ibis Milano Centro 3 stars

Customer review rating (ALL Rating) 4.2/5 2,877 reviews

Best price
guarantee
ibis Milano Centro - Image 1
ibis Milano Centro - Image 2
ibis Milano Centro - Image 3
ibis Milano Centro - Image 4
Via Finocchiaro Aprile 2, CIN: IT015146A12HOLV2MZ, 20124 MILANO, Italy

Description

Hotel extras

  • Close to the historic center public transportation: Tram 1 and Repubblica metro stop

  • Excellent bar service, ideal for aperitifs in the outdoor terrace or grab & go lunches

  • Close to Stazione Centrale, the Corso Buenos Aires shopping district, and the LGBTQ+ area

  • Free WIFI; business rooms for work events; pet friendly; gym

  • Paid indoor parking with limited spaces, cannot be reserved

Our accommodation(s)

Hotel location

ibis Milano Centro

Via Finocchiaro Aprile 2, CIN: IT015146A12HOLV2MZ
20124 MILANO
Italy

GPS:45.477978, 9.201672

Telephone
Fax +39 02 659 8026

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

LINEAUNO BISTRO

Currently unavailable

Enjoy our restaurant. Lineauno Bistrot was born as a tribute to the Milanese trattoria revisited in a modern key, in a space reminiscent of the street and urban imagery of the tram.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,877 reviews

TripAdvisor Rating  3.6/5  8,255 reviews

Excellent option for the city break!

TripAdvisor rating 5.0/5

Nana666 TripAdvisor review

We stayed at this hotel one night. The hotel was simple and nice. Our room was triple and big enough. The staff was very helpful. The breakfast was EXCELLENT!!! Very big variety!!! The tram stop was next to the hotel. Also they offer parking with 30€ per day.

Customer review rating 2.0/5

Paul G. Families - Confirmed reviews ALL

We were not provided the rooms we booked (one 25 sq m with double bed and single bed and one 17 sq m with double bed) and we were not told and only found out when opening the rooms that these were two 17 sq m with souble bed. When we came back to reception we were told we had been upgraded (coffee machine and carpet) but there were no twin room available in the aisle. Eventually we were given a 17 sq m twin room in another aisle where one of the two elevators were out of order. Other customers were also unpleased for other reasons and this relationship was not what we experienced so far with Ibis and Accor hotels, including in Italy.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Oliviero - Guest Relations Manager

Customer review rating 5.0/5

Pui Y. Y. Families - Confirmed reviews ALL

The staff very friendly

Dear Pui, Thank you for your positive feedback regarding the cleanliness and spaciousness of your room, as well as your kind words about our staff. We are delighted to hear that you enjoyed your stay and the view. Oliviero - Guest Relations Manager

Customer review rating 0.5/5

Raul N. Couples - Confirmed reviews ALL

Unfriendly staff - security, bar, restaurant, front desk. No coffee offered - whether free or paid before 6:30am. This is very bad speciallt because there us no cafe in the immediate visinity of the hotel. No upgrade and service usually extended to Platinum members.

Dear Raul, Thank you for your feedback. I regret that your experience with our staff did not meet your expectations. We strive to provide excellent service, and I appreciate you bringing these concerns to our attention. Regarding the coffee service, we do not offer coffee before 6:30 AM. Oliviero - Guest Relations Manager

Customer review rating 1.0/5

Rui M. Solo - Confirmed reviews ALL

It was the worst IBIS Hotel I've ever stayed, and I'm a Silver Client used to stay in many Accor Hotels around Europe for several years already.  Besides being crowded and noisy, it was expensive for the services provided. Breakfast food with no quality, no diversity, and bad presentation.  Food on the floor, broken glasses, because of the mess of so many people taking the breakfast at the same time. Old room furniture and weak pression in the water in the bath.  1 elevator not working and, worst of all, no inside stairs as an alternative and no sign of it. One has to exit by the emergency door to outside of the building and, only then, we have to discover the access to the inside stairs leading to the lobby. Amazing! Only asking at the Reception, and one of the employees went there with me to show it.  Very bad, and very dangerous, specially in a Hotel with so many rooms and so many people.  Because I had also a similar bad experience, 2 months ago, regarding the quality of the breakfast and the premises in a Novotel, also in Italy, I'm seriously considering in leaving Accor Group as a future choice to my stays.

Dear Rui, Thank you for sharing your feedback regarding your recent stay at ibis Milano Centro. I am sincerely sorry to learn that your experience did not meet your expectations. Concerning breakfast, I am sorry to hear that you found it lacking in quality and presentation. All our products are sourced from certified suppliers, and many items are prepared in-house by our kitchen team. Our breakfast selection includes scrambled and hard-boiled eggs, bacon, sausages, several varieties of cheese and cold cuts, vegetables, fresh and cut fruit, classic and Greek yoghurt, multiple types of croissants, as well as traditional Italian crostata pies and cakes, to name a few. With regard to the crowded conditions during breakfast, while we strive to manage guest flow as efficiently as possible, peak times can unfortunately be difficult to predict. For this reason, we display recommended time slots at reception and in common areas to help guests avoid the busiest periods. As for the elevators, I sincerely apologise for the inconvenience caused by the temporary outage, which was due to mandatory maintenance. Please note that staircases are clearly marked with signage in the corridors and at reception, as my colleague later demonstrated. I would also like to reassure you that the hotel is fully compliant with Italian safety regulations and international safety certifications, always ensuring the well-being of all our guests. We value your loyalty as a Silver Client of Accor and truly hope to regain your trust in the future. Your feedback is invaluable in helping us improve our services. Oliviero - Guest Relations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,629 reviews 9/10 Location
  • 3,335 reviews 4.9/10 Room
  • 2,475 reviews 8.2/10 Service
  • 87 reviews 4.1/10 WiFi
  • 1,856 reviews 3.6/10 Comfort
  • 1,428 reviews 8/10 Breakfast
  • 1,123 reviews 7.5/10 Cleanliness
  • 30 reviews 2.6/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Milan

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.