ibis Saigon Airport 4 stars

Customer review rating (ALL Rating) 4.5/5 1,660 reviews

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Description

Hotel extras

  • Free Airport Shuttle service (Advance Booking required)

  • Day-Use Room option available (Direct Booking only)

  • 24/7 Room Service

  • Beautiful Outdoor Roof-top Pool & Bar with Airport view

  • Wellness Center available: Steam & Sauna, Gym

Our accommodation(s)

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Hotel location

ibis Saigon Airport

2 Hong Ha St, W2, Dist Tan Binh
70000 Ho Chi Minh
Vietnam

GPS:10.813508, 106.665704

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BISTRO BY OOPEN

Let us entertain your taste buds with flavors from around the world, treat yourself to a culinary journey, rich in taste and originality! The ibis kitchen is available with savory and sweet dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,660 reviews

TripAdvisor Rating  4.3/5  974 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Wing S. L. Business - Confirmed reviews ALL

I want to express my gratitude to your front desk Ms Nhan. I have booked for several days and need to early check out due to flight issue. Unfortunately, while I arrived the airport and realized that my flight was cancelled. I have to book a room to stay, and further check All.com and only 2-3 rooms left. So, I have to book to ascertain there is someplace to stay for another day. While I back to the same hotel. The front desk lady noticed me and granted me back to my room and support me to cancel the unnecessary booking. It is not a matter of room rate for a few hundred of dollars, but it is a sense of understand the guest needs and difficulty with a helping hand. That’s amazing. Thank you.

Dear Mr. Wing, Thank you very much for taking the time to share your heartfelt feedback with us. We are truly grateful for your kind words regarding your experience at ibis Saigon Airport, and especially for recognizing the outstanding support provided by Ms. Nhan at our Front Desk. It is very rewarding to know that her attentiveness, understanding, and willingness to assist during a stressful travel situation made a positive difference for you. Your comments perfectly reflect the spirit we strive to deliver every day, and we will be delighted to share your appreciation with Ms. Nhan and the entire team. Thank you once again for your trust and for choosing ibis Saigon Airport. We truly hope to welcome you back under smoother travel circumstances in the near future. Sincerely, Marc DUPUIS General Manager

Customer review rating 2.0/5

Jonathan S. Solo - Confirmed reviews ALL

The iced coffee came lukewarm and the credit card machine did not work. The neighbors were really loud and it was hard to sleep. The website said the hotel was walking distance, but it turned out that the walk was not safe.

Dear Mr. Jonathan, Thank you for taking the time to tell us about your experience at ibis Saigon Airport. I am sorry that aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measurements in accordance with the management team to address the problems that you have mentioned. I would appreciate if you can give us time to study further the case and resolve the problem. Please accept my apologies for this shortfall in service delivery you experienced. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Marc DUPUIS General Manager

Customer review rating 4.0/5

Haines C. Solo - Confirmed reviews ALL

This was a pleasant stay, with a comfortable bed.

Dear Mr. Haines, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Louise A. Couples - Confirmed reviews ALL

Good location and great customer service

Dear Ms. Louise A., Thank you for sharing your impression on your recent stay at ibis Saigon Airport. It is wonderful to know that you found our hotel to be “Great” and glad that you had a pleasant stay with us. Please rest assured that I have shared your feedback with our team, this feedback has served as an encouragement to all of our contributors. We are looking forward to welcome you back in the near future at ibis Saigon Airport. Sincerely, Marc DUPUIS General Manager

Customer review rating 5.0/5

Ze J. N. N. Business - Confirmed reviews ALL

The service exceeded my expectation where everytime I was approaching the reception desk, the staff there would already come to greet me and ask how they could help. Offered to arrange transport for me to the airport when I was prepared to walk since it's only 20 mins away and so glad I took the transport as the weather was hot. Triple thumbs up!

Dear Mr. N., Thank you very much for taking the time to share such wonderful feedback regarding your stay at ibis Saigon Airport. We are delighted to learn that you enjoyed our convenient location, comfortable room, and especially the level of service provided by our team. Your kind words about our Front Office colleagues proactively greeting you and offering assistance are truly appreciated and will be shared with the team as a strong source of encouragement. We are also pleased that the airport transportation arrangement was helpful, particularly given the warm weather. Your “triple thumbs up” truly means a great deal to us. Thank you once again for choosing ibis Saigon Airport. We look forward to welcoming you back on your next visit. Sincerely, Marc DUPUIS General Manager

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  • 622 reviews 8.7/10 Breakfast

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