Grand Mercure Vadodara Surya Palace 5 stars

Customer review rating (ALL Rating) 4.4/5 1,294 reviews

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Grand Mercure Vadodara Surya Palace - Image 1
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Sayajigunj, Opp Parsi Agiary, (Baroda), 390 020 VADODARA, India

Description

Hotel extras

  • Largest pillarless Grand Ballroom of the city with a 23 ft. high ceiling

  • Located in the centre of the city

  • Closest hotel to the Statue of Unity - 80km

  • Multi-cuisine restaurant and cake shop

  • Single Lady travelers and reduced mobility rooms

Our accommodation(s)

Hotel location

Grand Mercure Vadodara Surya Palace

Sayajigunj, Opp Parsi Agiary, (Baroda)
390 020 VADODARA
India

GPS:22.307159, 73.181219

Telephone
Fax +91 265 236 3388

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,294 reviews

Customer review rating 4.5/5

Varunraj L. Business - Confirmed reviews ALL

We have a short stay for overnight, but it was comfortable and we enjoyed our dinner at Azure. The reception was welcoming and had a quick check-in and check-out.

Dear Mr. L., Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager

Customer review rating 3.5/5

Daniel S. Business - Confirmed reviews ALL

Affordable but no longer up to date. It would need a thorough refurbishment. The food (breakfast) was good. Cleanliness was okay – but could be better. The staff were very friendly (as is the case almost everywhere in India)

Dear Mr. Daniel, Thank you for taking your time in sharing your constructive feedback with us and I am truly sorry to hear that we came up short in providing you with a flawless and memorable stay during this occasion. I am extremely sadden that the shortcomings you experienced have understandably affected your impression of the hotel and I wish to extend my sincerest apologies for the frustrations and inconveniences caused. Please be assured that your feedback is very important to us and I have taken the necessary steps to address the issues you have brought up with my team. I appreciate your feedback and I sincerely hope that the experience will not deter you from returning to Grand Mercure Vadodara Surya Palace in the not too distant future. Best regards, Prabal Srivastava General Manager

Customer review rating 4.0/5

Manisha V. M. Families - Confirmed reviews ALL

Restaurant food was excellent and the service in restaurant staff was also upto the mark. Specially Mr. Manish served well. Thanks to all the staff.

Dear Mr. M., Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager

Customer review rating 4.0/5

Monideepa M. Business - Confirmed reviews ALL

I stayed for a very short time, not even a full day so cannot describe too much. However really liked the room and the hospitality. Chef needs to work hard on the food provided at breakfast. In room dining and tea was very good.

Dear Mr. M., Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager

Customer review rating 5.0/5

Abhay R. Business - Confirmed reviews ALL

Your services and infra is great

Dear Mr. R., Greetings from the Grand Mercure Vadodara Surya Palace!! We are incredibly grateful that you took time out to leave us this note. I am pleased to know that you enjoyed your experience about location, food and the facilities at Grand Mercure Vadodara Surya Palace. Our values put customer satisfaction as top priority and we are committed to our Guests. The team and I look forward to your continued visits. We will always be very happy to welcome you back. Thank you so much for your recommendation and have a wonderful day ahead!! Warmest regards, Prabal Srivastava General Manager

Other web-users rate our hotel

  • 270 reviews 9.2/10 Location
  • 643 reviews 7.1/10 Room
  • 1,679 reviews 9.3/10 Service
  • 15 reviews 4.8/10 WiFi
  • 865 reviews 9.3/10 Food
  • 299 reviews 7.6/10 Cleanliness
  • 267 reviews 8.2/10 Amenities
  • 138 reviews 8.3/10 Breakfast

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