Mövenpick Kigali 5 stars

Customer review rating (ALL Rating) 4.6/5 116 reviews

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Mövenpick Kigali - Image 1
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KG 7 Ave, Boulevard de l'Umuganda, Kacyiru, 0000 KIGALI, Rwanda

Description

Hotel extras

  • Stylish rooms and suites with sweeping Kigali city views for business or family stays.

  • Flexible meeting spaces and co-working zones in a prime, well-connected city location.

  • All-day dining, a poolside bar, kids' club, fitness centre, padel court, and a heated pool.

  • Close to Kigali Convention Centre, Kigali Golf Resort, BK Arena, and major embassies.

  • Renowned Mövenpick hospitality with our signature daily Chocolate Hour experience.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Enjoy a comfortable Standard Room with two single beds, Smart TV, high-speed Wi-Fi, rainfall shower, work desk, minibar, in-room safe, and coffee/tea station.

Max. number of persons
2
Area
From 26 m² / 279 sq ft

Bedding

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • 2 pers. max
  • 26 m² / 279 sq ft
See availabilities

Enjoy a larger Superior Room with a king-size bed, Smart TV, high-speed Wi-Fi, rainfall shower, work desk, minibar, in-room safe, and coffee/tea station, offering added space and comfort.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Enjoy our spacious, well-appointed Deluxe Room, featuring a king-size bed, complimentary Wi-Fi, an in-room safe, and convenient coffee and tea-making facilities.

Max. number of persons
2
Area
From 33 m² / 355 sq ft

Bedding

Extra bed in room for adult on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Suite

Presidential Suite, 1 King Bed

Non contractual photo

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Iron
  • Opening windows
  • Shoe polisher
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
See availabilities

Hotel location

Mövenpick Kigali

KG 7 Ave, Boulevard de l'Umuganda, Kacyiru
0000 KIGALI
Rwanda

GPS:-1.94622, 30.09217

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • KGL Additional charge
  • KIGALI INTL AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 124 rooms
  • 2 rooms for people with reduced mobility
  • 6 floors

Languages spoken at the hotel

  • English
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Porter

  • Porter

Catering

One Restaurant

3 Bars

Breakfast

  • Buffet

Business

11 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for over 12
  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Outdoor playground for children

Well-being

Pool

  • Outside
  • On site

Fitness center

  • On site

Sports and leisure

Tennis

  • On site

Volleyball

  • On site

Tennis

  • Nearby

Volleyball

  • Nearby
  • On site
  • Outdoor parking
  • Public

Well-lit parking

Parking information

  • On site
  • Indoor parking
  • Private

Public outdoor parking

Parking information

  • On site

RAAVA RESTAURANT

Photo out of - RAAVA RESTAURANT

A vibrant all-day dining venue offering international and local dishes, buffet and à la carte options, with indoor and terrace seating for over guests. Ideal for breakfast, business lunch, and family dinners

Cooking style
Bar & Grill
Accessibility
Accessible service
0000 Kigali, Rwanda

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

A vibrant all-day dining venue offering international and local dishes, buffet and à la carte options, with indoor and terrace seating for over guests. Ideal for breakfast, business lunch, and family dinners

Elephant Bar

Photo out of - Elephant Bar

Elephant Bar is a stylish lounge serving cocktails, classic spirits, and cigars in an ambient, contemporary setting. Great for networking or unwinding.

Bar Type
BAR
Telephone +250 788 136 000

Elephant Bar is a stylish lounge serving cocktails, classic spirits, and cigars in an ambient, contemporary setting. Great for networking or unwinding.

Flamingo Cabana

Photo out of - Flamingo Cabana

Flamingo Cabana offers a refreshing retreat for health-conscious travelers and leisure seekers. Featuring freshly pressed juices, wellness smoothies, and light snacks using locally sourced ingredients, it's the perfect daytime escape under Kigali's sun.

Bar Type
POOL BAR
Telephone +250 788 136 000

Flamingo Cabana offers a refreshing retreat for health-conscious travelers and leisure seekers. Featuring freshly pressed juices, wellness smoothies, and light snacks using locally sourced ingredients, it's the perfect daytime escape under Kigali's sun.

