Grand Mercure Awaji Island Resort & Spa 5 stars

Customer review rating (ALL Rating) 4.1/5 2,128 reviews

Grand Mercure Awaji Island Resort & Spa - Image 1
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Description

Hotel extras

  • See the Naruto Strait whirlpools from nearby viewing points or take a boat tour.

  • Cool off in our outdoor pool with a kids' area. Open during summer season.

  • Enjoy an all-inclusive package, including breakfast, dinner and lounge with free flow drinks.

  • Relax in the outdoor bath and complete the onsen experience with a complimentary drink.

  • Witness the amber glow of ocean and sky melting together from the rooftop's KOHAKU Terrace.

Our accommodation(s)

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Room 1

Hotel location

Grand Mercure Awaji Island Resort & Spa

317, Fukurahei, Minamiawaji City
656-0503 HYOGO
Japan

GPS:34.24778, 134.69887

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  2,128 reviews

Customer review rating 4.5/5

Enoch C. Families - Confirmed reviews ALL

Thank you very much for choosing Grand Mercure Awajishima Resort & Spa and for sharing your wonderful review. We are absolutely thrilled to hear that you had an "amazing stay" and that you found our facilities and amenities to your liking. It is fantastic to know that every part of your 2-day journey—from the clean comfort of your room to our dining options and family-friendly activities like the game center, pool, and onsen—provided a fun and memorable experience.As you mentioned, our resort is ideally positioned close to many of Awajishima’s top local attractions, making it a perfect base for both relaxation and island exploration. Hearing that you had such a seamless and enjoyable vacation is the greatest reward for our entire team.We will continue to maintain our high standards of cleanliness and service to ensure that every guest enjoys a premium resort experience. We truly look forward to welcoming you and your family back for another amazing stay in the near future!

Customer review rating 3.0/5

Jie S. Couples - Confirmed reviews ALL

Thank you very much for choosing Grand Mercure Awaji Island Resort & Spa and for taking the time to share your detailed feedback. We are glad to hear that you enjoyed our stunning scenery and high-quality dining options.At the same time, we take your report regarding the room hygiene and the lack of internal communication extremely seriously. Discovering such a lapse under the sheets is entirely unacceptable, and we fully understand the psychological discomfort and exhaustion this caused, especially during your room move in the early morning.It is equally regrettable that our front desk manager was not informed of this incident by the time you checked out. As an international brand hotel, seamless communication and impeccable cleanliness are our core responsibilities. Your feedback has been shared directly with our senior management team, housekeeping department, and front-of-house supervisors to enforce stricter room inspection protocols and immediate internal reporting procedures.We are deeply grateful for your constructive insights, which are vital for our growth. Your experience will serve as a definitive turning point for us to elevate our service and hygiene standards. We hope to have the opportunity to welcome you back in the future to provide you with the flawless, premium experience you rightfully expect from our brand.

Customer review rating 5.0/5

Christopher V. B. C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Lily E. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Merian O. Families - Confirmed reviews ALL

Thank you very much for choosing Grand Mercure Awaji Island Resort & Spa and for taking the time to share your feedback. We are delighted to hear that you had a comfortable stay and enjoyed our dining options, as well as the cleanliness of your room. Your positive remarks are a great encouragement to our entire team. At the same time, we highly appreciate your constructive feedback regarding the need for a toilet deodorizer in the guest rooms. Providing a completely fresh and comfortable environment is one of our top priorities, and your practical suggestion helps us identify areas where we can enhance our guest experience. We will share your input with our housekeeping and management teams to review our room amenities and scent management for future improvements. Thank you once again for your valuable insights, which help us refine our hospitality. We look forward to welcoming you back for an even more seamless and pleasant stay on your next visit to Awaji Island.

Other web-users rate our hotel

  • 869 reviews 6.8/10 Location
  • 3,599 reviews 7.9/10 Room
  • 2,636 reviews 7.2/10 Service
  • 47 reviews 7.1/10 WiFi
  • 4,650 reviews 8.4/10 Food
  • 1,294 reviews 8.3/10 Wellness Area
  • 1,187 reviews 8.5/10 Bar
  • 1,017 reviews 8.7/10 Breakfast

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