ibis Saigon Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,658 reviews

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Description

Hotel extras

  • Free Airport Shuttle service (Advance Booking required)

  • Day-Use Room option available (Direct Booking only)

  • 24/7 Room Service

  • Beautiful Outdoor Roof-top Pool & Bar with Airport view

  • Wellness Center available: Steam & Sauna, Gym

Our accommodation(s)

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Hotel location

ibis Saigon Airport

2 Hong Ha St, W2, Dist Tan Binh
70000 Ho Chi Minh
Vietnam

GPS:10.813508, 106.665704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO BY OOPEN

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is available with savory and sweet dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,658 reviews

TripAdvisor Rating  4.3/5  974 reviews

Certificate of excellence 2025

Customer review rating 3.0/5

Pattabiraman A. Families - Confirmed reviews ALL

Overall, we had a very good stay. The rooms were comfortable, the facilities were solid, and the service was professional once we were settled in. Based on the hotel itself, we’d happily stay again. The only downside was the arrival experience. I emailed h9… (listed online for arranging the airport shuttle) but never received a response. On arrival, we were told the hotel was “just across the terminal,” which sounded like a short walk. In reality, it’s around 15 minutes and involves busy road crossings — difficult with young children and luggage. This was the only real negative. Clearer communication or more accurate directions would make a big difference. Once inside the hotel, everything was excellent. I’d still recommend staying here — just plan the airport transfer carefully.

Dear Mr. Pattabiraman, Thank you very much for taking the time to share such a detailed and balanced review of your stay at ibis Saigon Airport. We are delighted to read that you enjoyed a very good stay overall and that you found our rooms comfortable, our facilities solid, and our service professional once you were settled in. It is especially rewarding to know that, based on the hotel experience itself, you would be happy to stay with us again. At the same time, please accept our sincere apologies for the inconvenience you encountered upon arrival. We regret that your email regarding the airport shuttle did not receive a timely response. As your message was sent on a Sunday afternoon, our office team was not available at that moment, which unfortunately led to the lack of confirmation and clearer guidance prior to your arrival and we are truly sorry for the inconvenience caused. Your feedback regarding clearer communication and more accurate directions is very valuable to us. We will certainly take this into consideration to improve our pre-arrival communication and ensure guests have clearer instructions for airport transfers in the future. For urgent assistance, guests are always welcome to contact our Front Office team directly via email at H9… or through our hotel hotline, where support is available 24/7. Thank you once again for your constructive feedback and kind recommendation. We truly appreciate it and hope to have the pleasure of welcoming you and your family back for an even smoother experience in the future. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Anthony T. Families - Confirmed reviews ALL

Staff very helpful, location easy to access, have airport transfer service, friendly staff, fast respose

Dear Mr. Anthony, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Allan L. Solo - Confirmed reviews ALL

Perfect stay!

Dear Mr. Allan L., Thank you very much for your continued trust and for choosing ibis Saigon Airport for your stay, it truly means a great deal to us. We are sincerely honored to welcome you back for the 13th time. Having loyal guests like you is the greatest encouragement for our entire team, and we are delighted to know that you continue to choose our hotel for your visits. Your support and loyalty are deeply appreciated, and we look forward to welcoming you many more times in the future. Please rest assured that we will continue striving to provide you with a comfortable and pleasant experience on every stay. Warm regards, Marc DUPUIS General Manager

Customer review rating 5.0/5

Peter H. Business - Confirmed reviews ALL

Clean with Great rooms. Attentive stafff and and awesome pool deck looking at the planes with great food and drink and the staff so lovely.

Dear Mr. Peter, Thank you very much for your wonderful review and for sharing your experience with us. We are truly delighted to know that this has been the best ibis you have ever stayed in. Your kind words regarding the cleanliness, comfortable rooms, attentive team, and our rooftop pool with its unique runway view mean a great deal to all of us. It is especially rewarding to hear that you enjoyed the food, drinks, and the warm hospitality of our staff. Your encouragement is a great motivation for our entire team, and we sincerely hope to have the pleasure of welcoming you back to ibis Saigon Airport again very soon. Warm regards, Marc DUPUIS General Manager

Customer review rating 5.0/5

Peng Y. T. Business - Confirmed reviews ALL

Great location and friendly staff

Dear Mr. Peng Y. T., Thank you so much for choosing to stay with us and for taking the time to give us your feedback. I am very glad to know how much you enjoyed the hotel facilities, services and allow our team to express their professionalism and friendliness throughout your stay at ibis Saigon Airport. I am sure that this feedback will be a great reward to our team members as we strive continuously to improve the quality of services. Once again thank you for your feedback. We look forward to welcome you back to ibis Saigon Airport in the nearest future. Sincerely, Marc DUPUIS General Manager

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