Grand Mercure Mysore 5 stars

Customer review rating (ALL Rating) 4.1/5 1,368 reviews

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Description

Hotel extras

  • Prime location on the Dasara procession near Mysore Palace. Iconic city views at your door.

  • Relax at our rooftop pool, spa and gym. The ultimate premium wellness retreat in Mysore.

  • Global dining at our two restaurants and rooftop bar with stunning Mysore views.

  • Proudly a Green Key certified hotel, leading sustainability in the Palace City.

  • A family-favorite with a kids' play area. Mysore's premier hotel now a pet-friendly hotel.

Our accommodation(s)

Book this hotel
Room 1

Discover an authentic local setting designed for comfort, featuring twin beds, a worktable, bathroom with hand shower, free Wi-Fi, e-safe, mini bar, tea/coffee facilities and your pet's first meal on the hotel.

  • Views:

    City View or Courtyard View

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Handheld shower

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Separate closet
  • Shoe polisher
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 3 pers. max
  • 24 m² / 258 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Courtyard View

Media And Technology

Internet Facilities

  • RJ 11 Outlet
  • RJ 45 Outlet
  • High speed internetAdditional charge

Phone Facilities

  • Voice mail

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Iron
  • Shoe polisher
  • Soundproof room
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Separate closet
  • Shoe polisher
  • Slippers
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Embark on a journey of local discovery with private balcony views, featuring a king bed, a work table, bathroom with hand shower, free Wi-Fi, e-safe, mini bar, tea/coffee facilities and your pet's first meal on the hotel.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room
  • Data port in roomAdditional charge
  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Voice mail

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Satellite/cable colour TV
  • Web TV
  • Pay per view channel(s)Additional charge
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

Studio Suite Balcony, Indian Evening Tea, 20% off on FnSB & SPA, 1+1 on IMFL at Silk Bar/Galleria

Treat yourself to a comfortable suite with a king bed, balcony views, including seasonal Dasara procession views, bathtub, worktable, tea/coffee-making facilities, free Wi-Fi, early check-in/out (subj. to avail.) and your pet's first meal on the hotel.

  • Views:

    City View or Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 40 m² / 430 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Handheld shower

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Shoe polisher
  • Slippers
  • Soundproof room
  • Trouser pressAdditional charge

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Suite

Heritage Suite, Indian Evening Tea, 20% off on FnSB & SPA, 1+1 on IMFL at Silk Bar/Galleria

Embrace premium comfort inspired by Mysore's royal heritage, featuring a king bed, balcony, bathtub, worktable, non-alcoholic minibar, free Wi-Fi, early check-in/out (subject to availability), two daily laundry pieces & your pet's first meal on the hotel.

  • Views:

    City View or Courtyard View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 48 m² / 516 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini bar with free soft drinks
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Handheld shower

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge
  • International callsAdditional charge

Tv Facilities

  • Dedicated Sports Channel beIN Sports
  • Pay per view channel(s)
  • Satellite/cable colour TV
  • Web TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Separate closet
  • Shoe polisher
  • Slippers
  • Trouser press

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call
  • Breakfast in bedAdditional charge

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Grand Mercure Mysore

2203 60 New Sayyaji Rao Road, Nelson Mandela Circle, Karnataka
570021 MYSORE
India

GPS:12.330195, 76.64506

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • Mysore Airport Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 146 rooms
  • One room for people with reduced mobility
  • 146 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter Additional charge

Currency exchange

  • Currency exchange

Pets

Pets allowed

Boutiques/shopping

Gift shop/newspaper shop

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service
  • Breakfast à la carte

Business

3 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer
  • Stroller available

Services for children

  • Video game area
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Tourist guide for families

Well-being

POOL

  • Outside

Gymnasium

  • On site
  • On site
  • Indoor parking
  • Private
  • 50 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 6.55 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking
  • Electric car recharging units 22 kVA

Security

  • Well-lit parking
  • Extinguisher
  • Sprinkler

Accessibility

  • Accessible parking

Discover a journey into Inspired Indian Gastronomy at our poolside Resto-bar. Enjoy elevated fine dining featuring our signature Indian cuisine in an elegant rooftop setting, all while overlooking the spectacular panoramic views of the Mysore skyline.

How about a sundowner or two to ring in a relaxed evening? Head to the plush Silk Bar and choose from an eclectic collection of single malts, cocktails, mocktails, spirits and wines. The Silk Bar, located at the lobby level, can accommodate 18 people.

Relax at our rooftop outdoor pool, featuring panoramic views of the Mysore skyline. A perfect urban oasis for a refreshing dip or quiet lounging, this serene space offers an elevated escape high above the vibrant Palace City.

