ibis Styles Mysuru 4 stars

Dear Mudugu C., Thank you for taking the time to share your detailed feedback regarding your recent stay at ibis Styles Mysuru. We are pleased to know that you had a comfortable stay overall. However, we sincerely apologize for the lapse in housekeeping service you experienced on the second day of your stay. We understand your disappointment on returning to your room and finding the pillows improperly arranged, the room not vacuumed, and the water bottles not replenished. This is certainly not the standard of housekeeping we strive to maintain. Your concerns have been shared with the Housekeeping team, and we will reinforce our room inspection and service standards to ensure such lapses are avoided in the future. We also sincerely regret that you did not receive a follow-up regarding the complaint you had registered. Effective communication and timely closure of guest concerns are equally important, and we will reinforce this with the concerned teams. Your feedback is invaluable to us as we continue to strive for excellence. We appreciate you bringing these concerns to our attention and hope to have the opportunity to provide you with a much-improved experience on your next visit. Kind Regards, Zenith U Operations Manager ibis Styles Mysuru

Dear Mahadevan N., Thank you for taking the time to share your wonderful feedback regarding your recent stay at ibis Styles Mysuru. We are delighted to know that you had an excellent experience and appreciated our pleasant ambience, comfortable beds, prompt service, and delicious food. Your perfect rating is truly encouraging and a great source of motivation for our entire team. It is always our endeavor to provide our guests with a comfortable, welcoming, and memorable stay, and we are pleased to know that we were able to meet your expectations. Your feedback is invaluable to us as we continue to strive for excellence. We look forward to welcoming you back to ibis Styles Mysuru for another wonderful stay. Kind Regards, Zenith U Operations Manager ibis Styles Mysuru

Dear Nikesh B., Thank you for taking the time to share your detailed feedback regarding your recent stay at ibis Styles Mysuru. We sincerely apologize for the inconvenience and disappointment you experienced regarding your full board meal plan. We completely understand your frustration, especially after being assured at check-in that both lunch and dinner could be accommodated the following day, only to receive different information later from our Food & Beverage team. Please accept our sincere apologies for the miscommunication between our associates. Providing our guests with accurate and consistent information is of utmost importance, and we regret that we fell short on this occasion. We understand that conflicting information resulted in an unpleasant experience and caused you to make alternative dining arrangements, which is certainly not the impression we wish to leave with our guests. Your feedback has been shared with both our Front Office and Food & Beverage teams. We will reinforce the importance of clear communication, proper coordination between departments, and ensuring that commitments made to our guests are consistent and accurately conveyed. Your feedback is invaluable to us as we continue to strive for excellence. We truly appreciate you bringing this matter to our attention and hope to have the opportunity to welcome you back to ibis Styles Mysuru and provide you with the seamless and enjoyable experience you rightfully expect. Kind Regards, Zenith U Operations Manager ibis Styles Mysuru

Dear Sudheer K. V., Thank you for taking the time to share your detailed feedback regarding your recent stay at ibis Styles Mysuru. We are pleased to know that your stay met your expectations overall and that you appreciated the friendliness of our team and the breakfast selection, offering a healthy mix of Eastern and Western cuisine. At the same time, we sincerely appreciate your constructive feedback regarding the professionalism of our team. Your observations have been shared with the concerned department, and we will continue to focus on training and development to ensure a more confident and seamless guest experience. We also regret that the condition of the carpets in our common areas and corridors did not meet your expectations. Please be assured that your feedback has been shared with our Housekeeping team for immediate attention and corrective action. We appreciate your comments regarding the Wi-Fi login process. Please note that complimentary Wi-Fi access across Accor hotels is provided through the **ALL – Accor Live Limitless** loyalty programme. Membership is free and offers a range of exclusive benefits, including complimentary internet access at participating Accor properties, member rates, reward points, and many other privileges. We understand that the registration process may not have been as convenient as expected, and we appreciate your feedback as we continue to enhance the overall guest experience. Your feedback is invaluable to us as we continue to strive for excellence. We truly appreciate your valuable insights and hope to have the opportunity to welcome you back to ibis Styles Mysuru for a more seamless and enjoyable stay. Kind Regards, Zenith U Operations Manager ibis Styles Mysuru

Dear Shradha D., Thank you for taking the time to share your detailed feedback regarding your recent stay at ibis Styles Mysuru. We are pleased to know that you were satisfied with your room and that you enjoyed your experience at our spa. However, we sincerely regret that several aspects of your stay did not meet your expectations. We apologize for the inconvenience caused by the uncomfortable sofa bed and the faulty light in your room. We understand how frustrating it must have been to make multiple calls before the issue was resolved. Please be assured that your feedback has been shared with our Engineering team to reinforce the importance of timely maintenance and prompt resolution of guest concerns. We also appreciate your valuable feedback regarding our breakfast offerings and service. We regret that the variety and overall dining experience did not meet your expectations during your two-day stay. Your comments regarding the menu selection, seating arrangements, and service have been shared with our Culinary and Food & Beverage teams for review as we continuously strive to enhance the quality, variety, and overall guest dining experience. Your feedback regarding the spa has also been noted and will be shared with the concerned team as we continue to improve our facilities and services. Your feedback is invaluable to us as we continue to strive for excellence. We truly appreciate your constructive comments and hope to have the opportunity to welcome you back to ibis Styles Mysuru for a significantly improved and more enjoyable stay. Kind Regards, Zenith U Operations Manager ibis Styles Mysuru