Grand Mercure Mysore 5 stars

Customer review rating (ALL Rating) 4.0/5 1,266 reviews

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Description

Hotel extras

  • Prime location on the Dasara procession near Mysore Palace. Iconic city views at your door.

  • Relax at our rooftop pool, spa and gym. The ultimate premium wellness retreat in Mysore.

  • Global dining at our two restaurants and rooftop bar with stunning Mysore views.

  • Proudly a Green Key certified hotel, leading sustainability in the Palace City.

  • A family-favorite with a kids' play area. Mysore's premier hotel now a pet-friendly hotel.

Our accommodation(s)

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Hotel location

Grand Mercure Mysore

2203 60 New Sayyaji Rao Road, Nelson Mandela Circle, Karnataka
570021 MYSORE
India

GPS:12.330195, 76.64506

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,266 reviews

Customer review rating 5.0/5

Sathish K. Business - Confirmed reviews ALL

Good

Dear Mr Sathish k., Thank you for your positive feedback. We are delighted to hear that you had a good experience at Grand Mercure Mysore. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best Regards, Manali Gupta Hotel Manager Grand Mercure Mysore

Customer review rating 5.0/5

Parivesh N. B. Families - Confirmed reviews ALL

Excellent stay.Would recommend to stay for all.Special mention to Ms.Mahek for the swift check in.All the staff are outstanding.

Dear Mr Parivesh N. B., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you had a great experience and appreciate your recognition of Ms. Mahek and our staff. Your recommendation means a lot to us. Best Regards, Manali Gupta Hotel Manager Grand Mercure Mysore

Customer review rating 3.0/5

Douglas J. Business - Confirmed reviews ALL

Very friendly and helpful staff let down by the fabric of the hotel. Carpets throughout are marked and stained. Rooms in dire need of upgrading. While they may be clean, they are not welcoming with fabric and furniture needing replaced and refurbished. Corridors are consistently littered with room service trays placed outside by guests which often accumulate across the course of the day. Breakfast, while served by friendly staff, is also pretty disappointing with little thought given to presentation. Overall feels very much like a hotel waiting for its turn to be renovated.

Customer review rating 5.0/5

Mandira C. Families - Confirmed reviews ALL

All staffs from housekeeping to dining area to reception are very prompt and courteous

Dear Ms Mandira C., Thank you for your positive feedback. We are delighted to hear that you found your stay comfortable and appreciated the prompt and courteous service from our team. Your kind words will surely motivate our staff to continue delivering excellent hospitality. Best Regards, Manali Gupta Hotel Manager Grand Mercure Mysore

Customer review rating 0.5/5

Yamini M. Families - Confirmed reviews ALL

AC didnt work in the room and only after complaining third time around midnight we were provided alternate room. Almost everyone who worked there except a female receptionist ( during checkin) and one more person who arranged alternate room , all other people responded as if they hated talking and they didnt have any polite response . Especially the person (male) who was in the reception in the morning around 6am, also people who were arranging breakfast buffet ( except one lady chef) , everyone seemed like were very very unhappy and didn't even bother to look at face while talking. This was really weird experience for me . Either these people smile only while getting payment or everyone are unhappy working there .

Other web-users rate our hotel

  • 792 reviews 9.3/10 Location
  • 2,082 reviews 7.1/10 Room
  • 4,102 reviews 8.5/10 Service
  • 31 reviews 7.1/10 WiFi
  • 1,144 reviews 7.3/10 Cleanliness
  • 1,119 reviews 8.4/10 Breakfast
  • 752 reviews 9/10 Vibe
  • 591 reviews 4.6/10 Comfort

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