Iyãsya, meaning relaxation in Sanskrit, is a tranquil space where guests can unwind and restore balance. Using natural herbs, spices and essential oils, the spa offers body and face spa therapies, facials for men and women, nail spa services, manicures, pedicures, body wraps, scrubs and reflexology treatments designed to awaken the senses and promote complete wellbeing.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,368 reviews

Customer review rating 4.5/5

Paul T. Couples - Confirmed reviews ALL

Dear Mr. T., Thank you for taking the time to share your wonderful experience at Grand Mercure Mysore. We are delighted to hear that you and your wife enjoyed your stay, particularly during the vibrant Dasara Festival. It is gratifying to know that our team, including Manjari Gumma and Srestha Banik, provided you with the assistance you needed to create such memorable moments. We take great pride in maintaining high standards for our rooms and facilities, and it is pleasing to hear that you found everything to your satisfaction. Our culinary offerings and attentive service are designed to enhance our guests' experiences, and we are thrilled that you appreciated them. Your feedback regarding our competitive pricing for the quality of experience we provide is very encouraging. Thank you once again for choosing to stay with us. We hope to welcome you back for another unique experience in the future. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore & Ibis Styles Mysore

Customer review rating 5.0/5

Jai V. Families - Confirmed reviews ALL

Dear Mr. V., Thank you for your kind words regarding your recent stay at Grand Mercure Mysore. We are thrilled to hear that you and your family felt at home and enjoyed our clean facilities and friendly service. It is wonderful to know that we could contribute to your memorable evening during the Dussehra Procession. Your appreciation motivates our team to continue delivering exceptional experiences. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore & Ibis Styles Mysore

Customer review rating 3.5/5

Priya F. Friends - Confirmed reviews ALL

Dear Ms F., Thank you for your feedback regarding your recent stay. I am pleased to hear that you appreciated the decor and found the beds to your satisfaction. However, I regret that you experienced issues with the room odor and the quality of the food. Your comments are valued and will be taken into consideration. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Customer review rating 4.5/5

Josaph L. Business - Confirmed reviews ALL

Dear Mr L., Thank you for your positive feedback regarding your stay. I am pleased to hear that you enjoyed our hospitality and the hotel's convenient location. I apologize for the delays you experienced during breakfast and appreciate your understanding as we work to improve our service efficiency. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Customer review rating 5.0/5

Kastur H. Couples - Confirmed reviews ALL

Dear Ms H., Thank you for your positive feedback regarding your comfortable stay and the toga session. We appreciate your suggestion regarding advertising these sessions more effectively. It is delightful to know that you enjoyed our location and breakfast menu. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Dear Mr. T., Thank you for taking the time to share your wonderful experience at Grand Mercure Mysore. We are delighted to hear that you and your wife enjoyed your stay, particularly during the vibrant Dasara Festival. It is gratifying to know that our team, including Manjari Gumma and Srestha Banik, provided you with the assistance you needed to create such memorable moments. We take great pride in maintaining high standards for our rooms and facilities, and it is pleasing to hear that you found everything to your satisfaction. Our culinary offerings and attentive service are designed to enhance our guests' experiences, and we are thrilled that you appreciated them. Your feedback regarding our competitive pricing for the quality of experience we provide is very encouraging. Thank you once again for choosing to stay with us. We hope to welcome you back for another unique experience in the future. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore & Ibis Styles Mysore

Customer review rating 5.0/5

Jai V. Families - Confirmed reviews ALL

Clean hotel, friendly staff, neat rooms. These are my take away's after the 2 nights stay at Grand Mercure Mysore. Myself and my family had a comfortable stay. A special thanks from us to Grand Mercure team for giving us a memorable evening on 21st Oct on the eve of Dussehra Procession.

Dear Mr. V., Thank you for your kind words regarding your recent stay at Grand Mercure Mysore. We are thrilled to hear that you and your family felt at home and enjoyed our clean facilities and friendly service. It is wonderful to know that we could contribute to your memorable evening during the Dussehra Procession. Your appreciation motivates our team to continue delivering exceptional experiences. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore & Ibis Styles Mysore

Customer review rating 3.5/5

Priya F. Friends - Confirmed reviews ALL

Very pretty decor. Food waa average. First room smelt very damp and moldy. New room was much better. Beds were excellent

Dear Ms F., Thank you for your feedback regarding your recent stay. I am pleased to hear that you appreciated the decor and found the beds to your satisfaction. However, I regret that you experienced issues with the room odor and the quality of the food. Your comments are valued and will be taken into consideration. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Customer review rating 4.5/5

Josaph L. Business - Confirmed reviews ALL

Overall hotel stay was good. Great hospitality. Breakfast was a bit chaotic and had to inquire about my omelette and dosa order multiple times before receiving it. Also had to ask for silverware and water.