Outdoor temperature-controlled pool surrounded by lush gardens, with sun loungers, parasols, and a kids’ section. Flemengo Cabana Bar offers refreshing drinks and light bites in a serene urban resort atmosphere.

Modern fitness center equipped with TechnoGym cardio and strength machines, free weights, and a stretching zone. Open 24/7 with personal training on request, towels, water station, and changing facilities for a comfortable workout experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  116 reviews

Customer review rating 4.5/5

Peter S. D. Business - Confirmed reviews ALL

Dear Peter, Thank you for your feedback. We are delighted you enjoyed your stay and appreciated the room upgrade. We also value your comments regarding the Wi-Fi speed. We look forward to welcoming you back to Mövenpick Kigali soon. Sincerely, Mediatrice UMULISA General Manager

Customer review rating 4.5/5

Djohoana G. Business - Confirmed reviews ALL

Dear Djohoana, Thank you for your wonderful feedback. We are delighted that you enjoyed our hospitality, friendly service, food, and peaceful atmosphere. We also appreciate your comments regarding the air conditioning and power supply, which have been shared with our team for review. We look forward to welcoming you back to Mövenpick Kigali soon. Sincerely, Mediatrice UMULISA General Manager

Customer review rating 3.5/5

Justin A. D. Business - Confirmed reviews ALL

Dear Justin, Thank you for your valuable feedback and for staying with us. We are delighted that you enjoyed our service and location. We sincerely apologize for the noise disturbance caused by the adjoining room and want to assure you that we are reviewing this issue and will work on improving sound insulation for a more comfortable guest experience. We also appreciate your suggestion regarding clearer breakfast signage. We look forward to welcoming you back soon Sincerely, Media UMULISA General Manager

Customer review rating 4.5/5

J. V. J. Business - Confirmed reviews ALL

Dear J., Thank you for your feedback. We're delighted to hear you had an excellent and comfortable stay with us. We appreciate your comments regarding room readiness and communication, and we will use them to improve our guest experience. Sincerely, Media UMULISA General Manager

Customer review rating 5.0/5

S. S. Business - Confirmed reviews ALL

Dear S., Thank you for your excellent feedback. We're delighted that our welcoming team, comfortable accommodations, and convenient facilities made your business stay enjoyable. We appreciate your loyalty and look forward to welcoming you back to Mövenpick Kigali soon. Sincerely, Media UMULISA General Manager

Dear Peter, Thank you for your feedback. We are delighted you enjoyed your stay and appreciated the room upgrade. We also value your comments regarding the Wi-Fi speed. We look forward to welcoming you back to Mövenpick Kigali soon. Sincerely, Mediatrice UMULISA General Manager

Customer review rating 4.5/5

Djohoana G. Business - Confirmed reviews ALL

I had a wonderful stay at Mövenpick Hotel Kigali. The hotel was clean, safe, quiet, and peaceful, providing the perfect environment for a comfortable and relaxing stay. The staff were friendly, professional, and accommodating, and the hospitality was excellent. I truly appreciated the calm atmosphere and well-maintained facilities, which made my stay even more enjoyable. Overall, it was a great experience, and I would highly recommend Mövenpick Hotel Kigali to anyone visiting Rwanda. I would definitely love to stay here again!

Dear Djohoana, Thank you for your wonderful feedback. We are delighted that you enjoyed our hospitality, friendly service, food, and peaceful atmosphere. We also appreciate your comments regarding the air conditioning and power supply, which have been shared with our team for review. We look forward to welcoming you back to Mövenpick Kigali soon. Sincerely, Mediatrice UMULISA General Manager

Customer review rating 3.5/5

Justin A. D. Business - Confirmed reviews ALL

I enjoyed the stay, but my room was adjoining to another room at the hotel, and there was no sound barrier beneath the doors. Thus, there was about a two inch gap in between the doors and I could hear everything in the next room and presumably they could hear everything in mine. I luckily only had a next-door neighbor whom I could hear for two nights out of ten.

