Grand Mercure Lake Hamana Resort & Spa 5 stars

Customer review rating (ALL Rating) 3.9/5 1,657 reviews

Grand Mercure Lake Hamana Resort & Spa - Image 1
Grand Mercure Lake Hamana Resort & Spa - Image 2
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Description

Hotel extras

  • Our family-friendly resort in Lake Hamana has an outdoor pool with kids' area and lake views.

  • Head to the lake for a fishing trip. During the summer, you can go night fishing.

  • The only ropeway in Japan that crosses a lake, the Kanzanji Ropeway is a short drive away.

  • Enjoy indoor or outdoor onsen experiences at our hot spring hotel in Lake Hamana.

  • Our premium hotel in Lake Hamana offers a variety of contemporary rooms and suites.

Our accommodation(s)

Hotel location

Grand Mercure Lake Hamana Resort & Spa

4396 ‐1, Yamazaki, Yutocho, Chuo ku, Hamamatsu shi
431-0101 SHIZUOKA
Japan

GPS:34.70883, 137.61514

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,657 reviews

Customer review rating 5.0/5

Marzena S. Couples - Confirmed reviews ALL

We chose Grand Mercure for stopover , break between Kioto part and Tokio sightseeing. I was looking for Japan style, onsen & cuisine. We were more than happy onsen was big, offering different kind of water. It was very clean. We decided for all inclusive option with breakfast & dinner plus access for lunge Very god choice and can only recommend to others as meals were very good, and choose.... amazing . Room with beautiful view to Hamana lake. Very friendly staff.

Thank you very much for choosing Grand Mercure Lake Hamana Resort & Spa and for sharing your wonderful review. We are delighted to hear that our hotel provided the relaxing and rejuvenating experience you were looking for during your journey between Kyoto and Tokyo. It is especially rewarding to know that you enjoyed our onsen facilities, Japanese cuisine, all-inclusive package, lounge access, and the beautiful view of Lake Hamana from your room. Your kind words regarding the cleanliness of our facilities and the friendliness of our staff are greatly appreciated and will be shared with the entire team. We are also pleased that our breakfast and dinner offerings exceeded your expectations. Thank you for recommending our hotel to other travelers. It was our pleasure to be part of your Japan experience, and we hope to welcome you back to Grand Mercure Lake Hamana Resort & Spa on your next visit to Japan. Warm regards,

Customer review rating 5.0/5

Salina T. Couples - Confirmed reviews ALL

Our room is very comfortable stay because of featuring a large room, delicious dining, stunning views, and a quiet, relaxing environment."

Thank you very much for staying at Grand Mercure Lake Hamana Resort & Spa and for sharing your wonderful review. We are truly delighted to know that you had “a truly memorable experience” with us. It is our great pleasure to hear that you enjoyed the spacious room, delicious dining, stunning views, and the peaceful atmosphere during your stay. Your kind words encourage all of our staff to continue providing relaxing and memorable experiences for our guests. We sincerely look forward to welcoming you again on your next visit. sincerely yours, Grand Mercure Lake Hamana Resort & Spa

Customer review rating 5.0/5

Robert C. Friends - Confirmed reviews ALL

We only stayed for one night as a break from our drive from Kyoto back to Tokyo. It was so wonderful that we are planning on staying longer next year.

Thank you very much for staying at Grand Mercure Lake Hamana Resort & Spa and for sharing such a wonderful review. We are truly delighted to hear that you enjoyed our friendly and helpful staff, relaxing onsen, and spacious comfortable rooms during your stay. It is especially rewarding to know that your one-night stopover on the drive from Kyoto to Tokyo became such a memorable experience. We are also honored by your kind recommendation to other travelers driving in Japan. We’re glad you were able to enjoy both the peaceful surroundings of our hotel and the many delicious local dining options nearby. Most of all, we are very happy to hear that you are already planning a longer stay with us next year. We sincerely look forward to welcoming you back and providing another relaxing and enjoyable experience. Thank you again for your warm comments and support. Sincerely yours,

Customer review rating 5.0/5

Edmond W. Couples - Confirmed reviews ALL

Easy checkin process Beautiful environment Nice onsen area Spacious room with overlooking the water

Thank you very much for staying at Grand Mercure Lake Hamana Resort & Spa and for sharing your wonderful review. We are delighted to hear that you enjoyed the easy check-in process, beautiful surroundings, relaxing onsen area, and your spacious room overlooking the water. Your kind comments mean a great deal to all of our staff, and we are very pleased that you had a comfortable and enjoyable stay with us. We sincerely look forward to welcoming you back again in the future for another relaxing experience. Thank you once again for your warm support. Yours sincerely,

Customer review rating 4.5/5

Siew Y. M. H. Friends - Confirmed reviews ALL

Room was clean and bed were comfortable. Had a beautiful view

Thank you very much for staying at Grand Mercure Lake Hamana Resort & Spa and for sharing your kind review. We are delighted to hear that you had a comfortable stay and enjoyed the beautiful view from your room. It is also wonderful to know that you found the room clean and the beds comfortable. Your warm comments encourage all of us to continue providing relaxing and enjoyable experiences for our guests. We truly appreciate your feedback and look forward to welcoming you again in the near future. Warm regards,

Other web-users rate our hotel

  • 803 reviews 7.1/10 Location
  • 3,580 reviews 7.8/10 Room
  • 2,626 reviews 6.7/10 Service
  • 51 reviews 6.9/10 WiFi
  • 4,349 reviews 7.7/10 Food
  • 2,670 reviews 6.5/10 Amenities
  • 2,349 reviews 7.4/10 Vibe
  • 1,286 reviews 8.7/10 Value

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