Dear Mr L., Thank you for your positive feedback regarding your stay. I am pleased to hear that you enjoyed our hospitality and the hotel's convenient location. I apologize for the delays you experienced during breakfast and appreciate your understanding as we work to improve our service efficiency. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Customer review rating 5.0/5

Kastur H. Couples - Confirmed reviews ALL

Great location and good breakfast menu

Dear Ms H., Thank you for your positive feedback regarding your comfortable stay and the toga session. We appreciate your suggestion regarding advertising these sessions more effectively. It is delightful to know that you enjoyed our location and breakfast menu. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Customer review rating 4.0/5

Manuprasad B. S. Families - Confirmed reviews ALL

We stayed at Grand Mercure Mysore with our family during the Pooja holidays and had a wonderful experience. The hotel is conveniently located, with popular attractions like Mysore Palace and Mysore Zoo just around 5 km away. The room was clean, comfortable, and well-maintained, making our stay very pleasant. The staff were polite, friendly, and well-behaved throughout our visit. Overall, we had a lovely and relaxing family stay. The hotel'S. excellent location, cleanliness, and warm hospitality made our visit enjoyable. I would definitely recommend Grand Mercure Mysore to families visiting the city.

Dear Mr Manuprasad B. S., Thank you for sharing your delightful experience at Grand Mercure Mysore. We are thrilled to hear that you and your family had a pleasant stay during the Pooja holidays. It is wonderful to know that you appreciated our convenient location near popular attractions and found the room to be clean and comfortable. Our team takes great pride in providing warm hospitality, and your kind words about our staff will surely motivate them further. We are grateful for your recommendation to other families and hope to welcome you back for another lovely visit in the future. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Customer review rating 0.5/5

Siddhartha B. Solo - Confirmed reviews ALL

Checkin takes ages as it has large party groups visiting. You will wait without even water being offered. Rooms need better maintenance: my room’s shower holder was partly broken and curtain was dirty and had holes. Worst is they double charged me: although my booking amount already included incidental and I showed it during checkout, they charged me Rs 1500 plus tax extra. Either a scam or incompetence. Please avoid this hotel.

Dear Mr B., Thank you for your feedback regarding your recent stay at Grand Mercure Mysore. I sincerely apologize for the inconveniences you experienced during check-in and the condition of your room. Our team strives to ensure a seamless arrival experience, and I regret that we fell short in this instance. Regarding the billing issue, I understand how frustrating this must have been. It is our priority to maintain clarity in our charges, and I appreciate your bringing this to our attention. Your comments are valuable in helping us improve our services. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Customer review rating 3.0/5

Rakesh A. Couples - Confirmed reviews ALL

The hotel was good and service was very good as well. The only thing negative was quality of food in the GF restaurant. We had one lunch and one breakfast and bot times the food was bad. We had dinner at roof top restaurant and the food was wonderful and finger licking.

Customer review rating 3.0/5

Prafful T. Families - Confirmed reviews ALL

Well located, food quality can be better, also rooms seem to be ageing

Customer review rating 2.0/5

Ashish B. Families - Confirmed reviews ALL

Staying at the Grand Mercure Mysore we were very disappointed with the room and the facilities (the room was particularly bad). The staff were absolutely excellent though. The good: The team were very courteous and accommodating throughout. The baby food they provided was a lovely touch that we really appreciated. The problems: Cleanliness: The carpet in the room had stains, patches and debris in it. The chair was stained and the headrest had a black mark. The glasses at the restaurant were also stained (a hygiene issue). Maintenance: The wallpaper was peeling. The carpet on the floor was folded over which was a genuine tripping hazard. The shower drain didn't clear at all and the water just sat there until it dried. Comfort: the AC didn't work very well. The room was warm despite it being quite pleasant outside and I could hear my neighbour's flush very clearly so the soundproofing is absolutely terrible. A property of this standard should not have the fundamentals so very wrong. The staff don't deserve to be in a room that in effect undermines their work. I hope management look at the housekeeping and maintenance issues.

Dear Mr B., Thank you for sharing your feedback regarding your recent stay at Grand Mercure Mysore. I sincerely regret to learn that your experience did not meet your expectations due to several issues related to cleanliness and maintenance in your room. It is disheartening to know that the state of the carpet, furniture, and bathroom facilities impacted your comfort during your stay. I appreciate your recognition of our staff's courteous service and the thoughtful gesture of providing baby food. However, I understand that the condition of your room overshadowed these positive aspects. Your comments regarding the air conditioning and soundproofing will be taken into account as we continually strive to enhance our guest experiences. Rest assured that your feedback will be shared with the relevant teams to ensure that we address these concerns effectively. Thank you once again for your valuable insights, and I hope you will consider giving us another opportunity in the future. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Customer review rating 2.5/5

Krishnan S. Couples - Confirmed reviews ALL

Not even close to the experience at Novotels. I understand the difference in brand, but the experience could have been better. Good staff (most of them), but less amenities.