Dear Justin, Thank you for your valuable feedback and for staying with us. We are delighted that you enjoyed our service and location. We sincerely apologize for the noise disturbance caused by the adjoining room and want to assure you that we are reviewing this issue and will work on improving sound insulation for a more comfortable guest experience. We also appreciate your suggestion regarding clearer breakfast signage. We look forward to welcoming you back soon Sincerely, Media UMULISA General Manager

Customer review rating 4.5/5

J. V. J. Business - Confirmed reviews ALL

My stay was really excellent

Dear J., Thank you for your feedback. We're delighted to hear you had an excellent and comfortable stay with us. We appreciate your comments regarding room readiness and communication, and we will use them to improve our guest experience. Sincerely, Media UMULISA General Manager

Customer review rating 5.0/5

S. S. Business - Confirmed reviews ALL

I had a very pleasant stay at Mövenpick Kigali while travelling for business. The hotel provided a comfortable and convenient base, with welcoming staff, a relaxed atmosphere and everything I needed to make my work trip enjoyable. Overall, it was a good experience and I would be happy to stay there again.

Dear S., Thank you for your excellent feedback. We're delighted that our welcoming team, comfortable accommodations, and convenient facilities made your business stay enjoyable. We appreciate your loyalty and look forward to welcoming you back to Mövenpick Kigali soon. Sincerely, Media UMULISA General Manager

Customer review rating 4.5/5

C. C. C. H. Business - Confirmed reviews ALL

courteous, professional and attentive staff (Danat was excellent!); would recommend!

Dear Clarisse, Thank you for your wonderful feedback! We are delighted to hear that our team, especially Donat, contributed to the success of your workshop. Your kind recommendation is greatly appreciated, and we look forward to welcoming you back to Mövenpick Kigali soon. Sincerely, Media UMULISA General Manager

Customer review rating 4.5/5

G. S. G. S. D. Business - Confirmed reviews ALL

All logistics are good but bottle of was was provided in my room in the third day.

Dear G., Thank you for your kind feedback, Mr. G.. We are delighted to hear that you had a wonderful stay and enjoyed our services and facilities. We also appreciate your comment regarding the bottled water and will review this with our team to ensure an even better guest experience. We look forward to welcoming you back to Mövenpick Kigali soon. Sincerely, Media UMULISA General Manager

Customer review rating 4.5/5

J. M. J. J. M. J. P. Business - Confirmed reviews ALL

Excellent service.

Dear J. M., Thank you for your positive feedback and for rating your stay 90/100. We are delighted to hear that you enjoyed our service, cleanliness, breakfast, and the overall experience during your business trip. We also appreciate your comment regarding the occasional electricity interruptions. Please be assured that we are continuously working to improve our facilities and guest experience. We look forward to welcoming you back to Mövenpick Kigali soon. Sincerely, Media UMULISA General Manager

Customer review rating 4.0/5

Gacheru C. K. Business - Confirmed reviews ALL

Excellent

Dear Gacheru, Thank you for your feedback. We are delighted you enjoyed our brunch and the warm welcome from our team. We also appreciate your comments regarding the bathroom drainage and cleanliness, which we are addressing with our team. We look forward to welcoming you back to Mövenpick Kigali soon. Sincerely , Media UMULISA General Manager

Customer review rating 4.5/5

Biyateanga O. Y. Friends - Confirmed reviews ALL

Very relaxing and complete package

Dear Mr. Biyateanga, Thank you for your feedback. We are delighted that you had a relaxing stay and enjoyed our team and facilities. We appreciate your suggestions regarding menu options and food variety and will take them into consideration. We look forward to welcoming you back soon. Sincerely, Media UMULISA General Manager

Customer review rating 4.5/5

Ugo O. E. Friends - Confirmed reviews ALL

My name is Ugo Had a lovely 4 day stay at Movenpick Kigali. The staff are top notch courteous however firm about there rules. The hotel is extremely clean However the daily room water rations are minimal

Dear Mr. Ugo, Thank you for your kind feedback. We are delighted that you enjoyed your stay. We also appreciate your comment regarding the room water allocation and will take it into consideration as we continue to improve our guest experience. We look forward to welcoming you back soon. Sincerely, Media UMULISA General Manager

