ibis Muscat 3 stars

Customer review rating (ALL Rating) 4.2/5 349 reviews

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PO Box 1512 PC 130 Al Azaiba, Dohat Aladab Road Al Khuwair, 000, 152130 MUSCAT, Oman

Description

Hotel extras

  • Free WIFI

  • TripAdvisor rank 1 hotel in Muscat

  • 2 minutes' drive to Grand Mall

  • Free underground parking

  • Fitness centre

Our accommodation(s)

Hotel location

ibis Muscat

PO Box 1512 PC 130 Al Azaiba, Dohat Aladab Road Al Khuwair, 000
152130 MUSCAT
Oman

GPS:23.593543, 58.419178

Telephone
Fax +968 24 487970

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

OOPEN PASTA & GRILL

Open-minded cuisine and an unlimited choice of recipes for tailor-made menus... Our Oopen restaurant lets you create delicious dishes with our tasty pasta, grilled fish and meat cooked in a range of sauces.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  349 reviews

TripAdvisor Rating  4.6/5  2,344 reviews

Certificate of excellence 2025

Not very happy with this hotel stay at all.

TripAdvisor rating 1.0/5

gohanultimate TripAdvisor review

I would give it a one star review. I booked through accor app. I was mislead by the pictures poster on trip advisor (i usually check trip advisor for references and comments) I've stayed in many accor hotels, but this one was the worst. The reception desk although friendly but are not efficient at all, when you call from the room for house keep, they respond but do nothing what you requested for. The hotel is in a very shabby condition, needs a good paint job and furniture upgrade. The room was not very clean with poor lighting conditions. Bathroom was so small if you take shower, you ten to wet your towels. The shower flow was also very bad. It was good i booked for 2 days only, i ran away after check out and booked at another hotel slightly pricier but very comfortable and clean, i later stayed 5 days in that hotel. I suggest the ibis team to upgrade the hotel conditions, and all of you not to get mislead by the pictures and some of the reviews people have posted.

Dear Gohan, Thank you for sharing your feedback regarding your recent stay at ibis Muscat. I sincerely regret to learn that your experience did not meet your expectations and appreciate your candid observations. I am pleased to hear that you found our reception staff friendly, however, I apologize that their efficiency did not match your needs. Your comments regarding housekeeping will be shared with the relevant team to ensure that we enhance our service delivery. Furthermore, I acknowledge your concerns about the condition of the hotel, including the cleanliness and maintenance of the rooms. We take such feedback seriously as it helps us improve. Our goal is to provide a comfortable stay for all our guests, and I appreciate your suggestions for upgrades. We will certainly consider them as we continue to enhance our facilities. Thank you for your input, and I hope you will consider giving us another chance in the future. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

Customer review rating 0.5/5

Muhammad S. K. Solo - Confirmed reviews ALL

No one responded for a request to honour the amenities on daily basis, bad lighting in the room, poor cooperation at reception desk...

Dear Muhammad S. K., Thank you for sharing your feedback regarding your recent stay. I sincerely apologize for the challenges you experienced with our service and room conditions. Your comments regarding response times and reception cooperation are noted, and I appreciate your insights as they help us to improve. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

Excellent hospitality. Attentive staff.

TripAdvisor rating 5.0/5

RGP85 TripAdvisor review

Excellent hospitality. Mr Armaan, Malik at the front desk were always attentive, helpful and friendly. The food was scrumptious. Chef Manoj and team were wonderful. One of the best Ibis properties. Definitely recommend staying here.

Dear R.P, Thank you for your kind words regarding our attentive staff and delicious food. We are delighted to hear that you enjoyed your experience at ibis Muscat. Your recommendation is greatly appreciated, and we look forward to welcoming you back in the future. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

Customer review rating 5.0/5

Touch T. Business - Confirmed reviews ALL

Top notch, ill be back for sure the male receptionist who checked me in was super. I forgot his name but there was only one person at the time I checked in and the guy wearing white shirt at the restaurant also was attentive too. Please forward my impression to both of them.

Dear Touch T., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that our team members made a positive impression on you. Your compliments will be shared with the staff you mentioned, as recognition of their excellent service is always appreciated. We look forward to welcoming you back to ibis Muscat in the future. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Muscat

The staff

TripAdvisor rating 4.0/5

hiva n TripAdvisor review

تحياتي من فلسطنية في عمان شكراً كتير للجميع Location without a car is not ideal but seems to be central . Not much to do around aside from some shops for food. The staff are the nicest, especially the drivers and in the restaurant. Very sweet and welcoming. Special thanks to Bharat who made my stay feel sunny , and also Pravesh, reshab, bitikha and Bitukes. All of them were very friendly ! Special thanks to Ahmad Al Riyami who drove me and was a true gem ! شكراً احلى ابو فهد

Dear Valued Guest, Thank you very much for your heartfelt and kind review. We are truly delighted to read your wonderful words and to know that our team made your stay special and memorable. We sincerely appreciate your kind compliments about our staff, especially Bharat, Pravesh, Reshab, Bitikha, Bitukes, and our drivers. A special thank you as well for recognizing Mr. Ahmad Al Riyami — your lovely words will certainly be shared with him and the entire team. We also appreciate your comments regarding the location and accessibility, and we are glad that despite this, our team’s warmth and service left a positive impression on your stay. تحياتنا القلبية لك من ibis Muscat، ونشكرك جزيل الشكر على كلماتك الجميلة. نتطلع لاستقبالك مرة أخرى قريبًا. Kind regards / مع تحياتى Amir Necola Executive Assistant Manager ibis Musca

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Other web-users rate our hotel

  • 428 reviews 8.9/10 Location
  • 568 reviews 5.5/10 Room
  • 737 reviews 8.8/10 Service
  • 18 reviews 7.8/10 WiFi
  • 269 reviews 7.4/10 Cleanliness
  • 265 reviews 3.2/10 Comfort
  • 236 reviews 8.3/10 Breakfast
  • 219 reviews 9.3/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.