Novotel Taiping Perak 4 stars

Customer review rating (ALL Rating) 4.6/5 1,567 reviews

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Novotel Taiping Perak - Image 1
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No 1 Jalan Tupai, Perak Darul Ridzuan, 34000 TAIPING, Malaysia

Description

Hotel extras

  • Spacious Pre - Function area for all meeting. Built in LCD projector & screen for all meeting

  • The only hotel in town provides business centre facilities.

  • The only hotel with Kid`s club and equipped with both Swimming Pool and Gym.

  • 1,100 covered parking bays available.

  • Easy access to shopping mall as hotel located on top of Taiping Mall.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 2 Single Beds

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Universal shaving plug

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 31 m² / 333 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View
See availabilities

Premier Room with 1 King Size Bed, A unique experience combining relaxation and business. Facing the beautiful scenery of Taiping Lake and the greenery of the Hills.

  • Views:

    Lake View or Pool side

Max. number of persons
3
Area
From 31 m² / 333 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Premier Room with 2 Single Beds, A unique experience combining relaxation and business. Facing the beautiful scenery of Taiping Lake and the greenery of the Hills.

  • Views:

    Lake View or Pool side

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Grand Deluxe with 1 King Size Bed, A unique experience combining relaxation and business. Facing the historical inner city with spacious room area.

  • Views:

    City View or Lake View

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Presidential Suite with 1 King Size Bed

Photo out of - Presidential Suite with 1 King Size Bed

Presidential Suite with 1 King Size Bed, An unforgettable experience! Large, well-designed, the suite includes a separate lounge and bedrooms. It offers unbeatable facilities: spacious living area, beautiful views of Taiping Lake.

  • Views:

    City View

Max. number of persons
4
Area
From 213 m² / 2292 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bidet
  • Fixed showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror

Media And Technology

Complementary elements

  • Multimedia hub
  • Radio

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Taiping Perak

No 1 Jalan Tupai, Perak Darul Ridzuan
34000 TAIPING
Malaysia

GPS:4.85017, 100.7429

Telephone
Fax +60 5-806 1733

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 197 rooms
  • One room for people with reduced mobility
  • 14 connecting rooms
  • 197 non-smoking rooms
  • 9 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Check In & Check-out facilities

  • Express check-out

Concierge

  • Concierge

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff

Family

Services for children

  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Children''s TV Channels

Well-being

Outdoor Swimming Pool

  • Outside
  • On site

Inbalance

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 89 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.1 m / 6.9 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking

Accessibility

  • Elevators
  • Accessible parking

FOOD EXCHANGE

Non contractual photo

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Enjoy an interactive dining experience. Our buffet features Asian and international cuisine for breakfast, lunch and dinner.

The bright and cheery Lobby Lounge offers a delectable range of refreshments and light snacks.

The hotel features a fitness center, swimming pool and balanced menus for guests to keep up with their fitness regimes.

Novotel Taiping has experienced wedding specialists to ensure that your special day is truly memorable.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,567 reviews

Customer review rating 5.0/5

Mohd A. A. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback about your recent stay. Based on your high ratings and comments, we are glad to see that you enjoyed your stay with us, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Fazita A. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback about your recent stay. I have read your comments, and I would like to sincerely apologize for the inconvenience caused by all of our lifts being out of order during your stay. For your peace of mind, please rest assured that all lifts have now been properly repaired, are fully operational, and are completely safe for our guests to use. Furthermore, our lift contractor has been strictly instructed to monitor the system closely. They will ensure that regular servicing is maintained so that our lifts remain fully operational for our guests' convenience moving forward. Once again, thank you for your valuable feedback. We look forward to the opportunity to welcome you back and provide you with a much better experience in the future. Kind regards, James Chan General Manager

Customer review rating 3.5/5

Zool F. M. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback about your recent stay. I have read your comments, and I would like to sincerely apologize for the inconvenience caused by our lifts being out of order during your stay. For your peace of mind, please rest assured that all lifts have now been properly repaired, are fully operational, and are completely safe for our guests to use. Furthermore, our lift contractor has been strictly instructed to monitor the system closely. They will ensure that regular servicing is maintained so that our lifts remain fully operational for our guests' convenience moving forward. Once again, thank you for your valuable feedback. We look forward to the opportunity to welcome you back and provide you with a much better experience in the future. Kind regards, James Chan General Manager

Customer review rating 3.5/5

Julien L. S. C. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely value your input, as it helps us maintain and improve our guest experience. Please accept my sincere apologies for the disturbances you experienced due to the noisy room pump and the elevator issues. Please rest assured that we are taking immediate action to resolve these matters: • Elevator Maintenance: Our lift contractor has been notified and is currently on-site working to service and repair all elevators to ensure they are fully operational and safe to use. • Room Pump Noise: I have personally raised this issue with our Maintenance Manager to investigate the cause and implement a permanent fix for that room. We appreciate your patience and understanding as we work through these improvements. We hope to have the opportunity to welcome you back in the future and provide you with the seamless, high-quality experience you deserve. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Noor I. F. N. A. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback about your recent stay. Based on your ratings and comments, we are glad to see that you enjoyed your stay with us, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Dear Guest, Thank you for sharing your feedback about your recent stay. Based on your high ratings and comments, we are glad to see that you enjoyed your stay with us, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Fazita A. Couples - Confirmed reviews ALL

Unfortunately upon check-in on 04/11/2026, all the elevator under repair & services...so guests have to use the elevator located at the emergency exit. All the elevator repaired & working by 05/11/2026.