Dear Mr S., Thank you for sharing your feedback. We regret that your experience did not live up to your expectations and appreciate your kind words about our staff. Please be assured that we continuously strive to enhance our amenities and overall guest experience. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Customer review rating 5.0/5

Nagesh S. Business - Confirmed reviews ALL

The stay is good, staff is good. Friendly environment.

Dear Mr S., Thank you for your kind words regarding your recent stay at Grand Mercure Mysore. We are pleased to hear that you found your experience comfortable and appreciated our staff's friendly service. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Customer review rating 3.5/5

Roshan B. Families - Confirmed reviews ALL

While booking had requested to provide room at higher floor. However the room was given on 2nd floor.

Dear Mr B., Thank you for your feedback. I apologize for the oversight regarding your room allocation. We strive to accommodate guest preferences, and I regret that we did not meet your request during your stay. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Customer review rating 4.5/5

Vijayakumar B. Business - Confirmed reviews ALL

All well

Dear Mr Vijayakumar B., Thank you for your kind feedback regarding your stay. We are pleased to know that you enjoyed the quality of our rooms and found everything satisfactory. Your positive remarks are greatly appreciated. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore

Customer review rating 4.5/5

Pavan V. Families - Confirmed reviews ALL

Front desk staff was extremely courteous. There was one staff member who took extra time to spend with our toddler and made him comfortable. She was engaging with our little one when we were at high tea and gave us some adult time. We appreciate the extra effort. Food was overall good during the breakfast buffet. Service was good too. Room was a bit dated and could use a little more attention to the finer details for cleaning.

Dear Mr. Pavan, Thank you for your kind words regarding your recent stay with us. We are pleased to hear that you enjoyed our location and found our front desk staff to be courteous, particularly their engagement with your toddler. It is wonderful to know that you appreciated these efforts, allowing you some quality time. We also appreciate your feedback about the breakfast buffet and service. We acknowledge your comments regarding the room's condition and cleaning details, and we will certainly consider this information as we continuously strive to enhance our guests’ experiences. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore & Ibis Styles Mysore

Customer review rating 4.0/5

Bhargav S. Families - Confirmed reviews ALL

Had a decent stay at Grand Mercure. While the staff was very supportive and rooms were comfortable, the food lacked variety and taste. It could have been better

Dear Mr. S., Thank you for your feedback regarding your recent stay at Grand Mercure. We are pleased to hear that you found our staff supportive and the rooms comfortable. We appreciate your comments on the food and will take them into consideration as we continuously strive to enhance our culinary offerings. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore & Ibis Styles Mysore

Customer review rating 5.0/5

Gundlapalli S. Families - Confirmed reviews ALL

Amazing staff , with baby they made us feel amazing and comfortable

Dear Mr. S., Thank you for your kind words regarding our staff and the comfort you experienced during your stay. It is our pleasure to ensure that all our guests, including families with babies, feel welcomed and well cared for. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore & Ibis Styles Mysore

Customer review rating 5.0/5

Sirsendu B. Business - Confirmed reviews ALL

Very good

Dear Mr. B., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you had a good experience at our hotel. It is our aim to provide excellent service to all our guests. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore & Ibis Styles Mysore

Customer review rating 4.5/5

Ayush B. Families - Confirmed reviews ALL

We went there for a staycation and we really got what we were looking for. Well maintained room easy access to the location. No hustle to get help from staff for anything we needed. One thing I would like to add that there was some scope to improve the food but it was good overall.

Dear Mr. b., Thank you for your kind words regarding your recent stay at Grand Mercure Mysore. We are delighted to hear that you found your stay comfortable and appreciated the friendliness and training of our staff. Your feedback regarding the food has been noted, and we will strive to enhance our culinary offerings. We look forward to welcoming you back for another enjoyable staycation in the future. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore & Ibis Styles Mysore

Customer review rating 5.0/5

Mithun T. Families - Confirmed reviews ALL

The front office staff were really good. Since I’m a Gold member I got an upgrade and a late checkout. Staff in the restaurant and housekeeping everyone were really good.

Dear Mr. T., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the upgrade and late checkout as a Gold member, and that our staff made a positive impression. Your feedback inspires us to maintain our high standards of service. Best Regards, Manali Gupta Cluster General Manager Grand Mercure Mysore & Ibis Styles Mysore

Other web-users rate our hotel

  • 881 reviews 9.1/10 Location
  • 2,218 reviews 7.3/10 Room
  • 4,600 reviews 8.5/10 Service
  • 27 reviews 7/10 WiFi
  • 1,245 reviews 8.7/10 Breakfast
  • 1,212 reviews 7.5/10 Cleanliness
  • 823 reviews 9.1/10 Vibe
  • 643 reviews 4.8/10 Comfort

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