Mercure Madrid Centro bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 1.169 ulasan

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Deskripsi

Keistimewaan hotel

  • Hotel bintang 4 yang tenang di pusat Madrid

  • Kurang dari 10 menit dari museum, stasiun Atocha, dan metro

  • Kamar ber-AC berkapasitas hingga 3 orang dan suite dengan teras

  • Tersedia tempat parkir. Hewan peliharaan tidak diizinkan

  • Dekat dari Retiro Park dan Botanical Garden

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid
Spanyol

GPS:40.4139175, -3.6944082999

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  1.169 ulasan

Peringkat TripAdvisor  3.9/5  1.315 ulasan

Sertifikat keunggulan 2024

A good match for discovering Madrid

Catatan Tripadvisor 5.0/5

JeanMichelZH Couples - Ulasan TripAdvisor tersertifikasi

Perfect location

Catatan Tripadvisor 5.0/5

KEVIN R Couples - Ulasan TripAdvisor tersertifikasi

Dear Kevin, Thank you very much for taking the time to share your positive feedback about your recent stay at the Mercure Madrid Centro. We are delighted to hear that you enjoyed our perfect location, clean and comfortable rooms, and especially our friendly and helpful staff. It is our utmost priority to provide a pleasant experience for our guests, and we are thrilled that you found our breakfast to your liking and appreciated the proximity to local attractions and restaurants. Your kind words motivate us to continue delivering high-quality service, and we look forward to welcoming you back on your next visit to Madrid. Warm regards,

Very well located and quiet hotel

Catatan Tripadvisor 4.0/5

Swissdiver Ulasan TripAdvisor tersertifikasi

Dear guest, Thank you for taking the time to share your experience at Mercure Madrid Centro. We greatly appreciate your positive feedback regarding our prime location and the tranquility of our hotel, which is indeed a valuable asset in the bustling city center. We are pleased to hear that you enjoyed the warm welcome upon your arrival and that your stay was satisfactory overall. Your suggestion about including an espresso machine in the room is valuable to us, and we will certainly take it into consideration as we continually strive to enhance our guest experience. We regret to hear that the coffee in our breakfast room did not meet your expectations and will review our offerings to ensure a better experience for all our guests in the future. Thank you once again for your feedback. We would be delighted to welcome you back on your next visit to Madrid. Warm regards,

A Nightmarish Stay: Beware of This Hotel’s Infestation

Catatan Tripadvisor 1.0/5

Nermein L Ulasan TripAdvisor tersertifikasi

Dear guest, Thank you for taking the time to share your feedback regarding your recent stay at the Mercure Madrid Centro. We sincerely apologize for the experience you described and appreciate your loyalty as an Accor Gold member. We want to assure you that we uphold rigorous hygiene and sanitation protocols to maintain the highest standards of cleanliness throughout our property. Your experience is certainly not reflective of these standards and is the first of its kind reported to us. We have thoroughly investigated the situation you described, and we are deeply sorry for any discomfort caused. As a gesture of goodwill, we processed a partial refund for your stay and extended a significant discount for any future visit. We hope you might give us another opportunity to provide you with the quality experience you expect and deserve. We truly value your feedback, as it allows us to continually improve our services for all guests. Should you wish to discuss this matter further or have any other concerns, please do not hesitate to reach out to us directly. Thank you for your understanding, and we hope to welcome you back in the future for a much more satisfying experience. Sincerely,

Good stay

Catatan Tripadvisor 4.0/5

Auntyemm Ulasan TripAdvisor tersertifikasi

Dear guest, Thank you for taking the time to share your positive feedback regarding your recent stay at Mercure Madrid Centro. We are delighted to hear that you enjoyed our ideal location, clean and comfortable accommodations, and our breakfast offerings. We appreciate your kind words about our reception staff. Providing helpful and friendly service is a priority for us, and it’s wonderful to know that our team made a positive impression during your visit. We also acknowledge your comments regarding occasional noise from neighboring rooms. We will take your feedback into consideration as we continually strive to enhance our guests’ experience. It would be our pleasure to welcome you back on your next visit to Madrid. Thank you once again for your kind review. Warm regards,

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 741 ulasan 9.6/10 Lokasi
  • 678 ulasan 6.6/10 Kamar
  • 786 ulasan 9/10 Pelayanan
  • 62 ulasan 1.5/10 Internet
  • 414 ulasan 4.8/10 Kenyamanan
  • 390 ulasan 7.8/10 Sarapan
  • 210 ulasan 8/10 Kebersihan
  • 20 ulasan 4/10 Minuman

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