Mercure Kota Kinabalu City Centre 4 stars

Customer review rating (ALL Rating) 3.9/5 1,884 reviews

Mercure Kota Kinabalu City Centre - Image 1
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Description

Hotel extras

  • iMac corner and Free Wi-Fi

  • Walking distance to Jesselton Point, Jesselton Mall, Suria Sabah Shopping Mall and Gaya Street

  • Restaurant at rooftop with superb view

  • Suites with one, two or three bedrooms with kitchenette facility, dining & living area

Our accommodation(s)

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Hotel location

Mercure Kota Kinabalu City Centre

No 41 Jalan Gaya, Kota Kinabalu
88000 KOTA KINABALU
Malaysia

GPS:5.988417, 116.079614

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  1,884 reviews

Customer review rating 4.5/5

Piang K. Y. Solo - Confirmed reviews ALL

Comfortable. Wonderful breakfast buffet BUT please provide more fruits. Clean

Customer review rating 4.5/5

H. M. H. T. Families - Confirmed reviews ALL

Breakfast and the room were great, but the housekeeping doing service when we were out without prior consent, so our valuables, tablets and phones were not prepared to be kept in the safe or bring out with us. Overall, still a great staycation.

Customer review rating 4.5/5

Salehah A. Families - Confirmed reviews ALL

Very clean

Customer review rating 1.5/5

Tsz K. W. Friends - Confirmed reviews ALL

We booked two rooms for four people. During check-in, we asked if we could switch to a suite instead of two separate rooms, especially since the suite was cheaper and didn't appear to be fully booked. However, the front desk completely dismissed our request and insisted we pay extra to change rooms. This unhelpful attitude left us feeling very disappointed.

Customer review rating 1.5/5

Beng T. Q. Families - Confirmed reviews ALL

Aircon in 1 room is down despite room changed. Believed this was feedback by previous guests but seems nothing is done.

Other web-users rate our hotel

  • 1,427 reviews 8.9/10 Location
  • 1,959 reviews 6/10 Room
  • 1,178 reviews 7.6/10 Service
  • 21 reviews 7.5/10 WiFi
  • 921 reviews 5.4/10 Comfort
  • 729 reviews 4.7/10 Cleanliness
  • 580 reviews 4.5/10 Amenities
  • 494 reviews 6.2/10 Breakfast

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