ibis Brighton City Centre - Station 3 stars

Customer review rating (ALL Rating) 4.3/5 1,857 reviews

Best price
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ibis Brighton City Centre - Station - Image 1
ibis Brighton City Centre - Station - Image 2
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88-92 QUEENS ROAD, East Sussex, BN1 3XE BRIGHTON, United Kingdom

Description

Hotel extras

  • An ALLSAFE certified hotel

  • Central location, with plenty of nearby transport links

  • Just a short ten minute walk to the historic Brighton Beach

  • Hotel Bar & Restaurant with international cuisine

  • Pet-friendly hotel, with on-site facilities

Our accommodation(s)

Hotel location

ibis Brighton City Centre - Station

88-92 QUEENS ROAD, East Sussex
BN1 3XE BRIGHTON
United Kingdom

GPS:50.827802, -0.141454

Telephone
Fax +44 1273 774997

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,857 reviews

TripAdvisor Rating  4.0/5  2,318 reviews

Certificate of excellence 2024

Always a good stay

TripAdvisor rating 5.0/5

Trip02075894237 Solo travel - TripAdvisor review

Always a good stay. Arrived to a welcoming Reception. The rooms are very clean (806) and had a nice view of Brighton . Slept well and bed very comfy. Ibis is very handy to The Train Station in fact minute away , literally. Very Professionally ran and the Breakfast at £12 is very worth it! I’d reccommend a stay here as it’s easy to the Sea front and of course The Lanes. Thank you to a wonderful staff

Location

Customer review rating 3.0/5

Gm Friends - Confirmed reviews ALL

A lot of money for what it was no matter what day of the week. Just what was required bed for the night. Small rooms. Not really fir hanging out in.

Dear GM, thank you for sharing your feedback. We regret that the room size did not meet your expectations. At ibis Brighton City Centre - Station, we aim to provide comfortable accommodation for a good night's rest. We appreciate your comments. Best regards, Ana ibis Brighton City Centre - Station.

Well located- good lay out and decent breakfast

Customer review rating 4.0/5

Trebor Solo - Confirmed reviews ALL

It was fine- some very minor issues- hand rail in the shower would assist rather than a note to use the mat. Well organised breakfast which is good value for the amount charged. Helpful staff but one of the lifts seems to be out of use on a regular basis .

Dear Trebor, thank you for your positive review and for highlighting our convenient location, good layout, and decent breakfast. We appreciate your feedback regarding the handrail in the shower and the lift situation. Please rest assured that we will address these minor issues to enhance our guests' experience. We are glad you found our breakfast well-organised and good value. Our team is always here to help. Looking forward to welcoming you back soon. Best regards, Ana ibis Brighton City Centre - Station

Can't fault the place!

Customer review rating 5.0/5

Ali S. Couples - Confirmed reviews ALL

1 min walk to the station, 10 min walk to the shopping area, 15 min walk to the seaside, outstanding staff, good clean rooms. What else can you ask for!? Thank you. Especially to the reception staff on Sunday morning. They're sense of cooperation made our morning.

Dear Ali, Thank you for your kind review, we are glad that you found our hotel to be conveniently located, clean and welcoming, it means a lot to our team as we work hard to maintain a high standard of customer service for all of our guests. We hope to welcome you back in the future! Best regards, -Chris, reception supervisor

Turned away without a reasonable clause.

TripAdvisor rating 1.0/5

Honestbear TripAdvisor review

If I could give 0 stars I would. My daughters booked into stay at this hotel age 23 and 17 they were turned away because my daughter is 17! The website clearly states under 18 be accompanied by an adult which she was. This hotel left my daughters stranded with nowhere to stay clearly they don’t think about the safety of customers in a busy city. Disgusting customer service with no empathy towards a difficult situation which the staff put my daughters in.

Dear Claire, Thank you for sharing your feedback with us. We understand the frustration and concern this situation has caused, and we regret any miscommunication or misunderstanding that led to this unfortunate experience. Our policy regarding guests under the age of 18 checking in requires them to be accompanied by a parent or official guardian, as stated on our website. While we strive to ensure the safety and well-being of all our guests, we are sorry if the enforcement of this policy resulted in your daughters being turned away. Thank you for bringing this matter to our attention. Kind regards, Ana

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Other web-users rate our hotel

  • 1,639 reviews 9.8/10 Location
  • 1,905 reviews 6.7/10 Room
  • 1,737 reviews 9.2/10 Service
  • 23 reviews 8.8/10 WiFi
  • 990 reviews 6.4/10 Cleanliness
  • 716 reviews 8/10 Breakfast
  • 5 reviews 0/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.