Pullman Miri Waterfront 5 stars

Customer review rating (ALL Rating) 4.3/5 3,267 reviews

Pullman Miri Waterfront - Image 1
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Description

Hotel extras

  • Convenient access to Miri City Centre

  • Web corner and free Wi-Fi in the entire hotel

  • All rooms will offer an ocean or river view

  • Covered parking with 24/7 security

  • 360 degrees breathtaking view of the city from The Executive Lounge on level 24.

Our accommodation(s)

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Room 1

Hotel location

Pullman Miri Waterfront

Lot 1347 Miri Waterfront, Commercial Centre, Sarawak
98000 MIRI
Malaysia

GPS:4.398145, 113.985265

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  3,267 reviews

Customer review rating 4.0/5

Johan N. B. Families - Confirmed reviews ALL

Dear Johan N. B., Thank you for your wonderful feedback. We're delighted to hear that you and your mom enjoyed your stay with us, especially our beautiful waterfront location, friendly staff, swimming pool with a view, and good breakfast spread. It's also great to know that you had the best shoulder massage by Sharon at our spa—we will be sure to share your kind words with her personally. We also appreciate your comment regarding the body lotion. Please rest assured that we have noted this for future consideration. We look forward to welcoming you and your mom back on your next visit! Sincerely, Brenda Heu Guest Relations

Customer review rating 5.0/5

Chung L. C. Business - Confirmed reviews ALL

Dear Chung L. C., Thank you for your wonderful feedback. We're delighted to hear that you enjoyed your stay and appreciated the room upgrade and complimentary breakfast. It's always a pleasure to welcome you back, and we look forward to your next visit! Sincerely, Brenda Heu Guest Relations

Customer review rating 2.5/5

Nuursaufi A. M. S. Couples - Confirmed reviews ALL

Dear Nuursaufi A. M. S., Thank you for your feedback. We are deeply concerned and sincerely apologize for the incidents you experienced during your stay. It is completely unacceptable that a housekeeping staff member entered your room without proper notice while you were resting. Please rest assured that this matter has been escalated to our Housekeeping team for immediate review and retraining on guest privacy and entry protocols. We also regret that our breakfast staff did not meet your expectations with their friendliness. Your comments have been shared with our Food & Beverage team for improvement. We hope to welcome you back for a much better experience. Sincerely, Brenda Heu Guest Relations

Customer review rating 5.0/5

H. H. N. Business - Confirmed reviews ALL

Dear H. Hie N., Thank you for your feedback. We're delighted to hear that you had a nice stay and found our hotel quiet, clean, and comfortable. We look forward to welcoming you back soon! Sincerely, Brenda Heu Guest Relations

Customer review rating 3.5/5

Fay V. P. Couples - Confirmed reviews ALL

Dear Fay V. P., Thank you for your continued loyalty and for choosing Pullman Miri during your visits. We truly appreciate your trust in us and are glad that you enjoy our spacious rooms and convenient location. However, we are deeply concerned and sincerely apologize for the recurring issues you have experienced during both of your stays. It is unacceptable that you encountered a leaking toilet ceiling, drainage smell, a falling blind cover, and slow-draining shower water. Your safety and comfort are our top priorities, and we regret that we fell short. Please rest assured that your comments have been escalated to our Engineering and Housekeeping teams for immediate investigation and corrective action to prevent such issues from recurring. We hope to welcome you back for a much-improved experience that reflects the true Pullman standard. Sincerely, Brenda Heu Guest Relations

Other web-users rate our hotel

  • 1,137 reviews 9.7/10 Location
  • 3,113 reviews 6.9/10 Room
  • 2,008 reviews 8/10 Service
  • 55 reviews 9.1/10 WiFi
  • 1,537 reviews 7.7/10 Comfort
  • 1,387 reviews 4.5/10 Cleanliness
  • 715 reviews 8.2/10 Breakfast
  • 521 reviews 7.2/10 Food

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Our other establishments nearby

Mercure Miri City Centre 4 stars

Customer review rating (ALL Rating) 4.6/5 (2056 reviews)

At 448 m

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