Grand Mercure Vadodara Surya Palace 5 stars

Customer review rating (ALL Rating) 4.4/5 1,260 reviews

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Grand Mercure Vadodara Surya Palace - Image 1
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Sayajigunj, Opp Parsi Agiary, (Baroda), 390 020 VADODARA, India

Description

Hotel extras

  • Largest pillarless Grand Ballroom of the city with a 23 ft. high ceiling

  • Located in the centre of the city

  • Closest hotel to the Statue of Unity - 80km

  • Multi-cuisine restaurant and cake shop

  • Single Lady travelers and reduced mobility rooms

Our accommodation(s)

Hotel location

Grand Mercure Vadodara Surya Palace

Sayajigunj, Opp Parsi Agiary, (Baroda)
390 020 VADODARA
India

GPS:22.307159, 73.181219

Telephone
Fax +91 265 236 3388

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,260 reviews

Customer review rating 4.0/5

Dinesh H. K. Couples - Confirmed reviews ALL

Having stayed at this Hotel every year for the last 10/15 years, I find that every year there has been improvements in the hotel in all aspects. I find the newly renovated rooms are well laid out and good amenities, smart TV which was a bonus. The washroom was well lit and clean, good shower pressure. The bed, pillows and bedding is good quality. The only negative was the lack of international power sockets.

Dear Mr. K., Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager

Customer review rating 3.5/5

Deeveen S. Business - Confirmed reviews ALL

Rooms are so small, Beds are so Stiff, Meal options are not so great and as a business traveller i would not prefer staying

Dear Mr. S., Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Prabal Srivastava General Manager

Customer review rating 4.5/5

Pramod R. Business - Confirmed reviews ALL

Clean Room and Breakfast of choice

Dear Mr. R., Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager

Customer review rating 4.0/5

Sriprasad M. R. Couples - Confirmed reviews ALL

Please include breakfast with stay. Also the shower was not functioning properly.

Dear Mr. Sri prasad, Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Prabal Srivastava General Manager

Customer review rating 4.5/5

Vinodrai R. K. Families - Confirmed reviews ALL

Good location but seemed more preoccupied with weddings guests.

Dear Mr. K., Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager

Other web-users rate our hotel

  • 268 reviews 9.1/10 Location
  • 636 reviews 7.2/10 Room
  • 1,677 reviews 9.3/10 Service
  • 15 reviews 4.3/10 WiFi
  • 860 reviews 9.3/10 Food
  • 293 reviews 7.7/10 Cleanliness
  • 257 reviews 8.2/10 Amenities
  • 135 reviews 8.5/10 Breakfast

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