Mercure Kota Kinabalu City Centre 4 stars

Customer review rating (ALL Rating) 3.9/5 1,874 reviews

Mercure Kota Kinabalu City Centre - Image 1
Mercure Kota Kinabalu City Centre - Image 2
Mercure Kota Kinabalu City Centre - Image 3
Mercure Kota Kinabalu City Centre - Image 4

Description

Hotel extras

  • iMac corner and Free Wi-Fi

  • Walking distance to Jesselton Point, Jesselton Mall, Suria Sabah Shopping Mall and Gaya Street

  • Restaurant at rooftop with superb view

  • Suites with one, two or three bedrooms with kitchenette facility, dining & living area

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Kota Kinabalu City Centre

No 41 Jalan Gaya, Kota Kinabalu
88000 KOTA KINABALU
Malaysia

GPS:5.988417, 116.079614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,874 reviews

Customer review rating 4.0/5

Shee W. C. Business - Confirmed reviews ALL

That night raining heavily, no one attended or served with umbrella when I walk out from hotel to Grab Car. Others are good, front counter attendees were nice persons. Condition of room was clean. However few area were rusted, showing that need some upgrade due to aged.

Customer review rating 5.0/5

Kai T. Y. Families - Confirmed reviews ALL

Had a fantastic stay at Mercure Kota Kinabalu City Centre! I was pleasantly surprised with a room upgrade upon arrival, which made the stay much more comfortable. The staff were incredibly welcoming, providing a refreshing drink during check-in. What really stood out was the thoughtful gesture at check-out—they provided drinks and cookies for the journey. It’s these small details and the genuine recognition of guests that make this hotel stand out. Highly recommended!

Customer review rating 4.0/5

Ashleyuhenshuetmei T. Business - Confirmed reviews ALL

Fenny the receptionist was extremely kind and helpful, she managed to find a room and allowed for me to check in 2 hours earlier than the usual 3pm check in as i had a super long and tiring 32 hours work day with no sleep.

Customer review rating 4.0/5

Johan N. B. Families - Confirmed reviews ALL

Coming to kk for running event, venue not far from hotel, you can walk from the hotel to the city center and explore on foot, room is big with a view, breakfast is a let down, example fruits, they only provide and apple and orange just like Malay wedding fruits, you can do better than that

Customer review rating 3.5/5

Azihan A. Business - Confirmed reviews ALL

The location is convenient, and if it’s only for a short business trip, then it’s quite acceptable. However, if you are expecting more in terms of comfort or experience, you may want to consider other options. There is also room for improvement in the quality of the food.

Other web-users rate our hotel

  • 1,435 reviews 8.9/10 Location
  • 1,986 reviews 5.9/10 Room
  • 1,186 reviews 7.5/10 Service
  • 22 reviews 6.8/10 WiFi
  • 937 reviews 5.3/10 Comfort
  • 733 reviews 4.6/10 Cleanliness
  • 578 reviews 4.5/10 Amenities
  • 500 reviews 6.2/10 Breakfast

Powered by Trustyou

Our other establishments nearby

ibis Styles Kota Kinabalu Inanam 3 stars

Customer review rating (ALL Rating) 4.6/5 (197 reviews)

At 6.652 km

See the hotel
All our hotels in Kota Kinabalu