Mercure Bengkulu 4 stars

Customer review rating (ALL Rating) 4.4/5 195 reviews

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Jalan S Parman No. 27, Bengkulu, 38227 BENGKULU, Indonesia

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Mercure Bengkulu

Hotel for travellers looking for local and authentic experiences

Mercure Bengkulu is close to government and corporate offices, also nearby tourist spots such as Fort Marlborough, Pantai Panjang (Long Beach), Soekarno & Fatmawati exile house. Fatmawati Soekarno Airport is just 20 minutes away. Featuring 233 rooms, meeting rooms, All Day Dining restaurant, bar & entertainment, swimming pool, gym, kids corner, spa and lounge. Public Electric Vehicle Charging Station Available.
Green Key is an international eco-label for tourism businesses, certified yearly via strict au

The hotel is conveniently located in the Bengkulu Business District.

Enjoy your stay at our comfortable hotel. Chill out with friends in our restaurant, lounge and bar. Our team at Mercure Bengkulu is on hand to serve you.

Herman Tri Wuryanto, Hotel Management

Hotel extras

Mercure Bengkulu is 20 mins by car from Fatmawati Soekarno Airport.
The hotel offers easy access to Bencoolen Mall, Fort Marlborough and Soekarno House Museum.
It is near to SPBU Petrol Station.
Mercure Bengkulu is 15mins by foot to the Fatmawati Monument.
Enjoy the ambience of the restaurant, which features the traditional Bengkulu touch.

Our accommodation(s)

Room

Superior Room with 1 Double Bed

2 pers. max
26 m² / 279 sq ft

Bedding 1 x Double bed(s)
Views: City View or Mountain view or Ocean/Sea view or Panorama view or Pool side

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Room

Superior Room with 2 Single Beds

2 pers. max
26 m² / 279 sq ft

Bedding 2 x Single bed(s) and 2 x Single bed(s)
Views: City View or Mountain view or Ocean/Sea view or Pool side

See availabilities

Room

Deluxe Room with 1 Double Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x Double bed(s)
Views: City View or Mountain view or Ocean/Sea view

See availabilities

Room

Deluxe Room with 2 Single Beds

2 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View or Ocean/Sea view or Panorama view

See availabilities

Room

Executive Room with 1 Double Bed

2 pers. max
38 m² / 409 sq ft

Bedding 1 x Double bed(s)
Views: City View or Ocean/Sea view or Panorama view

See availabilities

Room

Executive Suite with 1 King Size Bed

3 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s)
Views: City View or Ocean/Sea view or Panorama view

See availabilities

Hotel location

Mercure Bengkulu

Jalan S Parman No. 27, Bengkulu
38227 BENGKULU
Indonesia

GPS:-3.801137, 102.275153

+62 736 7343030

+62 736 7344322

Ferries
Airport

PORT OF BENGKULU

Ferries

Access: 15 km / 9.32 mi 25 min drive

FATMAWATI SOEKARNO

Airport

Access: 20 km / 12.43 mi 30 min drive

Shuttle

Additional charge

Shuttle on call

Sport Center

Sports centre

Access: 4 km / 2.485 mi 30 min walk / 10 min drive

Lapangan Golf Bengkulu

Golf course

Access: 14 km / 8.699 mi 20 min drive

Pantai Panjang

Beach area

Access: 4 km / 2.485 mi 34 min walk / 9 min drive

Dendam Tak Sudah Lake

Lake

Access: 9 km / 5.592 mi 52 min walk / 9 min drive

Local Handcraft Store

Shopping district

Access: 2.6 km / 1.616 mi 18 min walk / 6 min drive

Kampung Pesisir

Restaurant and cafe district

Access: 4.2 km / 2.61 mi 33 min walk / 8 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

PALM

The restaurant offers an extensive array of International, Indonesian and local Sumatran cuisine via buffet and a la carte options.

ANDUN

The bar serves light snacks, soft drink, juices, coffee, tea, beer and milkshake.

Black Rock Bengkulu

Indulge in culinary excellence at Bar and Lounge. Our chic venue offers a diverse menu for lunch and dinner, expertly crafted cocktails, live entertainment, and a stylish ambiance, creating a memorable dining experience that transcends the ordinary.

Breakfast

provided from 06 : 00 AM-10 : 00 AM and weekday till 10 : 30 AM. American, European, Continental & Indonesian Food. Everything has provided in Buffet Style including Coffee, tea and others beverage.Having fresh coffee machine as well and live cooking

Fitness center

Chill out in our swimming pool or work out at the Gym, which is open daily from 06.00 to 23.00.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 956 m² / 10394 sq ft
Maximum seats capacity: 1000
Maximum capacity for banquets: 600

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Weddings

Our ballroom is perfect for your special day. The perfect place to host all your important guests.

Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 195 reviews

Shawn O. Families - 6/10/2026 Confirmed reviews ALL

Dear Shawn O., We very much appreciate your comments regarding your stay at the Mercure Bengkulu. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herman Tri Wuryanto General Manager

Shawn O. Solo - 5/11/2026 Confirmed reviews ALL

Shawn O. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Bengkulu. Kami sangat senang Anda dapat menikmati waktu Anda ketika berkunjung di Mercure Bengkulu. Kami akan memberitahukan komentar Anda kepada tim kami agar menjadi motivasi bagi tim kami untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Herman Tri Wuryanto General Manager

Stefano A. Business - 4/26/2026 Confirmed reviews ALL

Andrew S. Business - 4/24/2026 Confirmed reviews ALL

Andrew S. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Bengkulu. Kami sangat senang Anda dapat menikmati waktu Anda ketika berkunjung di Mercure Bengkulu. Kami akan memberitahukan komentar Anda kepada tim kami agar menjadi motivasi bagi tim kami untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Herman Tri Wuryanto General Manager

Paul L. Couples - 4/21/2026 Confirmed reviews ALL

I have stayed here many times before and usually love coming here but this time was different I am not sure if they have changed management? When getting to the room I was hoping to shower after a long day of travelling however no towels were present. I let the persin who brought my bags know and he said he would get them sent. After 1hr they never came I rang reception who struggled to understand english and eventually managed to get 2 towels. In the whole time of being there they never provided hand towels and numerous days I had to request bath towels after the room was cleaned. In addition to this, as we went to get in bed the first night we discovered the bed to be full of stains, in fact the room I am not certain was cleaned before our arrival. I rang to request the bed be changed at around 22:30 at night, a cleaner came to do this but seemed frustrated. I also requested maintenance as on entry to the room, where the keycard sits was fully hanging off with cables exposed. The DB board was falling off the wall, the door would not shut without being forced closed and the bathroom drains smelled horrendous. The maintenance guy did his best at that time however, seemed to be working live on cables and not telling us he was about to put us into darkness in the room. He managed to temporarily sort out where the cables where hanging out and the DB board which were my main concern as we had some kids from our family coming the next day. The door did not get fixed. We also informed him it wasn't a priority but one of the bed sockets was not working. Other things I did not report where there seemed to be a leak above the door, the floor boards were all sticking up and the bracket holding the toilet water spray was spinning none stop. We also found the AC to be locked out probably due to a BMS system. While the staff unlocked this and I understand efficiency etc I dont think this is a good idea for a hotel, all users should have access to AC. The smell on the 9th floor was unpleasant most days as well. Such a shame because I love coming to the hotel in Bengkulu and visit most years, this has made me think twice about booking there again. Usually the service is brilliant.

Dear Mr. Paul L., Thank you very much for your kind comments regarding your recent visit to Mercure Bengkulu. We are truly delighted to know that you had an enjoyable stay with us. Your thoughtful feedback is greatly appreciated and will certainly be shared with our team, as it serves as a wonderful encouragement for us to continue delivering the highest standard of service to our valued guests. Once again, thank you for taking the time to share your experience. It was our pleasure to have you as our guest, and we sincerely look forward to welcoming you back to Mercure Bengkulu for another memorable stay in the near future. Warm regards, Herman Tri Wuryanto General Manager

Web-users rating

Other web-users rate our hotel

66 reviews 9/10 Location
807 reviews 9.1/10 Room
1,459 reviews 9.3/10 Service
643 reviews 9.3/10 Food
581 reviews 9.3/10 Amenities
474 reviews 9.3/10 Cleanliness
224 reviews 9/10 Breakfast
195 reviews 9.3/10 Vibe

5 reviews 8.9/10 Location
58 reviews 8.7/10 Room
66 reviews 9.2/10 Service
51 reviews 9.4/10 Amenities
48 reviews 9.3/10 Cleanliness
7 reviews 9/10 Breakfast

24 reviews 8.3/10 Room
33 reviews 8.4/10 Service
20 reviews 9/10 Food
18 reviews 9.3/10 Amenities
14 reviews 8.7/10 Cleanliness
12 reviews 9/10 Breakfast
6 reviews 8.7/10 Value

6 reviews 9/10 Location
13 reviews 8.3/10 Room
18 reviews 9.1/10 Service
10 reviews 9/10 Amenities
8 reviews 9.2/10 Cleanliness
7 reviews 8.1/10 Breakfast

9 reviews 8.5/10 Room
13 reviews 9/10 Service
7 reviews 9.4/10 Cleanliness
5 reviews 9.4/10 Amenities
5 reviews 8.7/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Mercure Bengkulu provides free high speed Wifi, on-site parking, and a buffet breakfast. Our facilities include:

Air conditioning and Led tv
Wheelchair accessibility and outdoor pool
Spa, Fitness center, and laundry services for an additional fee
Palm restaurant, Andun bar, and Black Rock Bengkulu
Concierge and airport shuttle for an additional fee
Meeting rooms, business center, and wedding venue

What dining options are available?

What are the check-in and check-out times?

At Mercure Bengkulu, check-in is from 02:00 Pm and check-out is up to 12:00 Pm. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the All Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 Pm.

Are there any special offers or discounts available?

Yes, Mercure Bengkulu regularly offers special deals and discounts, mainly accessible through our All Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the All Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?

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Mercure Bengkulu 4 stars

Description

Hotel extras

Our accommodation(s)

Superior Room with 1 Double Bed

Superior Room with 2 Single Beds

Hotel location

Access and transport

Hotel services

PALM

ANDUN

Black Rock Bengkulu

Breakfast

Pool

Fitness center

Spa

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What are the spa highlights and what treatments are offered?

What amenities are available for business travelers?