Novotel Madrid Center bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 3.321 ulasan

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Deskripsi

Keistimewaan hotel

  • Kamar Family dengan WIFI dan AC

  • Teras dan rooftop yang baru saja direnovasi dan diperluas. Keindahan cakrawala Madrid.

  • Layanan medis jarak jauh dengan konsultasi medis gratis.

  • 5 menit dari taman El Retiro dan 3 km dari Paseo del Prado

  • Halte bus, deretan taksi, stasiun metro dan kereta dekat dari hotel.

Akomodasi kami

Lokasi hotel

Novotel Madrid Center

O Donnell 53
28009 MADRID
Spanyol

GPS:40.421618, -3.672168

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

EAT BAR

Di Eat Bar Novotel, nikmati hidangan yang berpusat pada hasil bumi setempat namun masih tetap menghadirkan jiwa kosmopolitan kota Madrid. Menu menyajikan beragam hidangan sederhana namun autentik dalam lingkungan yang santai.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.5/5  3.321 ulasan

Peringkat TripAdvisor  4.2/5  2.698 ulasan

Needs improvement

Catatan Tripadvisor 3.0/5

Charlie G Ulasan TripAdvisor tersertifikasi

rude service, rooms ok , could be better in terms of cleaning. we are Accor costumers and we have some expectation from Novotel hotels but this one was disappointing.

Dear Charlie, Thank you for sharing your feedback regarding your recent stay. I apologize for the service and cleaning issues you encountered, as we strive to meet our guests' expectations. Your comments will be taken into consideration to enhance our services moving forward. Best regards, Novotel Madrid Center

Because people like Yuri, traveling feels special

Catatan Tripadvisor 5.0/5

Irakli E Ulasan TripAdvisor tersertifikasi

From the moment I arrived, the front desk staff made me feel welcome and valued. Check-in was smooth, efficient, and handled with genuine warmth and professionalism. Every member of the team went above and beyond to ensure my stay was comfortable and enjoyable. The hotel itself was spotless, beautifully maintained, and had a relaxing atmosphere. The staff’s attention to detail and willingness to help with any request truly made the experience stand out. A special thanks to Yuri at the reception for his amazing attitude and help throughout my stay. He was polite, friendly, and always ready to assist — from check-in to giving great local tips. Yuri is also a truly kind person who always finds a moment to talk and make you feel at home. He made my stay much better!

Dear Irakli E, Thank you for taking the time to share your positive experience at Novotel Madrid Center. We are delighted to hear that you felt welcomed and valued from the moment you arrived, and that our front desk staff, particularly Yuri, contributed to your enjoyable stay. It is gratifying to know that our dedication to maintaining a spotless environment and providing a relaxing atmosphere resonated with you. We pride ourselves on our team’s attention to detail and their commitment to ensuring that each guest's needs are met. Your kind words about Yuri's professionalism and warmth will certainly be shared with him and the rest of our team, as they strive to make every guest feel at home. Thank you once again for your feedback, and we look forward to the opportunity of welcoming you back in the future. Best regards, Novotel Madrid Center

Hotel rooms good, meeting rooms below average, AV support poor

Catatan Tripadvisor 4.0/5

45moniqued Ulasan TripAdvisor tersertifikasi

Comfortable bed, good bathroom, good shower. Breakfast was very luxerious, many choices, warm and cold, cheeses, bread, fresh fruit, smoothies and much more. Rooms were quite expensive, 800E for 3 nights (breakfast included). Meeting rooms were at minus one, no daylight, no athmosphere. AV support was poor despite presence of TV screens. No online meeting possible because there was no microphone connected. Food was excellent.

Dear Monique, Thank you for sharing your feedback regarding your recent stay at Novotel Madrid Center. We are pleased to hear that you enjoyed the comfort of your room, the luxurious breakfast selection, and the quality of our food. However, we regret to learn that the meeting room facilities did not meet your expectations, particularly concerning the AV support and overall atmosphere. Your comments will be noted as we strive to enhance our services. We appreciate your insights and hope to have the opportunity to welcome you back in the future. Best regards, Novotel Madrid Center

Yuri made the biggest impact on the wonderful impression about this Novotel

Catatan Tripadvisor 5.0/5

smvls Ulasan TripAdvisor tersertifikasi

A good hotel in a great location. Very convenient for getting anywhere. Special thanks to Yuri, who was incredibly welcoming and warm.

Great first time vist to Madrid

Catatan Tripadvisor 5.0/5

Mike_Balt Ulasan TripAdvisor tersertifikasi

The staff is super helpful and friendly, the bar/ restaurant food was really good, I usually avoid eating at the hotel, but it was very good and priced to be nice

Dear Mike, Thank you for your kind words about our staff and the dining experience at our hotel. We are delighted that you enjoyed your stay and the food exceeded your expectations. We look forward to welcoming you back in the future. Best regards, Novotel Madrid Center

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.567 ulasan 8.9/10 Lokasi
  • 1.881 ulasan 6.9/10 Kamar
  • 1.728 ulasan 8.7/10 Pelayanan
  • 40 ulasan 2.3/10 Internet
  • 1.103 ulasan 5.6/10 Kenyamanan
  • 987 ulasan 8.8/10 Sarapan
  • 666 ulasan 7.5/10 Kebersihan
  • 410 ulasan 3.5/10 Kesepadanan nilai

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