INK Hotel Amsterdam - MGallery 4 stars

Customer review rating (ALL Rating) 4.6/5 2,634 reviews

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Nieuwezijds Voorburgwal 67, 1012 RE AMSTERDAM, Netherlands

Description

Hotel extras

  • Located in the heart of Amsterdam

  • Discover a haven of tranquility in our beautifully designed outdoor courtyard

  • Within walking distance of Central Station

  • Sophisticated cocktail bar

Our accommodation(s)

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Hotel location

INK Hotel Amsterdam - MGallery

Nieuwezijds Voorburgwal 67
1012 RE AMSTERDAM
Netherlands

GPS:52.375475, 4.892714

Telephone
Fax +31 20 623 8932

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

PRESSROOM AMSTERDAM

PRESSROOM offers an uncomplicated & relaxed experience with a modern and personal approach. The menu consists of modern classics with pure and simple flavors that merge into great combinations. You see what you eat and you taste what you see.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,634 reviews

TripAdvisor Rating  4.5/5  3,220 reviews

Certificate of excellence 2024

TRAVELER BEWARE

TripAdvisor rating 1.0/5

Tom B TripAdvisor review

I wish I could say what a beautiful hotel BUT we were not able to arrive! At the time we booked the Ink Hotel we were never told that the hotel is NOT accessible by auto! We arrived in Amsterdam on April 27 (Kings Day) only to find all roads to the hotel are blocked!! When we called and asked what to do, we were advised to park several blocks away and walk!! In sorry but we are all senior citizens in our late 60's and early 70's ... When I asked about bag service, we again were told to get the bags to the front door where the hotel would take care of them. The four of us had 12 bags most very heavy! It wasn't going to happen we would have injured or killed ourselves moving such heave bags. I asked for a refund so we could to another hotel and were told that we should have known if the situation!!! We knew nothing about no accessibility had the reservation staff said you can't drive to the front or rear of the hotel we would never have booked... Since the hotel refused to refund, we are out SEVERAL THOUSAND EUROS.. Very hard-earned euros. It's obvious that tis hotel chain feels its okey to take advantage of customers to enhance their bottom line !! Because of this financial situation our next planned trip will have to be forfeited!

Dear Storywriter Tom, Thank you for taking the time to review your stay. Your visit coincided with Kings Day, a significant annual national event which unfortunately impacts accessibility across the city, affecting many travellers with road closures. We recognize the difficulties this caused, especially considering the needs of senior citizens. We understand that the unique circumstances of this busy holiday made it particularly challenging for you and your companions. We hope that guests are made aware of such events through various channels they book through and regret if this was not your experience. Regarding the refund, our policy aims to be fair and transparent, and we regret that it did not meet your expectations in this situation. We value your feedback immensely as it helps us improve and provide an INKlusive experience for all our guests. Your comments serve as a reminder for us to find ways to reinforce the importance of accessibility information, particularly during citywide events that could impact hotel access. We are truly sorry for any inconvenience this may have caused and extend our heartfelt empathy towards your situation. Warm regards, Jolanda de Smit, General Manager

Terrible service scammers

TripAdvisor rating 1.0/5

Yvonne O TripAdvisor review

This was truly the worst travel experience I’ve had in my life. Upon arrival at the hotel we were greeted my a condescending blonde woman who informed us we did not have a room any longer, but we could no longer cancel. It was the most stressful and terrible experience I’ve ever had.

Great location with wonderful staff, restaurant and bar. Rooms are smaller than I expected for “ superior” level.

TripAdvisor rating 4.0/5

JuliePollard Couples - TripAdvisor review

Great location, staff, restaurant and bar. Our superior room was smaller than expected and offered no storage space for suitcases making it cramped. Not keen on the bathroom being open with no screen for the shower making the floor wet and slippery. Aside from this, the room was clean with a comfortable bed. Close to plenty of shops, restaurants and beautiful canals.

One of the best!!

TripAdvisor rating 4.0/5

Jennifer S TripAdvisor review

Overall, I give this hotel a rating of 4 and 1/2 stars. The positives: 2 things are immediately striking about the hotel. One is how nice and helpful the staff is. Everyone from the Hôtel restaurant staff to the front desk staff to housekeeping. The second is the unusual ambiance. The front desk staff said goodbye and hello every time we left or came back to the hotel. What a nice touch! The bed was comfortable as were the pillows. We had a jr suite and it was pretty large. Nice location also. The only two things I didn’t like were how heavy the duvet was. And there was no top sheet. I’m a post menopausal woman…. The only other thing I didn’t like is a design thing. The vanity, toilet and shower were all separate from each other which I like. The issue became if there are 2 people and one sleeps in, it makes it more difficult for the one who gets up early to use the vanity because it faces the bed.

Dear Storywriter Jen, Thanks for letting us know your opinion of your stay. We are delighted to hear that you found our team helpful and the hotel ambiance to your liking. It is always encouraging to know that our commitment to maintaining the unique character of INK Hotel Amsterdam - MGallery is appreciated. However, we regret that your preferences were not met and have noted your comments. We strive to provide clear descriptions of our room layouts on our website to ensure that they meet the expectations of our guests prior to booking. We are nevertheless thrilled that you enjoyed the spaciousness of your junior suite and found our location convenient for exploring Amsterdam. It is our pleasure to provide a comfortable and memorable stay for all our guests. It would be a pleasure to welcome you back in the future. Kind regards, Jolanda de Smit, General Manager

Outstanding hotel

Customer review rating 5.0/5

Wayne C. Couples - Confirmed reviews ALL

The moment we arrived receptionist Deobia was very welcoming, friendly and helpful. The breakfast was great and the room was comfortable and well appointed. Everyone at the hotel was extremely professional. Thanks for the memorable first time in Amsterdam experience.

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Other web-users rate our hotel

  • 1,211 reviews 9.7/10 Location
  • 1,499 reviews 7.5/10 Room
  • 1,698 reviews 9.3/10 Service
  • 7 reviews 6.8/10 WiFi
  • 592 reviews 9.1/10 Breakfast
  • 486 reviews 9.3/10 Vibe
  • 437 reviews 8.1/10 Cleanliness
  • 362 reviews 8/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.