Mercure Gold Hotel Al Mina Road Dubai 4 stars

TripAdvisor rating 4.3/5 2,411 reviews

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Mercure Gold Hotel Al Mina Road Dubai - Image 1
Mercure Gold Hotel Al Mina Road Dubai - Image 2
Mercure Gold Hotel Al Mina Road Dubai - Image 3
Mercure Gold Hotel Al Mina Road Dubai - Image 4
Al Mina Road Bur Dubai, P O Box 66431, BUR DUBAI, 66431 DUBAI, United Arab Emirates

Description

Hotel extras

  • 20 minutes from Dubai Int'l Airport

  • Outdoor swimming pool

  • Free WIFI

  • Family rooms

  • Spa and fitness facilities

Our accommodation(s)

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Room 1

Hotel location

Mercure Gold Hotel Al Mina Road Dubai

Al Mina Road Bur Dubai, P O Box 66431, BUR DUBAI
66431 DUBAI
United Arab Emirates

GPS:25.242944, 55.275497

Telephone
Fax +971 4 345 9994

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

TripAdvisor Rating  4.3/5  2,411 reviews

Certificate of excellence 2024

Excellent stay

TripAdvisor rating 5.0/5

Lubov U TripAdvisor review

Dear Lubov, Thank you for sharing your experience at Mercure Gold Hotel. We're delighted to hear that you had an excellent stay and that Ravi, our lifeguard, provided you with polite and professional service. Ravi's dedication to guest satisfaction has been consistently praised by our guests, and your feedback reinforces his commitment to excellence It's wonderful to know that you enjoyed the rooftop view and the city's skyline from your room. Our rooftop lounge is indeed a highlight, offering guests a relaxing ambiance with live music and panoramic views of Dubai We appreciate your recommendation and look forward to welcoming you back on your next visit to Dubai. Best regards, Chris Fourment General Manager

Good experiemce

TripAdvisor rating 5.0/5

Bindal54543 TripAdvisor review

Dear Bindal Thank you for sharing your experience at Mercure Gold Hotel. We're delighted to hear that you found our hotel to be a good value for money and that our staff, including Ravi Kumar at the swimming pool, provided you with polite and helpful service. It's great to know that you enjoyed the cleanliness of our pool, the quality of our food, and the convenience of our location near the market.​ We appreciate your feedback and look forward to welcoming you back for another enjoyable stay. Best regards, Chris Fourment General Manager

Mercure Gold Hotel

TripAdvisor rating 5.0/5

Scenic17846113049 TripAdvisor review

Dear Valued Guest, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed your stay at Mercure Gold Hotel. It's great to know that Ravi at the pool and Myriam at the reception made your experience memorable. Our team takes pride in providing friendly and helpful service to all our guests.​ We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay. Best regards, Chris Fourment General Manager

Very good service by Satish & Prasanna Hotel was fantastic i really enjoyed my stay check in and check out service was g

TripAdvisor rating 4.0/5

Kush V Friends getaway - TripAdvisor review

Dear Valued Guest, Thank you for sharing your delightful feedback regarding your recent stay at Mercure Gold Hotel. We are thrilled to hear that you received excellent service from Satish and Prasanna and that your check-in and check-out experiences met your expectations. Our team members, including those in housekeeping, strive to provide attentive and personalized service to all our guests. Your recognition of their efforts is greatly appreciated. We are also pleased that and contributed to making your stay enjoyable. We look forward to welcoming you back to Mercure Gold Hotel in the near future. Best regards, Chris Fourment General Manager

Stay at Your Own Peril – A Nightmare Disguised as a Hotel

TripAdvisor rating 1.0/5

nomad_1602 Families - TripAdvisor review

Dear Valued Guest, Thank you for taking the time to share your experience with us. We sincerely regret that your stay did not meet your expectations, and we truly apologize for the discomfort you faced due to noise disturbance. Ensuring our guests have a restful and pleasant stay is very important to us, and we are sorry that we fell short in this instance. After reviewing your concerns, we found that the hotel was at full occupancy at the time of your check-in, which unfortunately limited our ability to offer an immediate room change. However, we understand that our Duty Manager met with you the following day to personally address your complaint and offered a room move to a quieter area of the hotel. We regret that this solution did not work for you and understand how frustrating this must have been. Your feedback is extremely valuable to us, and we will continue to explore ways to minimize noise disruptions for our guests. We deeply appreciate your patience and understanding, and we sincerely hope you might consider giving us another opportunity in the future. Please do not hesitate to reach out to us directly so we can ensure a more comfortable experience for you. Best regards, Chris Fourment General Manager

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Other web-users rate our hotel

  • 535 reviews 8.2/10 Location
  • 935 reviews 6.7/10 Room
  • 1,473 reviews 9.1/10 Service
  • 13 reviews 9.3/10 WiFi
  • 480 reviews 5.9/10 Cleanliness
  • 390 reviews 5.4/10 Comfort
  • 343 reviews 5.2/10 Vibe
  • 213 reviews 4.5/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.