Dear Guest, Thank you for sharing your feedback about your recent stay. I have read your comments, and I would like to sincerely apologize for the inconvenience caused by all of our lifts being out of order during your stay. For your peace of mind, please rest assured that all lifts have now been properly repaired, are fully operational, and are completely safe for our guests to use. Furthermore, our lift contractor has been strictly instructed to monitor the system closely. They will ensure that regular servicing is maintained so that our lifts remain fully operational for our guests' convenience moving forward. Once again, thank you for your valuable feedback. We look forward to the opportunity to welcome you back and provide you with a much better experience in the future. Kind regards, James Chan General Manager

Customer review rating 3.5/5

Zool F. M. Families - Confirmed reviews ALL

I would have given a higher rating if not for the inconvenience caused by the elevator situation. Upon my arrival, only 1 out of the 3 elevators was operational, resulting in significantly longer waiting times. This affected the overall convenience and experience of my stay. I hope the management will look into this matter and ensure that all elevators are properly maintained and operational to provide a smoother experience for future guests.

Dear Guest, Thank you for sharing your feedback about your recent stay. I have read your comments, and I would like to sincerely apologize for the inconvenience caused by our lifts being out of order during your stay. For your peace of mind, please rest assured that all lifts have now been properly repaired, are fully operational, and are completely safe for our guests to use. Furthermore, our lift contractor has been strictly instructed to monitor the system closely. They will ensure that regular servicing is maintained so that our lifts remain fully operational for our guests' convenience moving forward. Once again, thank you for your valuable feedback. We look forward to the opportunity to welcome you back and provide you with a much better experience in the future. Kind regards, James Chan General Manager

Customer review rating 3.5/5

Julien L. S. C. Business - Confirmed reviews ALL

ok. but noisy pump machine in room and lift all cannot use.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely value your input, as it helps us maintain and improve our guest experience. Please accept my sincere apologies for the disturbances you experienced due to the noisy room pump and the elevator issues. Please rest assured that we are taking immediate action to resolve these matters: • Elevator Maintenance: Our lift contractor has been notified and is currently on-site working to service and repair all elevators to ensure they are fully operational and safe to use. • Room Pump Noise: I have personally raised this issue with our Maintenance Manager to investigate the cause and implement a permanent fix for that room. We appreciate your patience and understanding as we work through these improvements. We hope to have the opportunity to welcome you back in the future and provide you with the seamless, high-quality experience you deserve. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Noor I. F. N. A. Business - Confirmed reviews ALL

The highlights of my stay were definitely the exceptional service and hospitality from the staff. Everyone was incredibly welcoming, professional, and went above and beyond to ensure a comfortable stay.. The room was also clean, well-maintained, and the overall atmosphere was great. All Accor plus counter staff was so helpful while check in. So does the Indian guy with bald head, he was really friendly and helpful

Dear Guest, Thank you for sharing your feedback about your recent stay. Based on your ratings and comments, we are glad to see that you enjoyed your stay with us, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Hafizi M. Families - Confirmed reviews ALL

Very Good

Dear Guest, Thank you for sharing your feedback about your recent stay. Based on your ratings and comments, we are glad to see that you enjoyed your stay with us, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 3.5/5

Laiyin Y. Families - Confirmed reviews ALL

The lifts - 2 are working when we arrived for check-in, one was not available. But by dinner time, only one lift was working. Long line to get to the rooms and the hotel was hosting 4 bus full of school children. The room upon entering has an odour, the kettle still has water in it and the bathroom's shower gel was empty. Maybe housekeeping can do a better job ensuring that the room was properly cleaned, prepared and ready before receiving guests. I gave it a 7 because the bed was comfortable and the sheets are at least clean, even though the side tables are a little dusty. Breakfast spread was good and the location was ideal.