Customer review rating 5.0/5

Moses N. A. Friends - Confirmed reviews ALL

My stay was wonderful. The hotel is strategically located with amazing staff. Generally, the Hotel is neat and very welcoming. I will definitely come back again and again

Customer review rating 3.0/5

Francisca D. M. Families - Confirmed reviews ALL

Good food, pool area Great, housekeeping excellent but the reception soaks

Dear Francisca, Thank you for your feedback. We're glad you enjoyed the food, pool area, and housekeeping. We sincerely apologize for the poor experience at check-out and the inconvenience caused by the service you received at reception. Your comments have been shared with the team for improvement. Sincerely, Media UMULISA General Manager

Customer review rating 4.5/5

Abdel K. T. Business - Confirmed reviews ALL

EXCELLENT EXPERIENCE - PROFESSIONAL STAFF

Customer review rating 4.5/5

Olivier S. G. Solo - Confirmed reviews ALL

I arrived beyond exhausted, and this stay turned out to be exactly the respite I needed. Calm, comfortable, and a genuine escape from the summer sun with genuine AC. The food was consistently amazing (Breakfast or Pool Bar/Restaurant) and the service attentive without being too intrusive. Between the shaded Pool Bar/Restaurant and the pool itself, the property manages to feel like an urban resort rather than a business hotel, like a small slice of paradise within the city. My only reservation is the spa: I have seen that it is present. I could not access it during my stay, so I cannot say whether it is fully operational yet. If it is running, this comes close to complete. Recommended.

Dear Olivier, Thank you for your wonderful review. We are delighted that you found our hotel to be a relaxing escape and enjoyed the pool area, dining, and attentive service. We would like to clarify that we do not currently have a spa on the property. We are sorry for any confusion regarding this and appreciate you bringing it to our attention. We look forward to welcoming you back soon. Sincerely, Media UMULISA General Manager

Customer review rating 4.5/5

Papa A. S. Business - Confirmed reviews ALL

It was excellent.

Customer review rating 4.5/5

A. A. Families - Confirmed reviews ALL

We had an amazing stay! The hotel was beautiful, the room was comfortable, and the staff were very friendly and welcoming. We truly enjoyed the family-friendly atmosphere and everything the hotel had to offer.

Dear A., Thank you for your wonderful feedback! We’re delighted that you and your family enjoyed your stay. We sincerely apologize for the early morning maintenance noise and appreciate your understanding. We look forward to welcoming you back soon! Sincerely, Media UMULISA General Manager

Customer review rating 1.0/5

Zunzu R. M. Business - Confirmed reviews ALL

Housekeeping could have done a better job. Room itself was clean, but towels were unsanitary so as dirty carpet. Breakfast was good. I’ll give the hotel another try during my 29th visit to Kigali. Yvan, Josephine, Princesse and Emmanuel were amazing. They deserve a recognition and praise.

Dear R., Thank you for your honest feedback and for recognizing Yvan, Josephine, Princesse, and Emmanuel. We sincerely apologize for the housekeeping issues you experienced and will address them with our team. We truly appreciate your continued trust and look forward to making your next stay a much better one. Sincerely, Media UMULISA General Manager

Customer review rating 5.0/5

O. O. K. Business - Confirmed reviews ALL

Nice hotel and management. Special thanks to Manager Savaş

Dear Mr. K., Thank you for your wonderful feedback. We’re delighted you had a comfortable stay and appreciated our hotel and management. We truly appreciate your kind words about Savaş and look forward to welcoming you back to Mövenpick Kigali. Sincerely, Media UMULISA General Manager

Customer review rating 2.0/5

T. D. T. L. Business - Confirmed reviews ALL

Read the above please.

Dear T., Thank you for sharing your feedback with us. We appreciate your comments regarding the breakfast selection and fresh juice and will certainly take them into consideration as we continue to improve our offerings. We hope to have the opportunity to welcome you back and provide an even better experience. Sincerely, Media UMULISA General Manager

Other web-users rate our hotel

  • 31 reviews 10/10 Location
  • 62 reviews 8.1/10 Room
  • 130 reviews 8.8/10 Service
  • 48 reviews 9.8/10 Vibe
  • 21 reviews 8.4/10 Breakfast
  • 20 reviews 7.4/10 Cleanliness

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