out

Dear Mark K., Thank you for your feedback regarding your recent experience at our Christmas event. We are pleased to hear that you enjoyed the food. However, we acknowledge your concerns about the bar service and drink selection. Your comments will be taken into consideration for future events. We sincerely apologize Best wishes, Angie Novotel Southampton

Customer review rating 4.5/5

Simon P. Couples - Confirmed reviews ALL

We had a great one nighter. The staff were so accommodating, gave us a room so we could watch our cruise liner arrive and dock and generally were very helpful. Dinner was more than adequate and checkout was seamless. Well done Novotel.

Dear Simon P., Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed the location, found our staff accommodating, and had a seamless checkout experience. Your kind words will be shared with the team. Best regards, Angie Novotel Southampton

Customer review rating 5.0/5

Emma O. Friends - Confirmed reviews ALL

We really enjoyed our stay at Novotel and wanted to mention Catherine in particular. Friendly and accommodating and really went above and beyond. A brilliant asset to the hotel and perfect person for first impressions!

Dear Guest, Thankyou so much for leaving a review , we really appreciate you taking the time out to do this. We are very happy that you found your stay to be so good, and we look forward to you coming back one day , and thankyou for personally mentioning me , i really appreciate that, all of our staff do our best to make people feel welcome, happy christmas and new year to you Kind regards Catherine Swinfield Novotel Southampton

Customer review rating 3.5/5

Anthony F. Solo - Confirmed reviews ALL

A great nights stay, only downside was housekeeping letting themselves into the room without knocking.

Dear Anthony F., Thank you for your feedback regarding your recent stay. We appreciate your positive comments about our location. We sincerely apologize for the inconvenience caused by housekeeping entering your room without prior notification. Your experience is important to us, and we will take your comments into consideration. We will be investigating with our team. Once again we are very sorry Best regards, Angie Novotel Southampton

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Other web-users rate our hotel

  • 776 reviews 9.4/10 Location
  • 1,202 reviews 5.9/10 Room
  • 1,017 reviews 8.5/10 Service
  • 15 reviews 5.4/10 WiFi
  • 647 reviews 5.2/10 Comfort
  • 423 reviews 7/10 Breakfast
  • 416 reviews 6.7/10 Cleanliness
  • 285 reviews 4.8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.