Dear Guest, Thank you for sharing your valuable feedback regarding your recent stay with us. We appreciate you bringing these matters to our attention, as your insights are essential to helping us maintain our service standards. Please accept my sincere apologies for the inconveniences you experienced with our elevators and housekeeping services. We take your comments seriously, and I want to reassure you that immediate steps are being taken to address both areas: • Elevator Maintenance: Our lift contractor is currently on-site and working urgently to resolve the mechanical issues and restore the elevators to full, reliable operation as quickly as possible. • Housekeeping Standards: I have shared your specific comments directly with our Executive Housekeeper. He is taking immediate corrective action, which includes reinforcing our standard operating procedures (SOPs) and conducting targeted retraining for our team in order to serve our guests better. We deeply appreciate your patience and understanding as we make these necessary adjustments. We look forward to the opportunity to welcome you back in the future and deliver the seamless, high-quality experience you should always expect from us. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Nor I. S. M. Friends - Confirmed reviews ALL

Perfect stay

Dear Guest, Thank you for sharing your feedback about your recent stay. Based on your ratings and comments, we are glad to see that you enjoyed your stay with us, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Chia L. L. Families - Confirmed reviews ALL

We have a nice stay at Novotel Taiping.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a comfortable experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Metodio J. P. Families - Confirmed reviews ALL

The place is very comfortable, clean and peaceful.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a comfortable experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Azlan M. S. Families - Confirmed reviews ALL

During checked in, I requested for a king sized bed. The staff in charge (Ms Punita, if not mistaken) was very friendly & helpful to entertain my request.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I am delighted to confirm that the staff member you mentioned is Punita, our Front Office Assistant. I will gladly share your kind words with Punita to recognize her excellent work, and use her example to inspire the rest of our team. Thank you once again for your feedback, and we look forward to welcoming you back in the future. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Kien T. Y. Couples - Confirmed reviews ALL

Could not check in at 3pm. Got to go elsewhere to kill time. Return to check in around 5:30pm. Did not get a call from Receptionist. Should make it a point to let your customer know what time they can check in. Cause the delay is in your control. The consolation is the upgrade from two singles to a king size.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I have shared your comments with our front office team. Moving forward, if a room is not ready by our 3pm check-in time, our team will proactively notify guests the moment it becomes available. We are committed to providing a seamless experience, and your feedback helps us improve our service. We look forward to welcoming you back and delivering a much better experience in the future. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Ashley T. Couples - Confirmed reviews ALL

The only choice to pick when I balik my lovely kampung Taiping. Once I step in the lobby, it makes me feel warm and comfortable. Just like balik rumah.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a comfortable experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Gino T. Business - Confirmed reviews ALL

Easy accessible to food, leisure and entertainment. All just walking distance

Dear Guest, Thank you for sharing your feedback about your recent stay. Based on your ratings and comments, we are glad to see that you enjoyed your stay with us, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 5.0/5

Noor F. Couples - Confirmed reviews ALL

Nice hotel

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a positive experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 3.0/5

Choon M. L. Couples - Confirmed reviews ALL

Your check in system is slow compared to many hotels . Unlikely it’s due to new staff as all 3 counters are equally slow Perhaps , it’s time to review your IT structure and whether a faster modem or computers to speed up the check in process

Customer review rating 4.5/5

Wah S. C. Business - Confirmed reviews ALL

I stay at Novotel business travel purpose & average every months will stay few days, Novotel will be my priority stay hotel.

Dear Guest, Thank you for sharing your feedback about your recent stay. Based on your high ratings and feedback, we are glad to see that you enjoyed your stay with us, and we look forward to welcoming you back again. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Chee H. L. Families - Confirmed reviews ALL

Quite satisfied with our stay. I think this could the best hotel as Taiping is a small town with not much hotels in this area. Coffee was not refilled when we checked-in so we got to ask for it. Cover for smoke detector was broken. Wires and the electronic can be seen. Overall, the room was quite good.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the issues you experienced with the unreplenished coffee and the smoke detector. Please be assured that I have addressed this immediately with our housekeeping and maintenance teams. We are reinforcing our inspection procedures to ensure that all rooms are fully stocked, functional, and defect-free before our guests arrive. Thank you once again for helping us improve. We look forward to welcoming you back and providing you with a much better experience in the future. Kind regards, James Chan General Manager

Customer review rating 4.5/5

Saw L. N. Families - Confirmed reviews ALL

We love to stay here as hotel location is good, front desk staff are politely and clean room.

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We are delighted to see that you had a positive experience, and we look forward to welcoming you back soon. Kind regards, James Chan General Manager

Customer review rating 4.0/5

Vasanti P. Families - Confirmed reviews ALL

2night 3 day stay. Convenient location , clean rooms, limited food options though. Nothing exciting here.

Dear Guest, Thank you for sharing your thoughts regarding your recent stay. We take your comments very seriously and will use them to improve our services across the board. Our goal is always to provide an exceptional experience for visitors coming to Taiping. Thank you once again for your time, and we look forward to welcoming you back with an enhanced experience in the future. Kind regards, James Chan General Manager

Other web-users rate our hotel

  • 1,359 reviews 9.5/10 Location
  • 1,521 reviews 8.4/10 Room
  • 1,269 reviews 8.5/10 Service
  • 34 reviews 5.3/10 WiFi
  • 877 reviews 8/10 Cleanliness
  • 466 reviews 8.5/10 Breakfast
  • 239 reviews 8.9/10 Vibe
  • 12 reviews 3.8/10 Bar

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