Dear Kenneth, thank you very much for your kind review! We are delighted to hear that our team was able to assist you and your family when you needed it most. It is wonderful to know that you enjoyed our restaurant and the lounge area, especially the facilities for children. Creating a welcoming and comfortable environment for families is very important to us. We truly appreciate your feedback and hope to welcome you and your family again soon. Kind regards, Mr. L. Meier Front Office Supervisor

Dear Dunja, thank you very much for your kind review. We are delighted that you enjoyed your comfortable stay with us and appreciated our convenient location, as well as the cleanliness and quietness of your room. It is especially nice to hear that our staff made a positive impression through their friendliness and helpfulness. Your feedback is truly appreciated and will be shared with the entire team. We hope to welcome you back again soon. Kind regards, Mr. L. Meier - Front Office Supervisor

Thank you for taking the time to share your feedback, Bethany. We are sorry to hear that your experience did not meet your expectations and that you felt our staff was unhelpful. This is certainly not the level of service we aim to provide. Regarding your booking, we regret the initial mix-up with the room type. We are glad that we were able to resolve this by changing your room to a twin as requested. With regard to the key cards, our procedure is designed for security reasons, which can sometimes limit the number of cards issued per room. However, we understand how this may have been inconvenient for your situation. We appreciate your comments, as they help us improve our service. Thank you for staying with us. Best regard, Mr. L. Meier - Front Office Supervisor

Dear Akio, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. L. Meier - Front Office Supervisor

Dear Geoffrey, thank you very much for your positive review. We are pleased to hear that you found our hotel easy to reach from the road network and enjoyed the quiet atmosphere during your stay. It is also wonderful to know that our team made a good impression on you. We hope you had a great time in Leipzig for the football and would be happy to welcome you again in the future. Kind regards, Mr. L. Meier - Front Office Supervisor

Dear Peter, thank you very much for your kind review. We are delighted to hear that you enjoyed your stay and that your visit to Leipzig was such a memorable experience – congratulations again on your team’s achievement. We are sorry to hear that you experienced difficulties with access to the underground car park and that communication in English was not always easy. Your feedback is very helpful and will be shared with the relevant teams so we can continue to improve both our processes and language skills. We truly appreciate your visit and hope to welcome you back again in the future. Kind regards, Mr. L. Meier - Front Office Supervisor

Dear Keith, thank you very much for your kind review. We are delighted to hear that you found our hotel very comfortable and enjoyed both the excellent breakfast and the option of an evening meal in our restaurant. Your positive feedback is greatly appreciated and will be shared with our team. We hope to have the pleasure of welcoming you back again soon. Kind regards, Mr. L. Meier - Front Office Supervisor

Thank you for your feedback, Artur. We’re sorry for the confusion regarding the gym hours. The opening times are listed on our website, but we completely understand that this information should also be clearly visible during the booking process in the app. We truly appreciate your comment and will review how we can make this information more transparent across all booking channels to avoid misunderstandings in the future. Thank you again for your valuable feedback, and we hope to have the chance to welcome you again and provide a better experience. Best regard, L. Meier - Front Office Supervisor

Dear Grzegorz, we were very pleased about your praising words and your positive feedback and thank you very much for the time you invested! Glad to hear that you had a pleasant stay in our house! Please visit us again soon! With greetings from Radefeld/Leipzig, L. Meier – Front Office

Dear Jeffrey, thank you very much for your lovely feedback. We are delighted to hear that you enjoyed your stay and found the room spacious with plenty of facilities, and that our staff made a positive impression. We hope you had a wonderful Christmas and wish you and your family a happy New Year filled with health and success. We would be very happy to welcome you back on a future visit. Kind regards, L. Meier

Dear Kristian, thank you very much for taking the time to share such detailed feedback about your stay. We truly appreciate your kind words about our team, breakfast selection, gym facilities, and spa area. It is great to hear that you enjoyed the calm surroundings and the convenient access by car. At the same time, we are very sorry that the issue with the room odor affected your overall experience. This is certainly not the standard we aim to deliver. We have already forwarded your comment to our housekeeping and technical departments to investigate the cause and ensure this is resolved as quickly as possible. Thank you for giving us the chance to change the rooms during your stay, even though the improvement was not as expected. We are delighted that you still enjoyed your stay overall, and we hope to welcome you back again in the future – with a fully refreshed and comfortable experience. With pre-Christmas greetings, L. Meier - Front Office Supervisor

Dear Mette K., as warm hosts, we have made it our mission to inspire people and exceed their expectations wherever possible. It saddens us all the more that we did not fully succeed in this in your case and we would like to apologize for the disappointment caused. We hope that you will visit us again in Radefeld when the opportunity arises and send our best regards, L. Meier - Front Office Supervisor

Vielen Dank, Katrin, für Ihre großartige Bewertung! Es freut uns sehr zu hören, dass Sie und Ihre Jungs einen angenehmen Aufenthalt bei uns hatten. Wir sind stolz auf unseren Service und das vielfältige Angebot, das wir unseren Gästen bieten können, und es ist schön zu wissen, dass Ihnen das Abendessen und die Möglichkeiten zur Entspannung in der Sauna und im Fitnessraum gefallen haben. Die Nähe zum Flughafen und zu Porsche ist in der Tat ein Vorteil, und wir freuen uns, dass Sie dies ebenfalls schätzen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Herzliche Grüße! L. Meier - Front Office Supervisor

Lieber Nils, vielen Dank für Ihre herzlichen Worte und die tolle Bewertung! Es freut uns sehr zu hören, dass Sie sich bei uns wie zu Hause fühlen und dass Sie uns seit vielen Jahren die Treue halten. Ihr Lob für unser Team bedeutet uns viel, und wir sind stolz darauf, Ihnen stets einen freundlichen und kompetenten Service bieten zu können. Es ist schön zu wissen, dass wir Ihre Erwartungen erfüllen und manchmal sogar übertreffen konnten. Wir freuen uns schon auf Ihren nächsten Besuch in Leipzig und darauf, Sie erneut bei uns willkommen zu heißen! Herzliche Grüße! L. Meier - Front Office Supervisor

Thank you, Krzysztof, for your wonderful review! We're thrilled to hear that you and your family enjoyed the activities for children and had a great experience in our restaurant. It's also great to know that you found our parking facilities convenient and appreciated the bike rental option. Cleanliness is a top priority for us, and we're glad it met your expectations. We hope to welcome you back soon for another enjoyable stay! Best regards! L. Meier - Front Office Supervisor

Lieber Eugen, über Ihre lobenden Worte und Ihr positives Feedback haben wir uns sehr gefreut und bedanken uns herzlich für die Zeit, die Sie dafür investiert haben! Schön zu hören, dass Sie einen angenehmen Aufenthalt in unserem Haus verbracht haben! Besuchen Sie uns bald wieder! Mit gastfreundlichen Grüßen aus Radefeld/Leipzig, L. Meier – Front Office Supervisor