Novotel Madrid Las Ventas bintang 4

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.167 ulasan

Novotel Madrid Las Ventas - Image 1
Novotel Madrid Las Ventas - Image 2
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Novotel Madrid Las Ventas - Image 4

Deskripsi

Keistimewaan hotel

  • Bus langsung ke Puerta del Sol dan 9 menit berjalan kaki dari Metro

  • Kamar Family (tambahan 2 anak berusia maksimal 16 tahun gratis)

  • Minibar gratis di Kamar Executive jika Anda memesan di situs web kami

  • Kolam renang buka dari 15 Mei hingga 15 September

  • Mengizinkan hewan peliharaan, reservasi harus dilakukan sebelum kedatangan

Akomodasi kami

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Lokasi hotel

Novotel Madrid Las Ventas

Albacete 1, Esquina avenida de badajoz
28027 MADRID
Spanyol

GPS:40.441433, -3.657524

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Restaurante Insolito

Hidangan paduan Mediterania-Oriental yang lezat dengan bahan-bahan segar dilengkapi pemandangan luar biasa dari teras. Bersantailah sambil menikmati koktail khas di area bar sambil menonton acara pertandingan di TV.

Pesan

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Cari tahu selengkapnya

Peringkat ALL  4.6/5  1.167 ulasan

Peringkat TripAdvisor  4.3/5  193 ulasan

Sertifikat keunggulan 2025

Nice Room and an Excellent Restaurant

Catatan Tripadvisor 5.0/5

Joseph-2000-2000 Ulasan TripAdvisor tersertifikasi

This hotel is located in a quieter area of Madrid. It has an excellent restaurant having a lot of dishes prepared on charcoal: I liked the food very much. I got a very nice room with a very good view. The staff was very helpful when I was in need.

Appalling response to urgent lost-passport situation

Catatan Tripadvisor 1.0/5

tintina2001 Ulasan TripAdvisor tersertifikasi

We accidentally left a passport bag (4 passports + 2 U.S. green cards) in the locker. We called ~50 times—no answer. When we reached the front desk, they said only the housekeeping manager could handle lost items and refused to assist, despite us providing a designated local contact with ID who was already en route. We explained that our family—including two young children—would be stranded without these documents. Still no action. Only after threatening to involve the police did the hotel retrieve the bag. This was a clear failure of duty of care, basic responsiveness, and common sense. Travelers should expect timely, compassionate help in emergencies; we received the opposite.

Disappointed

Catatan Tripadvisor 2.0/5

GlobeTrotting452995 Ulasan TripAdvisor tersertifikasi

Kept getting locked out of my room, 3 trips back/forth to refresh the key. The hotel itself lacks character. Pool was busy and not smoke-free. It’s far from a metro connection or sights of interest.

Underwhelming and disappointing

Catatan Tripadvisor 2.0/5

NZTraveller20 Ulasan TripAdvisor tersertifikasi

Completely underwhelmed by our stay at this hotel. It's advertised as Novotel but it's actually Ibis on the first couple of floors and Novotel above but with combined facilities. The check in is bizarre with no desk meaning if the staff don't welcome you, which they don't, you are just left standing. Our credit card was taken on check in but we couldn't charge anything back to our room. We still don't understand why. We had one meal here only and we completely ignored waiting for a menu even though we'd had a couple of drinks on the outside terrace during the afternoon. The average meal arrived but we had to ask for cutlery. If you are an Accor customer that appreciates a Novotel standard then don't stay here. Its only saving grace was that the room was comfortable and the air conditioning and shower worked well. Also, if you're here as a tourist, this hotel is 30 minutes away from the main attractions by bus and there are no decent restaurant options around the hotel to eat at.

Great family friendly hotel

Catatan Tripadvisor 5.0/5

Simona T Ulasan TripAdvisor tersertifikasi

We had a fantastic stay at Novotel Madrid City Las Ventas! The hotel is perfect for families—spacious, clean, and welcoming. The staff provided excellent service throughout our stay, always kind and ready to help. Our room was spotless and very comfortable, and the breakfast was exceptional—a great selection of fresh, tasty options that both adults and kids enjoyed. The atmosphere is relaxed and family-friendly, making it an ideal choice for anyone traveling with children.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 678 ulasan 7.4/10 Lokasi
  • 905 ulasan 7.7/10 Kamar
  • 1.285 ulasan 9.3/10 Pelayanan
  • 23 ulasan 9.3/10 Internet
  • 669 ulasan 8.9/10 Sarapan
  • 430 ulasan 7.6/10 Makanan
  • 423 ulasan 8.6/10 Kebersihan
  • 276 ulasan 8/10 Fasilitas

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