ibis Gdansk Stare Miasto 2 stars

Customer review rating (ALL Rating) 4.7/5 1,716 reviews

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Description

Hotel extras

  • A 10-min walk from Gdańsk Główny railway station and main transport stops.

  • Wi-Fi throughout the facility is always free, always available.

  • Secure, monitored hotel parking is available at an additional cost.

  • Just a few minutes walk from the Old Town and its most important monuments.

  • Proximity to attractions, business and entertainment. Everything you need.

Our accommodation(s)

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Hotel location

ibis Gdansk Stare Miasto

Heweliusza 24
80-861 GDANSK
Poland

GPS:54.356569, 18.652247

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

Every morning we invite guests of Ibis Gdańsk Stare Miasto and residents of the city for delicious breakfasts. Our buffet offers a varied set of fresh high-end products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,716 reviews

Customer review rating 4.5/5

Hartono T. Solo - Confirmed reviews ALL

The location is premier, just behind St Briggite cathedral (the amber cathedral), the train station is just ten minutes flat walk. Old town just five minutes walk. Room was typical Ibis and very clean. Breakfast is fine with hot items, but the menu is the same. Bathroom is small, very Ibis. Located in residential area, that means very quiet at night. Highly recommended. Will stay again.

Customer review rating 5.0/5

Veronika S. Couples - Confirmed reviews ALL

We had a really nice stay at this Ibis hotel. Everything went smoothly from booking to check-in, which made the whole experience easy and stress-free. The room was clean, comfortable, and had everything we needed. The bed was spacious and very comfortable for two. The location also worked well for us — the train station was within easy walking distance, and the city center was about a 15-minute walk away. That may not suit everyone, but for us, it was absolutely fine. Overall, we were very happy with our stay and would definitely choose this hotel again🫶

Customer review rating 3.0/5

Dmytro S. Couples - Confirmed reviews ALL

Stayed at ibis Gdańsk Stare Miasto recently. Overall, it was just a normal stay—nothing particularly bad, but nothing special either. As a Gold member, I honestly expected a bit more. This time, the experience didn’t really meet those standards. Despite purchasing late checkout (which clearly stated until 15:00), I was asked to leave at 14:00, which was disappointing and inconvenient. The room was average—acceptable, but nothing memorable. Also, unlike previous stays, there were no small perks or gestures for loyalty members, which made the stay feel quite standard. For comparison, my experience at Ibis Stare Miasto in Warsaw was noticeably better, with more attention to status and overall service quality. This stay was fine, but definitely not up to what I would expect as a loyal customer.

Dear Mr Dmytro, thank you very much for taking the time to share your detailed feedback and for staying with us as a valued loyalty member of ALL - Accor Live Limitless. We sincerely appreciate your continued trust and your honest comments. We are sorry to hear that your recent stay did not fully meet your expectations, especially in comparison to your previous experiences and stays in other locations. Please accept our apologies that this visit felt more standard and less aligned with what you associate with your status level. Regarding the late check-out, we would like to kindly clarify that while this is indeed one of the benefits offered to our Gold members, it is always subject to availability. During periods of very high occupancy—such as near full occupancy—we must carefully manage room turnover to ensure smooth operations and guarantee check-in readiness for arriving Guests. In such situations, we sometimes need to find a balanced solution in order to avoid any disruption to incoming reservations. We are truly sorry for any inconvenience this may have caused. We also regret that you felt there were no additional gestures or recognition during this stay. Your feedback has been noted and will be shared with the team, as we continuously aim to ensure our loyal guests feel properly recognized and valued. We truly appreciate your loyalty and hope we will have the opportunity to welcome you back in the future and provide you with an experience that fully reflects your expectations and status. Kind regards, Aleksandra Guest Experience Manager

Customer review rating 5.0/5

Milena S. Families - Confirmed reviews ALL

All good.

Dear Milena, Thank you so much for your wonderful review and for awarding us a perfect 10/10. We are delighted to hear that you enjoyed your stay and appreciated the cleanliness of our hotel, the helpfulness of our staff, and the quality of our food. It is also wonderful to know that our convenient location close to the Old Town contributed to a positive experience. Your kind words mean a great deal to our team and inspire us to continue providing the highest level of service with care and attention to every detail. We sincerely look forward to welcoming you back and ensuring another comfortable and memorable stay. Kind regards, Dawid Front Office Shift Leader

Customer review rating 4.5/5

John D. Business - Confirmed reviews ALL

This is our 5th time staying in this hotel. As usual it was a pleasant stay. My only complaint would be no fresh cut fruit bowel at breakfast this time. There were apples but not as nice as a fruit mix.

Dear John, thank you very much for sharing your feedback and for choosing to stay with us for the fifth time — we truly appreciate your loyalty ⭐ We are delighted to hear that, as always, your stay was pleasant and that you enjoy being with us 😊 We sincerely apologize that the breakfast fruit selection did not fully meet your expectations this time. Your comments are very valuable, and we will review them with our team to see how we can improve variety and ensure a more satisfying breakfast experience in the future. We hope to welcome you back soon and make your next stay even closer to a perfect 10/10! Kind regards from Gdańsk 👋 Aleksandra Guest Experience Manager

Other web-users rate our hotel

  • 992 reviews 9.6/10 Location
  • 866 reviews 7.6/10 Room
  • 936 reviews 9.5/10 Service
  • 18 reviews 8.8/10 WiFi
  • 585 reviews 8/10 Breakfast
  • 346 reviews 9.3/10 Cleanliness
  • 184 reviews 9/10 Vibe

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