Fairmont Grand Del Mar

Customer review rating (ALL Rating) 4.7/5 1,331 reviews

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Fairmont Grand Del Mar - Image 1
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5300 Grand Del Mar Court, 92130 SAN DIEGO, United States

Description

Hotel extras

  • 400 acres of nature along the Los Peñasquitos Canyon Preserve

  • Four pools offer both serenity and family fun

  • Equestrian Center offering riding and non-riding experiences.

  • Private 18-hole golf course designed by Tom Fazio

  • Forbes Five-Star spa with a holistic approach to wellbeing

Our accommodation(s)

Hotel location

Fairmont Grand Del Mar

5300 Grand Del Mar Court
92130 SAN DIEGO
United States

GPS:32.935, -117.185556

Telephone
Fax +1 858-314-2001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,331 reviews

TripAdvisor Rating  4.7/5  2,571 reviews

Certificate of excellence 2025

Wonderful stay

TripAdvisor rating 5.0/5

Michael K TripAdvisor review

Wonderful experience. We had a vista suite and it was lovely. Great food and service for breakfast and dinner at the Amaya restaurant. Service through out was outstanding. Could not have enjoyed our four day stay more.

Disappointing experience for our anniversary

TripAdvisor rating 2.0/5

Connector31842295321 TripAdvisor review

I stayed at the Fairmont on December 6th for our anniversary, and unfortunately the experience fell far short of the standards one would expect from a property of this caliber. From the beginning, the level of attentiveness from the staff was noticeably lacking. Basic amenities such as conditioner and body wash were not provided in the room, requiring multiple requests to the front desk. We also asked the valet service to charge our Tesla multiple times, a request they confirmed they could accommodate, yet the vehicle was never charged. The issues continued at their restaurant ,Amaya. Despite the dining room being nearly 90 % empty, I waited approximately 20 minutes to be seated. The hostess appeared overwhelmed and was frequently away from the stand, leaving several couples waiting. Once seated, service was inconsistent and disorganized; every waiter who approached us was different, and several of our requests were either delayed or mishandled. This seems to be consistent with other reviewers who had to flag down waiters 3+ times for something simple like coffee. To make matters worse, there was an error in our bill, and we were charged for items we did not order. Overall, the stay was frustrating and disappointing, especially given the occasion. A hotel of this reputation should provide a seamless and thoughtful guest experience, but this visit was marked by repeated service failures that detracted from what should have been a memorable and enjoyable celebration. I hope management takes these issues seriously so future guests do not encounter the same difficulties.

Thank you for sharing your feedback regarding your recent anniversary stay at Fairmont Grand Del Mar. I sincerely apologize that your experience did not meet your expectations. I know Diana Cortese, our Director of Guest Experience, has reached out to you and would like to further discuss your stay. Your feedback is invaluable, and I assure you that we will continue to work towards enhancing our service standards to ensure a more seamless experience for our guests. Thank you for bringing these matters to our attention, and I hope you will consider giving us another opportunity in the future.

Magical!

TripAdvisor rating 5.0/5

Laura C TripAdvisor review

The most magical stay thanks to specific staff members. Dylan at Front Desk received us with a warm smile and readiness to help, he truly went above and beyond, a gem at the property. Special mentions to Andrea at Amaya, Carlos at Amaya is a star, Bessim also at Amaya and Miguel and Robert at Amaya made our night! Jeff and Chris at the lobby lounge went out of their way to make us feel at home. The decorations are stunning, the best the hotel has ever been. Go to have the best holiday Season!

Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had a magical experience and that our staff members, particularly Dylan, Andrea, Carlos, Bessim, Miguel, Robert, Jeff, and Chris, contributed to making your visit special. It is wonderful to know that you appreciated our stunning decorations and felt at home during the holiday season. Your feedback serves as a great motivation for our team to continue providing exceptional service. We look forward to welcoming you back for another memorable stay.

Fantastic conference venue

TripAdvisor rating 5.0/5

Garner M TripAdvisor review

This is our fourth year of celebrating our year-end holiday company party at the beautiful Fairmont in Del Mar. I can’t say enough about this hotel. The service is fantastic, the venue for meetings is superb and the rooms are gorgeous. I look forward to our visit every year.

Thank you for your wonderful feedback regarding your recent experience at Fairmont Grand Del Mar. It is rewarding to know that you look forward to returning each year for your holiday celebration. We appreciate your continued patronage and look forward to welcoming you back soon.

Customer review rating 5.0/5

Robin B. Couples - Confirmed reviews ALL

A delightful, restful, exciting experience. The spa was super relaxing. The tree lighting entertained the kids and delighted the adults. Every member of the staff was helpful and cheerful.

Dear Robin B., We very much appreciate your comments regarding your stay at the Fairmont Grand Del Mar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Diana Cortese Director of Guest Experience

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Other web-users rate our hotel

  • 181 reviews 8.2/10 Location
  • 436 reviews 7.5/10 Room
  • 713 reviews 7.9/10 Service
  • 14 reviews 2.5/10 WiFi
  • 415 reviews 8.9/10 Amenities
  • 271 reviews 5.9/10 Food
  • 207 reviews 8.8/10 Vibe
  • 173 reviews 7.5/10 Comfort

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